The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated that while driving approximately 60 - 65 MPH, the red engine warning light illuminated. The vehicle was towed to the local dealer who informed her the vehicle was working as designed. While driving on another occasion, the check engine warning light and the Hybrid System Shutdown and Turn Off Engine message was displayed. The vehicle was towed to the same local dealer where it was diagnosed and determined that the computer chip was faulty. The vehicle was repaired. The contact stated that on another occasion the check engine warning light illuminated again. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000.

- Alpharetta, GA, USA

The contact owns a 2017 Hyundai Sonata Hybrid. The contact stated while driving 35 MPH, a message indicating a vehicle failure was displayed and the coolant temperature warning light illuminated. The contact stated that as she was veering to the side of the road, she saw white smoke rising up in the rear of the vehicle through the rearview mirror. Another driver also notified the contact of the white smoke. The contact stated that she parked the vehicle and opened the hood but could not determine the cause of the failure. The contact remained on the side of the road where she was waiting for the vehicle to be towed. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 116,495.

- South Bend, IN, USA