This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact stated that while driving at approximately 60 MPH, the brake pedal was depressed and failed to respond. The "Stop Car, Check Brakes" message was displayed. The ABS and traction control warning lights were illuminated. The contact pulled over and turned off the vehicle, and stated that after restarting the vehicle, the warning lights were no longer illuminated. The vehicle was taken to a local dealer where it was diagnosed and serviced under NHTSA Campaign Number: 20V746000 (Engine) and 21V749000 (Exterior Lighting, Electrical System). The vehicle was repaired; however, the failure reoccurred intermittently. The vehicle was then taken to Homestead Hyundai (111 S Homestead Blvd, Homestead, FL 33030) where it was diagnosed that the power brake booster and rear wheel speed sensors needed to be replaced. The power brake booster was replaced; however, the failure reoccurred. The vehicle was then taken back to the dealer, and the wheel speed sensors were replaced. The manufacturer was not made aware of the failure. The approximate failure mileage was 130,000.
The contact owns a 2016 Hyundai Sonata Hybrid. The contact received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the vehicle was unable to start. The vehicle was towed to the dealer; however, the vehicle was not diagnosed nor repaired and remained at the dealer. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 110,000. Parts distribution disconnect.
On 5/11 my wife was driving when she heard a clicking sound. She was not far from the dealership and decided to drive the car in to get looked at. As she got close to the dealership the vehicle started to smoke. She pulled over to a safe location where she could get out and as she was pulling over the vehicle started to flame. She immediately grabbed the dog and jumped out of the car and called 911. Withinjust a couple minutes of exiting the vehicle it was fully engulfed in flames and exploded.
The contact owns a 2016 Hyundai Sonata hybrid. The contact stated that the front driver and passenger seat belts failed to properly retract and loosen when necessary. The seat belts restricted the breathing and bodies of the front seat occupants when the seat belts were secured. In addition, the vehicle lunged, jerked, and accelerated on its own. The failure was more prevalent when the eco and cruise control functions were activated. Eckert Hyundai, Inc. (4011 S interstate 35, denton, tx 76210, (940) 243-6200) stated that the eco and cruise control functions failed and provided an interim repair of disconnecting the battery to clear the ECU and ECM codes, which affected the transmission. Another dealer (james wood Hyundai, 2110 us-287, Decatur, tx 76234, (940) 627-4600) asked the first dealer to test drive the vehicle to generate the codes. The second dealer advised the contact not to drive the vehicle with the eco function activated. Both dealers stated that if the transmission was the cause of the failure, it may be replaced under warranty. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was not available.
The contact leased a 2016 Hyundai Sonata hybrid. The contact stated that the vehicle failed to start with the triangle shaped (master warning light) warning indicator light illuminating. The contact stated that the vehicle was able to start after several attempts. The vehicle was not take to a dealer or an independent mechanic for diagnostic testing of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 33,600.
- Alpharetta, GA, USA
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Vehicle stationary. Trunk would not open with electric switch, used vehicle key to open trunk, then trunk would not latch closed. Intermittent and or unreliable trunk open/closed warnings in driver information center... trunk light intermittent and/or unreliable, irrespective of open/closed status in driver information center. Dealer service determined latch assembly trunk lid Hyundai part 81230 ' C1010 failure of detent spring internal of latch, broken and loose. Dealer resolution, replace mentioned part.
The contact owns a 2016 Hyundai Sonata hybrid. While attempting to start the vehicle, the engine failed to start and the engine and hybrid indicators illuminated. The contact made several attempts to start the vehicle, but was unsuccessful. Brown's manassas Hyundai (8651 centreville rd, manassas, va 20110, (703) 361-9600) was made aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The VIN was not available. The failure mileage was 66,000.
On approximately April 30, 2018, while driving my Hyundai Sonata hybrid to montgomery Alabama I stopped to fill up on gas. After filling up I got back in my car and the car would not start my car, that's when I noticed the check hybrid system warning and check engine light came on. The steering was locked and the engine lost total power. Vehicle would not restart. Vehicle was stationary at a gas pump
Mileage was about 16,500. On the freeway going about 70 mph, car shut down with alarm information and into a controlled glide, not allowing acceleration. After almost being run into I was able to move to the right shoulder and per directions, shut off motor. Was able to restart. Went three miles to my destination and car was towed to dealer. They did not know the problem, and after two days I got the car returned. They said they had to call the manufacturer to find the defect. Going home that evening after traveling about eight miles and again on the freeway going about 70 mph, the car again did the same thing on the freeway. Again starting it, the car went another five miles on the freeway when it again happened. Three times, same thing!!! (much like what I read about the prius two days ago.) no longer feeling the car was safe in that it is difficult to Dodge vehicles on a freeway when a car shuts down three times, I traded it in. All I was told by the dealer that it had to do with the hybrid system.
Hev check hybrid system. Car would not start. Car dropped @ dealer on 4/16/18 @ 0830. Today is 4/24/18. Car started after waiting 15-20 mins. Check engine light still on when dropped at dealer.
A D V E R T I S E M E N T S
- Coral Gables, FL, USA