This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The rear passenger control arm broke off of the subframe due to severe corrosion despite Hyundai applying a corrosion preventative under recall 17-01-013 on 12/1/2015. During all service work following the preventative in 2015, corrosion was never brought up as a concern by the dealership (we have all service records since date of initial purchase). Thankfully we had just reached our destination and were parking the car when the failure happened. Had the part failed 5 minutes earlier, we would have been on the highway at over 60mph and could have been seriously injured or worse. We had our Tucson towed to the dealership for repair as well as additional recall work under Campaign 952 for corrosion of the fuel band. We were contacted by the dealership on 8/22/24 and told that the new subframe could not be installed as the corrosion was so severe, the body mounts had also corroded away so there was nothing to attach the new subframe to. The dealership advised us that our Tucson is now totaled and it is SOLELY due to corrosion that Hyundai has been aware of and has been subject to multiple class action lawsuits over it. This is absolutely unacceptable. This car is still in perfect mechanical condition and the exterior has absolutely ZERO rust but now it can no longer be driven due to Hyundai-??s shoddy subframes.
I was doing a 75mph in the state of Colorado and suddenly I lost all the power in steering. The brakes were jammed. The steering wheel won't budge. I got rattled in this situation but adrenaline took over and I could slightly swerve the car off the highway and then on the shoulder. I had to use the emergency brakes often, just to slow down the speed and hence to a full stop. The parking brake was my only resort in this incident. I was fortunate to not have met with an accident. It would have been fatal. Upon diagnosis, I found that the timing belt had broken down and this resulted in the loss of power to motors and hence the entire breaking and steering assembly. There was no warning sign for the same, no check engine or any sign that this might happen. Had there been an indication, I would have got the issue sorted out. There are plenty of cars on road which are not aware of this possible issue. This can cause sudden loss of control over car and hence catastrophic/ fatal accidents. I had to tow the car for 200 miles to repair shop. It broke down at a lonely spot. The official position of the company is "we have not seen this issue for a lot of similar cars and hence we won't be taking any action". this is unacceptable. There must be someone who is accountable for such kind of issues. At least a warning should be sent to current car owners so that we can save some lives.
The contact owns a 2007 Hyundai Tucson. While driving at various speeds, the steering wheel seized and excessive force on the steering wheel was required. The contact stated that the steering wheel was difficult to turn. The vehicle was taken to an independent mechanic who diagnosed that the powering steering failed. The manufacturer was not notified of the failure. The failure mileage was 8,700.
A D V E R T I S E M E N T S
- Albion, IN, USA