This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Hyundai Sonata Hybrid. The contact stated while starting the vehicle, the front driver's side air bag warning light was illuminated. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer informed the contact that NHTSA Campaign Number: 18V137000 (Seat Belts, Air Bags) was serviced by the previous owner in 2020. The failure mileage was approximately 141,000.
The contact owns a 2011 Hyundai Sonata hybrid. While driving 27 mph, an abnormal sound was heard. The contact observed smoke coming from the steering column as the air bags started to deploy from the steering wheel. As a result, the contact rear ended another vehicle. The contact stated that the air bags did not fully inflate. The contact sustained injuries that required medical attention. A police report was filed. The vehicle was towed to the contact's residence. The manufacturer was not notified of the failure. The vehicle was not taken to a dealer for diagnostic testing or repairs. The contact stated that the vehicle exhibited the same symptoms as listed in NHTSA campaign number: 18V137000 (seat belts, air bags). The failure mileage was unknown.
The air bags did not deploy in my accident that happened on 03/09/2018. The accident happened on I-20. The vehicle was stationary in traffic when the accident occurred. Medical staff and police officers wonder why the air bags did not deploy. The car is more likely to be totaled from the accident.
- Moreno Valley, CA, USA
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- D'iberville, MS, USA