This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Driving on the on ramp of interstate and it cut off. All of the dash lights flashed once then it cut off. I was told by two different auto repair shops that the engine froze. Call dealership and was told that the 2.4L engine was not manufactured anymore. It is sitting at an automotive shop waiting on an engine from a wrecked Tucson costing me $6,500 - 7,000 to put in. The car has approx. 159,000 miles also had to replace transmission around 103,000 miles
While driving and going from driving for awhile to stop and go it stalls. Has happened now 3 + times in driving situations. Have had car checked out and said nothing is wrong by two different garages. Stalling in traffic is not safe.
On November 23, 2018, on rt 110 in farmingdale, NY. I heard something shatter but could still drive on the highway. I stopped and looked underneath but saw nothing. I drove away for twenty minutes and the engine fell out. I was stopped suddenly by the collapse of the engine.
While driving on the freeway I lost power in my car was able to pull over to the shoulder and had no power to the car wouldn't start, called triple a and towed to their nearest facility they diagnosed a seized engine and bad starter, because if Hyundai warranty had it towed to a Hyundai dealer, this was at the end of July 2018, they agreed the engine seized and bad starter, they approved it as under warranty. They do not know when they will have an engine as they are on back order worldwide.
While on a trip to Arizona driving about 70 mph on a highway in New Mexico. The engine and car jerked really hard and the engine started knocking at around 77,500 miles. It ended up being a spun connecting rod bearing. Hyundai is replacing the engines on the Santa Fe and sonata but not the Tucson. I was running synthetic oil and a mobile 1 filter at the time. After going online it seems as if they didn't clean the oil passages in the crank shaft when they assembled the engine. The Tucson should be part of the engine replacement program. 2.0 & 2.4 engines have this issue.
- Canton, KS, USA
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July 2018, tried to pass a car at about 40 mph (speed limit on the road was 50 mph) and my Tucson wouldn't accelerate. I gradually pushed the gas pedal to the floor and it stopped accelerating at about 50, but was making this awful winding noise like it was trying to shift gears but couldn't. at this point I'm playing chicken with the car I tried to pass, and there's another car coming towards me. I finally go past the car and started pulling over on the side of the road and all of my dashboard lights came on and the engine is still winding and making noises. I turned the car off and tried to restart. It sputtered at 1st, but did start. I went home, but after that the engine was making awful winding, ticking, and clanking noises. I brought it into the dealer that services my vehicle and after being there for several days, they said it was the engine rod bearing and I needed a new engine. Luckily I have a third party warranty that is covering it, but after doing some research I see that this is a huge issue for Hyundai Tucson owners and that Hyundai had this same issue with their sonatas.. apparently the sonatas have a recall for this same issue but not the Tucson. As of today, my car is still at the dealer and Hyundai has pushed the eta of my motor out to November, but this is the 2nd delay and I'm not so sure that it will be ready next month after reading all of the stories of others that have had their Tucsons at the dealers since April and may and keep getting their ets's for their engines pushed back.
Started my car in the morning and it took a little longer to crank before starting. Drove it half a mile and kind of noticed decrease in performance then starting up a hill and just forget about it. Very very slow. At the top of the hill the check engine light popped on and at that point I was already looking for a safe place to pull over. Drove an additional 1/10th of a mile to pull over (mostly cruised since it was not working right) and turned the car off immediately. Called to get it towed and tried to turn it on. It sounded like the engine was clunking so I just stopped trying. At this point the Hyundai dealership is saying the timing chain is messed up and engine failure which is very very common with the Tucson. Had right above 67000 on the car.
Driving along with about 77735 miles on the odometer. While driving to Arizona because my mother was in serious condition. (has passed away as of this writing) the engine and entire car shook. Thought I had hit something on the road. Looked underneath, no damage and the connecting rod was knocking. Going 70 mph must have broke it loose and spun the bearing. Spent $850 to rent a U-haul trailer and truck to tow it back from New Mexico to Kansas. Dropped the oil pan and metal shavings everywhere in the pan. I see the same 2.4 liter engine in other Kia's and Hyundai's are being replaced for the same problem. Why not the Tucson, I know there aren't as many of them as the Santa Fe's and sonata's. but it is the same exact engine with the same exact problem. I was running quaker state full synthetic oil with a mobil one filter...oil was full with about 5700 miles on it. I never in my life have had and engine failure as I maintain my vehicles well. I bought it with 69,000 on it 10 months ago and still owe $2500. I'm sure I will no longer be a Hyundai customer unless something good comes out of this.....sure it won't! just wanted a nice car to retire with, should have stuck with the Honda CR-V I had before this.
The vehicle caught on fire in the driveway - it had not been driven or even started in over 28 hours. The fire started under the hood. The fire department was called and it was deemed a total loss. The insurance company did not conduct an investigation due to the age of the vehicle. The dealership did full brake work 10 days prior to the fire occurring.
On 05/30/18, when arriving on campus grounds at my place of employment my vehicle started making clanking noises, the engine light turned on, and the vehicle started to decelerate. When I parked it, it stalled and died in the spot. I contacted the dealership and had it towed to them. After 2 days, the dealership informed the engine need to be replaced and Hyundai was going to pay for it. The dealership informed me I had to pay $5/day for a rental vehicle of their choosing. Since that day, I have not received any information regarding my vehicle and I am still in the rental. The vehicle is still under warranty and when I questioned the the warranty, the dealership would not provide me a copy of it.
While driving my car having just got off the freeway, the dashboard lights flashed briefly and then the engine went dead. Cars behind me had to serve to get around me. The car is only 6 years old and under warranty. The car is currently at the dealer being repaired due to an engine problem.
On June 12th the Tucson engine started smoking despite being driven less than 2 miles from the house. The car was serviced on April 24 th at hetitage Hyundai in towson Maryland with no problems reported. I have all service records going back to when the car was brand new. I was told the car needs a new engine. I am reporting this because I read a story that senator ben nelson of Florida has made an inquiry about similar events with this model SUV in Florida. I plan to alert my reps in congress as well.
Catastrophic engine failure on a 2012 Tucson with only 80K miles. The vehicle was regularly serviced. Heard a faint ticking coming from the engine while driving, and later that day, the engine blew. Apparently the theta 2 engine the vehicle uses is known for failure, but the Hyundai dealership I took the vehicle to claimed only about 2% of these cars were affected, and I was just "unlucky". no warning lights, nothing. Was on the interstate during rush hour at the time of the incident, and was almost hit by multiple vehicles because of this.
The contact owns a 2012 Hyundai Tucson. While stopped at a traffic light, the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was towed to the contact's residence. The vehicle was then towed to universal Hyundai (12801 S orange blossom trail, orlando, fl 32837, (321) 418-3733) to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 60,000.
While driving on the interstate at speeds of 70 mph the engine seized and threw a rod, despite following the proscribed maintenance schedule. This caused the entire engine to blow, smoke, and leak oil all over the highway. This was incredibly dangerous not only to us who were in the vehicle, but surrounding vehicles as well, as were travelling on a busy interstate on christmas day. We were very lucky just to be able to make it to the side of the road before the vehicle entirely shut down and stopped moving. This is the same exact engine that has been recalled by Hyundai, just in a different model.
Hyundai Tucson theta-II engine failure. My Tucson experienced sudden onset oil problems overnight. I parked the car on Thursday night in my driveway, everything was fine. Friday morning when I turned it on the oil light was on. I confirmed I was not scheduled for an oil change for another 2000 miles but added a quart of oil to be safe and the light went off. Shortly after as I was driving to work the engine starts ticking and losing power and gets worse the farther I drive. I and was 700 miles past the extended 100,000 bumper to bumper warranty I purchased when I bought the car new. The dealer's mechanic said the rods failed which caused engine failure. This is the same problem as described in the hyunda and Kia engine recall, however the Tucson model is not included as part of the recall. The service department would not assist me in any way other than offering to sell me a used engine with 57,000 miles on it for $6000.
While traveling on the highway my husband and I started to hear a loud clanking noise under our hood. We barely made it off the next exit, with vehicles having to quickly go around us because our speed was slowing down and then vehicle died, we were stranded in the heat on the side of the road with our dogs. After speaking with Hyundai corporate they told us to have it towed to the nearest Hyundai dealership. We did and a case was opened with Hyundai. It was diagnosed at the Hyundai dealership as premature engine failure due to no fault of ours but the warranty department denied our claim because we are second owners. The engine in our car has been recalled in other models but Hyundai is trying to hide the fact that it extends to the Tucson. It is extremely dangerous to not recall and inform all Hyundai owners with this particular engine to take it in for repair immediately! the engine will fail with no warning lights and fast, usually on the highway. It fails at very low miles when you would least expect an engine to fail. It is a huge safety concern for the owners and other drivers on the road.
The contact owned a 2012 Hyundai Tucson. While driving approximately 60 mph, the vehicle shook abnormally. The contact pulled the vehicle over to the side of the road and flames emitted from the engine compartment, which spread throughout the vehicle. The fire department was contacted and extinguished the fire. A police report was filed and there were no injuries. The vehicle was towed to a salvage yard where it was deemed destroyed. Nissan of hawthorne dealer located at 1060 goffle rd, hawthorne, NJ was contacted and informed the contact that they would start an investigation. The manufacturer was not contacted. The failure mileage was approximately 80,000. The VIN was not provided. Consumer stated it was either a defect or poor maintenance because it was a strong oil order. Updated 8/20/18
Sudden loss of acceleration/power while driving car straight through a parking lot. Thank goodness I hadn't made it to the highway! all dash lights came on and car came to rolling stop. Turned car off and when I turned it back on there was a loud rattle in the engine while accelerating. Took it to a mechanic right away and was advised the engine would need replacement (though they did not take it apart to determine exact issue). Issue seems consistent with other complaints about this make/model and in line with the issues from the recent engine recalls on sante fe and sonata models. Car only has 82K miles and is now complete junk. Hyundai won't help.
I was driving down the highway and heard loud metal on metal noises. I immediately pulled off the road. I was told metal fragments were left in my engine during manufacturing. The metal lead to my engine blowing after 85,000 miles. The oil pan has metal shavings in it. The rods were thrown and it messed the bearings up. Dealership and corporate tell. E there is nothing they can do.
A D V E R T I S E M E N T S
- Troy, VA, USA