This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Hyundai Sonata Hybrid. The contact stated that while driving at approximately 50 MPH, the brake pedal was depressed and the vehicle began to stall. The contact stated that the accelerator pedal was then depressed but the vehicle would not accelerate as needed. The contact stated that the check engine warning light and the hybrid engine warning message was displayed and advised the driver to -??Safely Stop and Do Not Drive-?? the vehicle. The contact pulled over and turned off the vehicle. The vehicle was restarted and the contact parked the vehicle in a parking lot and turned off the vehicle and waited for a while. The contact then restarted the vehicle and the check engine warning light remained illuminated. The vehicle was taken to the local dealer where it was diagnosed that the engine control module (ECM) needed to be replaced. The vehicle was not repaired and remained at the dealer awaiting the parts for the repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 130,000.
- Vienna, VA, USA
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- Vienna, VA, USA