This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Hyundai Sonata hybrid. The contact received recall notifications for NHTSA campaign numbers: 18V137000 (air bags, seat belts) and 17V617000 (seat belts). The contact stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. The dealer (central valley Hyundai, 4620 mchenry avenue, modesto, ca 95356) confirmed parts were not available to perform the recall repairs. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect.
18V137000 is still pending a solution and it's been since Feb. And April since the recall came into effect. Given the safety nature of this recall and possible disarming of airbags (a critical safety feature). I'm concerned that there hasn't been a remedy announced from Hyundai.
The contact owns a 2012 Hyundai Sonata hybrid. While driving 20 mph and making a left turn at an intersection, the vehicle was struck on the rear passenger side by another vehicle. The contact was the front seat passenger in the vehicle that was struck. The contact stated that the rear passenger tire was bent and the air bags failed to deploy. There were no injuries. A police report was filed. The vehicle was towed to an independent mechanic where the vehicle's body damages were repaired; however, the air bags were not serviced. The dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was 64,000.
- Danbill, CA, USA
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- Tulock, CA, USA