This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power and the low battery warning light illuminated. In addition, the contact heard a rattling sound coming from the engine before the engine seized. The vehicle was towed to the dealer where it was diagnosed with a failed hybrid system and that the hybrid system needed to be replaced. The contact was also informed that the transmission was not the original transmission, and the cooler was damaged. The manufacturer was not made aware of the failure. The failure mileage was approximately 145,000.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated while driving at various speeds, the vehicle hesitated and stalled while depressing the accelerator pedal. There was no warning light illuminated. The contact had taken the vehicle to multiple independent mechanics who were all unable to diagnose the failure due to no warning lights illuminating on the instrument panel. The contact then had the vehicle towed to the dealer where the mechanic was also unable to diagnose the failure. The mechanic informed her that the transmission needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 130,000.
Suddenly gave warning while driving not drive hybrid system failure. Please call me at [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Modesto, CA, USA
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- Anthony, NM, USA