This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Hyundai Tucson. The contact stated that while driving at various speeds, the vehicle would shake, vibrate and rattle. Also the transmission would hesitate to shift gears and smoke was present coming from the exhaust. The vehicle was taken to the dealer philpote Hyundai (1900 us hwy 69, nederland tx) who diagnosed that the engine was faulty and needed to be replaced. The engine was replaced but the failure reoccurred. The manufacturer case [xxx)]was notified of the failure. The failure mileage was 44,400. ('parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).')
I got my 2014 Hyundai Tucson new, on November 1,2019 at 96K miles, it died while I was driving it! I had just exited the 70 mph highway and was on the side street going 40 mph. This engine is the theta 2 that has been recalled in millions of other vehicles for catching on fire and/or dying. I had it towed to Hyundai and they told me that I need a new engine and that it will be under warranty due to the inside of the engine having metal shavings all in it. I have been waiting for over 2.5 months for my car to be fixed because all of the parts that they need are back ordered. They have no estimated time of completion for me. I am stuck paying my car payment on the car that I can't even drive.
As I'm driving on the highway, I hear a strange sound from the engine. I look at the dash but warning lights are on. I start making may way to the right lane to exit the highway, but the car starts to slow. I look at the dash again and the low oil light and check engine light are on. I make my way to the shoulder and the car completely starts running. Shortly after, a tow truck takes the car to a nearby mechanic shop. The next day, the mechanic tells the Hyundai Tucson threw a rod and the engine is destroyed. The mechanic says he has seen this before. I've found several complaints about the same thing. This is a dangerous issue and it is unfair to consumers. The 2014 Hyundai Tucson has only 85,602 miles on it.
Was driving the car on the highway. No safety lights came on. Engine started shaking and car stopped. Was towed and at first told there was no oil in the engine, but upon further inspection, was told that there was oil. It was an 'engine malfunction '
- Fairport, NY, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2014 Hyundai Tucson. The contact stated that the engine shook and failed will driving. The vehicle was restarted and driven to an independent mechanic who stated that they had seen the failure before with the same make and model vehicles. The vehicle was towed to riverhead Hyundai (1800 old country rd, riverhead, NY 11901, (631) 369-0600) to be diagnosed, but the results were pending. The manufacturer had not been contacted. The failure mileage was 78,000.
My son was driving on the highway with his 2014 Hyundai tuscon and his car stalled. We had the car towed to a dealer and they said the engine threw a rod. They have said it needs a complete engine. When I have conducted other research on this type of car I have found numerous examples of the same situation happening.
I purchased this 2014 Hyundai Tucson as a second owner from a Hyundai dealership for my daughter in January of 2018 with 70,223 miles. Car had been inspected and serviced by the dealership Hyundai technicians. On 9/13/2019 while driving the vehicle started making loud banging noises from the engine and experienced difficulty shifting. Vehicle was towed to Hyundai dealership where we were told it had experienced "total engine failure" due to metal shavings throughout the engine and it would have to be replaced-my daughter had only put 23 thousand miles on it-the engine failed at 93000 miles.. the replacement could take up to 2 months-most likely due to numerous Tucson engine failures. There is a known problem with this engine-just check other sites on the internet.there is a recall with the same engine for sonatas, Santa Fe, and Kia models but not Tucson
Traveling North on interstate 15 near beaver Utah and exited beaver Utah exit, as I exited the car just stopped, came to an abrupt stop, restarted car and got off exit, car engine banging and stalling, towed to Hyundai dealer in St george Utah, said know engine problem, engine needed replace, up to 3 month repair or longer.
My wife purchased her 2014 Hyundai Tucson brand new and we have maintained regular oil changes and kept up with maintenance schedules. Her Tucson is at 115K miles and is burning a lot of oil with no leak and no additional white smoke from the tail pipe. Its burning about 2.5 to 3 quarts of oil every 1500 miles (conservatively). I have tried high mileage oils and thicker weights to reduce the burning. I have tried lucas heavy duty oil stabilizer. Nothing seems to keep this vehicle from chugging down oil. My concern is that most of the other complaints were due to the engine seizing due to lack of oil. Do we know why these engines are burning so much pr how we can change that? my hope for this complaint is to help others before they burn up their engines not realizing how fast their engine is burning oil.
Purchased as second owner on 8/18/16, mileage was 21,7946. On 03/16/18, was driving at approx. 40 mph when all the dash lights came on and the car came to a stop, no power. Towed to Hyundai dealer, was told crankshaft seized and the engine needed replaced. Mileage was 70,702 and I was told it was not covered by warranty because it was 702 miles over. Paid $4000 for a used motor. Got a letter recently telling me there was an issue with the software, and in looking I up discovered there were issues with this motor.
On November 19, 2018, my sons were driving on the freeway at approx 65mph to pick me up from the airport when the engine just died; no noises or warning lights. Luckily they were able to get to the shoulder (left side of the fwy) and call aaa. Chp had to push the vehicle across the fwy until to the tow truck arrived for safety purposes. Aaa garage called next day to notify me that engine had seized and would need replacing. Said to tow to Hyundai dealership since vehicle only had 48K miles and under warranty. Apparently the engine is backordered and last date I have received so far (as of 2/26/19) is 3/26/19 but nothing confirmed at this point. Been dealing with Hyundai corporate and they have a case open for my complaint but now was just told it would take 2-3 weeks to pull my maintenance records and they would get back to me. Oddly, on November 26, 2018, the dealership had sent over all of that to corporate for approval to order/replace/pay for the new engine so not sure why it would take that long. I am now paying every month for a vehicle that I don't even have, just paid another $300 for registration which just compounds the frustration. At this point with the cost of a new engine and any other possible damage done from the engine seizing, it would be cheaper for them to just replace my vehicle but instead they keep dragging it out. My kids could have been injured with an engine dying on a busy California fwy and not even an apology or empathetic response. I purchased my vehicle as a certified used vehicle and had just over a year only putting 10K miles on it. Very disappointing!!
Check engine like came on. The dealer told me that the oil control valve had metal shavings in it. The engine needed to be replaced. It is under warranty, I was told the engines were on back order for 4 weeks. That was on 10/31/2018. As of today (2/20/19), I still do not have my car. They have no idea how long it will be. I will be given a remanufactured engine with the balance of my factory warranty. I know that this is a widespread problem among Tucson, Santa Fe and sonata models. I believe there has been a recall on everything but the Tucson's. it also effects some Kia models.
Dec. 14, 2018 while driving 50 M.P.H. my 2014 Hyundai Tucson engine: 2.0L I4 di with 113,000 miles, made an awful sound then moments later, the car engine lost all power, lights and steering. I nearly crashed my car. I was fortunate not to hit the car in front of me who immediately after my engine failed, suddenly stopped to make a left turn. Barely missing this car, I then had to correct my skid then make an abrupt 90 right hand turn off the highway and up a steep driveway, praying it was enough of a include to slow my car bringing my car to a safe stop. My passenger was shaken. Unable to restart the engine, the key having failed to even illuminate the engine lights again, I was forced to call and pay for the car towed back to the my Hyundai dealership in laconia, N.H. where I had purchased the car about 2 1/2 years, and within 29,00 miles before the catastrophic engine failure. After five days I called the dealership only to find out then that the Hyundai Tucson's engine was blown and needed to be replaced. I was told there were no new Hyundai engines available, (I suspect the scarcity is likely due to the thousands of reported engine failures of the Hyundai 2.0 engine) and, I would need to purchase a junk yard engine with a warranty. I can only hope the seriousness of the 2014 Hyundai Tucson catastrophic engine failure hazard convinces the nhtsb to persuade Hyundai usa, 2.0L I4 di engine, montgomery, Alabama to recall all Tucson models with engine, joining other 2.0 engines installed in the recalled sonata and Santa Fe models with the exact same engine in my car. Hyundai place safety above all for this otherwise avoidable safety hazard in their manufacture process and design of what otherwise could be a safe, reliable car. Hyundai Tucson recall. 2014 Hyundai engine failure. Hyundai usa engine died.
Within 24 hours of hearing knocking and ticking in my engine (with no codes or signals showing any issues) the engine failed. The noise could be heard continuously at any speed for 24 hours. Once the engine failed while I was trying to drive it to the dealership, the service engine light and oil light came on. I've had the vehicle for 4 years and it's at 103,000 miles with constant oil changes and no other issues with the tuscon. In fact, it has brand new oil in there now. There is a recall of the same issue with the sonata, Santa Fe, and other Kia vehicles but none for the tuscon. Tuscon needs to be incorporated into this recall and covered by Hyundai. Hyundai is investigating the engine and oil pan area now. Results are pending.
Just like everyone else on here.... engine started making a rattling noise and got significantly louder. Car locked up while driving. Brought to mechanic and engine is blown. Same problem as the Hyundai lawsuit. But because there is no recall on this model (even though it has the same engine) it isnt covered
The contact owns a 2014 Hyundai Tucson. While driving approximately 10 mph, the vehicle stalled without warning. The vehicle was towed to an unknown independent mechanic, but the cause of the failure could not be determined. The vehicle was towed to M J sullivan Hyundai (452 broad street, new london, ct 06320) where it was diagnosed that the engine needed to be replaced due to metal shavings throughout the entire engine. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 83,325.
Same thing as the others listed, engine completely locked up going down the road, had to have it towed, and the mechanic said that it was totally gone because of the oil. Hyundai would not pay for any of it, since I am the second owner and there was no recall on my car. The recall was for the same exact motor, same exact problem, just a different model car.
A D V E R T I S E M E N T S
- Nederland, TX, USA