This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Hyundai Sonata hybrid. While driving various speeds, the message "hybrid system failure" suddenly displayed and the vehicle lost power and stalled. The vehicle was towed to capital Hyundai (2820 eastern blvd, montgomery, al) to be diagnosed, but no failure was found. The vehicle was not repaired. After retrieving the vehicle from the dealer, the failure continued. The manufacturer was notified of the failure and provided case number: 16248749. The failure mileage was 19,000. The consumer stated that the first failure occured on October 31, 2019 and the second occurred on October 7th, 2020. Both times, the manufacturer was notified, however the problem continues.
- Clanton, AL, USA
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- Clanton, AL, USA