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Engine Failure
2013 Hyundai Tucson
This problem may be covered under warranty. Ask your Hyundai dealer.
9.3
really awful- Typical Repair Cost:
- $4,500
- Average Mileage:
- 97,500 miles
- Total Complaints:
- 20 complaints
Most Common Solutions:
- replace engine (15 reports)
- not sure (4 reports)
- sell car (1 reports)
engine problem
Helpful websites
- No one has added a helpful site for this 2013 Tucson problem yet. Be the first!
A D V E R T I S E M E N T S
My wife was driving to work one morning and the CE light came on and the car started shaking, studdering, hesitating, etc. She was able to pull into an Autozone that happened to be there and got the codes read. The car reported a cylinder 4 misfire. Thinking that we would be able to fix this, we bought some spark plug wires and switched them out. I replaced the plugs about 10k miles ago with NGK so those shouldn't have been the problem. The replacement didn't resolve the issues. We were able to drive the car to our mechanic, but at a reduced speed due to the issues the car was experiencing. They reported that it was an internal problem and they don't get involved in those issues. Feeling frustrated, and as a last resort I called the local Hyundai dealer. The woman i spoke with said it was possible that it was a bearing/connecting rod issue and that Hyundai extended the warranty to 150k miles to cover engine replacement if that was determined to be the problem.
I was able to get the car to the dealer who eventually determined that it was the bearing and may be eligible for coverage, but the request needed to be approved by Hyundai. After a few days and requesting oil change information from me (I DIY and am glad I keep records for myself) the paperwork was submitted and Hyundai Corporate approved the warranty replacement. However, that was over a month ago. The car has been at the dealership for about 1.5 months, but it feels like several months at this point. While i'm glad they are going to replace the engine, they have not been truthful with how long it would take (they said only a week) to complete the replacement. They've been so wrong about the timeframe multiple times that it feels intentional. I wouldn't be surprised if this was a delay tactic. They have not provided us with a loaner car as they say they don't have any available (but it's a dealership.......???). Eventually we got ahold of Hyundai Corporate who reported that they were unaware of our situation (even though they had to approve of the engine replacement). A few days later they reported that Hyundai COULD reimburse a certain amount of money for a rental vehicle, although it wasn't a sure thing that it would be reimbursable. Looking into car rental prices in this area, the amount Hyundai could reimburse us did not fully cover a rental vehicle.
So currently, the dealership isn't returning my calls and I don't know when the car will be completed. We've had to borrow a truck from my parents that gets 13 miles per gallon and we only have one car now with a car seat for our 1 year old. As I said, I am grateful for the potential engine replacement (potential because its not completed yet), but the whole process has been taxing on us and the dishonest communication from the dealership and lack of effort from Hyundai corporate with no loaner vehicle does not show them in a positive light to be considered for future vehicle purchases. I guess we'll see what happens from here.
- Jonathan R., Greensburg, US