This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Hyundai Tucson. The contact stated while driving at an undisclosed speed, the contact became aware of a failure with the transmission. The contact stated that the vehicle stalled and shuddered while attempting to change gear. There was no warning light illuminated. The contact restarted the vehicle; however, the failure persisted. The vehicle was taken to the dealer where it was diagnosed with a transmission shudder. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 31,266.
The contact owns a 2013 Hyundai Tucson. The contact stated that while driving at various speeds, the engine revved however, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The contact called a local dealer and was provided the cost for a diagnostic test. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 117,000.
The contact owns a 2013 Hyundai Tucson. The contact stated that while driving at an undisclosed speed, she smelled an anti-freeze odor throughout the vehicle. The contact then stated that the vehicle inadvertently decelerated while the accelerator pedal was depressed and hesitated at approximately 40 MPH. The transmission warning light and the traction control warning light intermittently illuminated. The vehicle was taken to Midas where it was diagnosed that the torque converter had failed and needed to be replaced; however, the vehicle was then taken to the dealer where it was diagnosed that the transmission failed and needed to be replaced. The vehicle was not repaired. The contact stated that she received the Warranty Coverage Campaign: TXXM (Powertrain). The manufacturer was notified of the failure and the contact was informed that the warranty was limited, and the vehicle was not covered. The failure mileage was approximately 86,000.
I have owned the vehicle for 10 months and it had about 80,000 miles on it. The engine light started flashing 2 days ago. The vehicle started running rough, so I drove 10 miles back home at no more than 40 mph. I took the vehicle to my trusted mechanic. He conducted a diagnostic test & received a code 1326, which meant there was a vibration indicating excessive connecting rod bearing wear. He advised me this is a common issue with this 2.4 liter engine. I had the vehicle towed to the dealer. While at the dealer, a mechanic came in with a 2013 Hyundai Sonata. We started speaking and found out the Sonata he brought in was having the same issue and is also a 2.4 litre four cylinder engine, which produced a 1326 code during a diagnostic test.
Camshaft Sensors keep going bad. I just replace both sensors last year cost me over $500 and now I'm getting a readout that its bad again. Check engine light has been coming on & off intermittently ever since. vehicle only has 881 miles on it. it was hardly driven.
- Teaneck, NJ, USA
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While driving at high speeds car jerks and removes itself from cruise control and RPM gauge drops to zero and stays there (has occurred without cruise control being on as well). When the car slows down to 30 mph or less, or while sitting at a red light, it shakes violently. Has occurred multiple times w/O personal mechanic being able to diagnose problem. One time, the check engine light came on and error code P0605 was identified. Battery was changed and check engine light went away, however, the violent jerking occurred later that same day exhibiting all the same issues as previous occurrences.
The contact owns a 2013 Hyundai Tucson. The contact stated that at start up the contact would see smoke coming from the exhaust. The vehicle would hesitate to accelerate. The engine warning light had illuminated. An independent mechanic diagnose and repaired the cylinder but the vehicle still had the same failure. A dealer was not contacted. The manufacturer was made aware. The failure mileage was 57,000.
The contact owns a 2013 Hyundai Tucson. While driving various speeds with the accelerator pedal depressed, the engine revved, but the vehicle would not increase in speed. The vehicle was taken to an independent mechanic, but the cause of the failure could not be determined. The dealer replaced the spark plugs, but the failure recurred. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not made aware of the failure. The failure mileage was 122,356. The VIN was invalid.
5 year old Tucson with only 75,000 miles experiencing rod knock and requiring an entire engine replacement. I have not had a single issue with this car and have kept up on regular maintenance. The dealership says that I do not qualify for the power train warranty becuse I am the second owner. After much research I see this is a recurrent problem with Hyundai Tucson's as well other models in their line up. No recall or solution to the problem has been brought forward. My car started knocking while on a major highway with cars going 75mph. I luckily got it off an exit and did not cause an accident involving the cars behind me.
I religiously maintained maintenance on my SUV, but out the blue, last weekend 7/29-30 I was at a light and the check engine light appeared and something broke in the engine area, I heard a snap, it sounded like a belt. Well, I flat bed towed the vehicle to the dealership and to my amazement, I received a call from the service advisor that I needed a new engine" the cost would be around $8,000. I religiously had every warranty service done and they came back with my crank shank pins and pistons were worn out and rod knocking was taken place, plus no more rod bearings. I asked what could of caused this and he stated, "lack of oil?". I never missed an oil change on the SUV, so how could this be?" also, metal shavings were found in the oil pain and cylinder 2 and 3 gone. There was a recall on the Santa Fe SUV 2011-2013, Kia 2011-2014 whereby the same thing crankpins, metal shavings found, the exact wording from the class action lawsuit (found online) is "during machining of the entire engine, crankshaft and crankpins, metal shavings may have been left within the crankshaft oil passages, oil may be blocked and cause the connecting rods to wear, which would then cause hem to fail and seize the engine. Now, they didn't list my vehicle, but it's the exact and should be investigated since my vehicle has the same engine! also, this occurred at exactly 100,000 miles when the warranty expired. Now, the service advisors are being horrid and heated exchanges are going on with the car dealership team on my car repair. It's still sitting at the dealership and I'm in an expensive rental. I had just made my last payment....
Since purchasing the vehicle in 2013, the serpentine belt has shredded on multiple occasions while driving at speeds of 50-70 mph. The serpentine belt has been replaced 5 times due to a continuous oil leak saturating the belt over each period of 6-9 months, water pump pulley defect and the alternator seizing after it was replaced 90 days prior. The car was in motion on city streets. Each time the belt shredded, the vehicle required a tow truck (twice)
The contact owns a 2013 Hyundai Tucson. The contact stated that the vehicle independently rolled back after the gear shifter was placed in park. As a result, the contact's vehicle crashed into a parked vehicle. The air bags failed to deploy. A police report was filed and there were no injuries. The vehicle was taken to the dealer where it was diagnosed, but the cause of the failure was unable to be determined. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 30,000.
The contact owns a 2013 Hyundai tuscan. The contact stated that while driving at 2 mph, the vehicle hesitated before moving forward. The vehicle was taken to a dealer. The vehicle was not diagnosed or repaired. The failure recurred on numerous occasions. The manufacturer was notified of the failure. The failure mileage was unknown.
When entering an attended automatic car wash, I placed the car in neutral, foot off the brake, as instructed by attendant. The car continued to move forward, slowly and tapped the car in front. They stopped the car wash and said the car had been in gear. However, it was in neutral. When they restarted the car wash, my car continued to creep forward, with my having to tap the brake repeatedly to maintain a safe distance from vehicle in front. Later that day I checked this on a level surface in a parking lot. When the car was placed in neutral with the engine running, and foot off the brake, it would creep forward at a slow walk speed. When it was in neutral with the engine turned off, and foot off brake, the car would not move. It appears that the transmission is engaging to some degree even when in neutral. This constitutes a hazard since the car may move in situation like a car wash or other circumstance where it is placed in neutral with brake off and engine running. On the day after this incident, I recorded a video documenting this issue.
Car has been in shop about 8 time for pulling to right 1st they said it was bad tires switched out but still continued to pull went it shop again said it was the tires so switched out again took another dealer said that it was the crowning in road I drove other Tucson's and they did not pull then they said it was because of all the mileage that was on my car next they said it was pulling bc of electronic steering id really like to know what is wrong with the car. I have a regional person coming down on the 28th of Aug to look into car pulling to right. Also have took my car to firestones and they say that there is something definitely wrong with the tow and alignment yet the dealer insists that is not the problem.
A D V E R T I S E M E N T S
- El Dorado Springs, MO, USA