The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the message "Turn off the Engine Immediately" was displayed. Several unknown warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. Later, the contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart with several unknown warning lights illuminated. The vehicle was towed back to the dealer, who then diagnosed failures with the ABS and transmission. The vehicle was repaired, but the failure reoccurred. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

- Chicago, IL, USA

The contact owns a 2015 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, several unknown warning lights were illuminated. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard. The contact stated that the warning light to turn off the vehicle was illuminated. The contact turned the vehicle off and the vehicle failed to restart. The vehicle was towed to the dealer; however, the dealer refused to service the vehicle. The vehicle was then towed to the residence. The vehicle was towed to another Hyundai dealer where the vehicle was diagnosed with a failed transmission and battery. The contact was informed that the transmission and battery needed to be replaced. The vehicle was repaired. The contact stated while driving away from the dealer, she heard an unusual knocking sound coming from the engine compartment. The vehicle was taken back to the dealer. The service technician accompanied the contact for a test drive and confirmed the knocking coming from the engine compartment. The contact was informed that the new transmission that was installed was defective, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,680.

- Lawrenceville, GA, USA