This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Takata recall, my car was totaled out in a car accident on July 24, 2018. As the result of the person in front of me was driving and had to come to a complete stop multiple times attempting to find the turn she was looking for. It was a unit in between us allowing me to make a complete stop without hitting her. In the process of me hitting breaks my engine reved really high causing my car to speed up instead of stop. The back tired were even spinning with my foot on the breaks. As a result my car slammed into her rear end without me having any control period. There was no damage to her vehicle other than a scratch from the impact of my car, however my car was totaled completely out. I'm faulted for the accident bc I'm suppose to have control over my own car. In this case I did not. I was told by my insurance company to investigate if there was a recall on my car dealing with these issues causing my accident, and sure enough there is 2 recalls I was never informed about. The only one I knew about was the seatbelt and I took it to the dealship for that and it still didn't fix the problem. I need to know since these recalls play a part in my accident how I can be compensated. It clearly was not my fault that the car had manufacture issues I knew nothing about. It's had this issue for some time now but I was told it's bc it's a hybrid me knowing it was something not safe about it. I was in motion on a city street getting ready to get in the left lane once the lady turned to take my son to school. She almost missed her turn and hit her brakes. My car did not respond to me hitting my brakes it just kept going. #162
The contact owns a 2013 Hyundai Sonata hybrid. While driving 60 mph, the vehicle decelerated and stalled without warning. The vehicle was taken to the local dealer (braman miami Hyundai, 2001 ne 2nd ave, miami, fl 33137, (305) 571-1200), but was not diagnosed or repaired. The manufacturer was notified and opened case number: 11506645. The failure mileage was 148,000. The VIN was not available.
While I was driving the car stopped and wouldn't start, all the lights came on, message on dashboard read "hybrid system error" "check charging system" than everything went off, no power, no emergency lights, this in the middle of a busy street. Luckily a sheriff's was nearby and rerouted cars. Very scary. Seems I am not the only one that has a similar experience. This happened when I was going to work at 7:45am at S very busy intersection. Car is at mechanic's shop.
Experienced a completely unexpected (and potentially dangerous) stalling while driving (I.e., not while stopped). This sudden stall was displayed to the sonata's driver panel as hybrid system failure, and the alarm was triggered to beep continuously. This may be related to the 12V lead-acid deteriorating, with capacity degraded to 110cca from specified 600cca. Even though the battery was degrading, the car should not stall just because the battery capacity is low.
The contact owns a 2013 Hyundai Sonata hybrid. While driving 10 mph, the brake pedal was depressed and traveled to the floorboard. The contact attempted to stop the vehicle by shifting the gear shifter into reverse, but it failed to shift from drive. All the warning indicators illuminated. As a result, the vehicle collided with a street sign. The contact sustained back injuries that did not require medical attention. A police report was filed. The vehicle was towed to the contacts home. The dealer (keyes mission hills Hyundai, 10240 sepulveda blvd, mission hills, mission hill, ca 91345, (818) 221-4000) was contacted and informed the contact to have the vehicle towed to an auto body repair shop. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer for determination of the brake failure. The contact stated that the vehicle was towed back to the dealer, but a failure could not be determined. The vehicle was not repaired. The approximate failure mileage was 73,000.
- North Hill, CA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2013 Hyundai Sonata hybrid. While driving 15 mph, the brake pedal traveled to the floorboard and the vehicle failed to stop. Also, the gearshift became difficult to shift. As a result, the contact struck a street sign. The driver's air bag deployed. The contact sustained minor injuries to the back, neck, and head which did not require medical attention. A police report was filed. The vehicle was towed to the contact's residence. The vehicle was inspected by an independent mechanic. The contact spoke with keyes mission hills Hyundai (10240 sepulveda blvd, mission hills, ca 91345), but they could not repair the vehicle. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 63,000. Updated 8/20/18 the consumer stated the dealer advised the brakes and computer system failed. The vehicle was repaired.
Car make a noise from the front drive train while driving. Sounds like a wearing or rubbing noise while moving that increases during turning (while at road speed going through a curve in roadway). Noise has been consistent for the last 30K miles (current mileage is aprox 88K miles). New tires and alignment a few days ago do not lessen the noise.
The car does not accelerate from a stop position at a light or during stop and go traffic on the highway. The car also jerks from transmission problems causing the driver to be distracted.
I was driving on a interstate and suddenly I see "hybrid system warning message" + "check charging system" with continuous alarm beep sounds. I had to immediately move to the right most shoulder on the interstate (which I was able to as car was still on with engine running). Once, I moved to the shoulder, I turned off the engine and restarted the car with check engine light. It would turn on fine but wouldn't move and immediately it throws up the error. I have attached the pics for reference. Since car didn't turn off in the middle of highway, I was safely able to move it to the curb. I cannot imagine what would have happened if car had shut off. I had it towed to the nearest dealer and there are working on it. I just had a 45000 miles factory servicing with same dealership where the car got towed to and they checked on all the green boxes. Within a week, I had this issue. This is what troubling me.
The vehicle lurches forward during deceleration thus pulling pressure off of the brake pedal and causing you to put even more pressure on the brakes to compensate. Vehicle will slide on icy roads at this point. Vehicle also has little to no acceleration on electric motor after the vehicle is hot. Making a left turn from a stop with oncoming traffic is hazardous since the vehicle can take up to 7 seconds before it accelerates enough to complete the turn and clear the oncoming lane. Both problems seem related. The first would appear to be free wheeling with no engine type braking applied while switching from engine to electric. The second would be from no electric motor engagement during initial acceleration from a stop or slow to turn maneuver.
Engine shut off and battery only lets you go 1/4 mile pulled into parking lot turned car off waited 5 minutes and car started back up. Took car to dealer but could not find anything wrong told me to drive it. It happened again in April they had car for 7 days but could not find anything. Told me to drive it. It started again on june17th they say there is nothing wrong.
A D V E R T I S E M E N T S
- Dothan, AL, USA