This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact heard an abnormal squeaking sound. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The dealer was made aware of the failure but confirmed that parts were not yet available 48,000. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 48,000. VIN tool confirms parts not available.
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic)) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2012 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
When stepping on the brakes they make a lot of noise and when going down a incline/hill I have to push the brakes all the way to the floor for the vehicle to stop. I took it to a dealer ship close to my home and went on a test drive with them and they said that it was normal. I was not happy with the outcome so I took it back to the dealer ship where I purchased the vehicle (1 hr from where I live), they went on a test drive heard the noise, checked the brakes, and said that the rotors needed to be replaced. When I got the car back after the rotors were replaced, it's still making the noise, and I still have the braking problem. Took it back and now they're saying that it's a normal braking sound. I took it to a different dealer ship, they went on a test drive with the person who bought the car in for me and heard the noise. He looked at it and there were screws missing from the rotors also he said the rotors needed to be cut. I called the next day, spoke with the service advisor who was handling the paper work, informed him that the noise was still there, he told me that they could not cut the rotors, because they were place by another dealership. I told him the problem is still not fixed, he told me to bring it back on Saturday, I did. One of the technician test drove it I was not there, and said he heard nothing. I am still having the same braking problem. They refused to take a look at the brakes or do any work to it.
- Beacon, NY, USA
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- Baltimore, MD, USA