This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Hyundai Tucson. While driving 35 mph, the contact heard an abnormal clunking noise. Upon opening the driver's side door, there was an abnormal popping noise and a piece of metal detached from the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the coil spring fractured. Sansone auto mall (100 us highway 1, avenel, NJ 07001) advised the contact to schedule a service appointment. The vehicle was not diagnosed or repaired. The manufacturer was notified and did not assist. The failure mileage was approximately 73,000.
- Carteret, NJ, USA
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- Carteret, NJ, USA