This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's daughter owned a 2007 Hyundai Tucson. The contact stated that while her daughter was driving at approximately 45-?"50 MPH, she rear-ended another vehicle. The seat belt did not restrain the daughter in the seat, causing her chest to strike the steering wheel and her head to strike the front windshield. Additionally, the air bags did not deploy upon impact. The daughter received medical attention for a fractured sternum and bruising of the lungs. A police report was filed. The vehicle was towed to a tow yard and was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that the failure was caused by excessive force upon braking. The failure mileage was approximately 170,000. The VIN was unavailable.
The contact owns a 2007 Hyundai Tucson. The contact stated that the rear seat belt that extends from the ceiling and secures the passenger in the middle is a safety hazard. To release the seat belt, he has to use his car keys to slit the hook. In the event of a crash, an occupant may not be able to exit the vehicle in time. The contact took the vehicle back to the dealer and they showed him how to unlock the seat belt. The failure mileage was 8,500.
- Belair, MD, USA
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- Buckhannon, WV, USA