This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while his daughter was driving approximately 65 MPH, the vehicle shifted into Limp Mode with several unknown warning lights illuminated. The vehicle was towed to the dealer and several DTC codes were cleared and the accelerator pedal assembly was replaced. Shortly after receiving the repair, the failure reoccurred and the vehicle was towed to the dealer another time. The dealer diagnosed the vehicle and determined that max cylinder #7 had failed to cause a knocking in the engine. The vehicle had not been repaired. The dealer attempted to repair the vehicle under NHTSA Campaign Number: 14V252000 (Electrical System, Exterior Lighting, Vehicle Speed Control, Electronic Stability Control) however, the VIN was not included and the repair was denied. The manufacturer was informed of the failure and confirmed that the VIN was not included. The approximate failure mileage was 91,679.
The contact owns a 2017 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System), 21V619000 (Latches/Locks/Linkages), and 21V727000 (Engine) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2017 Hyundai Sonata Hybrid. The contact received a recall notification for NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) however, the dealer informed the contact that they would be able to perform the recall repair in approximately five months. The manufacturer was notified of the issue and advised the contact that they could assist with scheduling an earlier appointment with another dealer who was 40 miles away from the contact's residence. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
- Round Rock, TX, USA
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- Allons, TN, USA