This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving into work on a major road (about 45 mph) when my 2023 Hyundai Sonata stopped accelerating and my engine gave out. Initially I thought I was accidentally pressing on my break pedal but when I realized I wasn-??t pressing the break, I had just enough time to turn on my hazards and get out of traffic and onto the shoulder of the road. I was stuck between a main exit and the major road. My battery, oil, and engine lights came on (no service lights had been on prior to this incident) and my car was just very slowly rolling before it automatically engaged my parking break - which makes me fearful of what would have happened if I had still been in busy traffic. I could gotten very badly rear-ended. My car only has just over 5600 miles and I never had any issues with it before and kept up with the general maintenance. I attempted to restart my car to no avail and about 30 minutes later I was able to restart my car but there was a very strong vapor smell in the cabin of my car. I got my car towed to a dealership and was informed one of my fuel injectors was misfiring/gone bad - similar to many other incidents on this site. I asked the dealership if they were able to view the state of my other fuel injectors and was told they were unable to do that, so I am unsure if other fuel injectors will go bad in the future.
Twice within the first 26k miles i had 2 individual fuel injectors go bad. Both times my check engine light came on in the middle of driving, and then my car would no longer increase in speed and left me stranded on the road. Luckily, i was able to pull over to the side of the road. The random malfunction of the vehicle could-??ve caused an accident or put my life, as well as the drivers on the road, in danger. When my vehicle arrived at the dealership, i was told that it was -??because of the gas i was putting in my car-??. I have never had any problems with any other vehicle when using the same gas, and have never heard of it from anyone else except from people with the same make and model as me. The dealership refused to replace the other 2 remaining fuel injectors because -??they aren-??t in need of repair-?? but acknowledged that I will just have to wait until the other 2 fuel injectors go bad and possibly be stranded in the middle of the road again. When picking up my vehicle after the seconds repair, I was told that my timing cover was leaking oil and that was repaired as well. When asked how that happened, the service center told me it was a factory malfunction. The first incident where Cylinder 2 went bad was on 12/27/2023 at 13,143 miles The second incident where Cylinder 3 went bad as well as the leaking timing cover was on 12/2/2024 at 25,890 miles
I bought the new car on 11/21/22. There have been two incidents with the same cause. Incident #1: On 1/25/23, while I was on a six lane highway with high speed traffic and rush hour level traffic, the car began to fail, with 'bucking', failure to respond to the gas pedal, loss of power, and difficulty steering. At that time, the check engine light also went on (it had not been on previous to the event starting). I was able to get the car off the highway, where it completely died - it would not move. It was towed. Mileage at this time was 1,330 miles - the car was 2 months old. It was diagnosed that "Cylinder #3 fuel injector is stuck open causing drivability issue". The likelihood that I would have been hit, by another car on that multi-lane highway with cars at high speed, and hurt or even killed is extremely high, if not certain. I did not file a report with NHTSA about the first incident (I was not aware of this service.) Incident #2: On 12/7/24, while I was again on a six lane highway, high speed traffic, night darkness, rain, and rush hour level traffic, the car began to fail in the exact same way as in 2023, 'bucking', failure to respond to gas pedal, slowing, difficulty steering, etc. I was able to get off the highway before it completely 'died'. It was undriveable and had to be towed. There was no warning light prior to the event occurring. Mileage at the time was 21,091. The probability, considering the rain, the dark, and the fact that I was on a 'super highway', that I could have been hit, hurt or even killed is extremely high. The diagnosis was 'TSB indicated #3 Fuel Injector be replaced." I do not have any of the old fuel injectors. In addition, I routinely - multiple times a week - have small children in this car. These events could have happened when I had a carful of small children with me. My routine schedule means there was also the high probability of others being hurt.
Fuel injection systems failed At 5000 miles cell 2 At 15000 miles cell 3 Under warranty but although tech said other two would fail prematurely Hyundai would not replace cell one and 4 As these failures happen suddenly without warning while driving I feel this is a serious safety hazard
While driving on the country side, my car engine stopped providing power to the car and started making some noise. The engine rpm would fluctuate and increase due to downshifting but there was no power. Luckily, the car had some speed around 50 mph, the road was slightly downhill and nobody was behind, managed to coast to a gas station half a mile away. The engine shut itself off after the car stopped. I was able to restart the car but it would shut itself off within 2 seconds of restart. Car was towed to the dealership and I was told that it had a faulty injector. The injector was replaced a week later and I received my car back later.
- Rockville, MD, USA
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My name is [XXX], and I am the frustrated owner of a 2023 Hyundai Sonata SEL. For context, I am a [XXX] woman who had never experienced the frightening event of a -??brand new-?? car breaking down-?"until now. I am still in shock and trembling from the experience I had with my -??new-?? 2023 Hyundai Sonata on the morning of [XXX]. At 9:30 a.m., I was driving on [XXX]. I was driving the speed limit (55 mph) and cruising along when, all of a sudden, as I went to accelerate, my vehicle instead began decelerating rapidly. I pressed the gas pedal, thinking I might have let up too much or accidentally had my foot on the brake. However, pressing the gas only caused the RPM to spike, with no change in my speed. I had to act quickly, paying close attention to the surrounding traffic as my car slowed down. Thankfully, I managed to maneuver from the far-left lane to the shoulder of the highway. My speed had dropped to around 30 mph and was decreasing. Trying to safely navigate a slowing vehicle on a highway filled with traffic is an adrenaline rush I wouldn-??t wish on anyone. I was in a state of severe panic. As I steered the car onto the shoulder, I noticed it was shaking and struggling to move forward. White smoke was also coming from the exhaust. Once safely stopped, I put the car in park and turned off the engine to let it cool down. After a few minutes, I restarted it and noticed the engine, oil, and battery indicators were all illuminated on the dashboard. My first thought was a battery issue, but the car was still able to turn on. However, the engine did not start. A notification appeared, stating the car was not in a condition to be driven. After receiving the car back from the Hyundai Dealer I was notified that the issue was due to fuel injectors failing. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On 3 separate occasions the vehicle decelerated, lights flickered and stated to produce a burning smell through the engine. Each time the car would not allow me to accelerate and eventually stalled out. The car would no immediately start. After a few minutes it would start but not accelerate. After about 30 minutes it would start and would drive about 5-15 mph, enough to get me to my location. On the first occasion I was coming home late in the evening after working a 12 hour shift and had to have a family member get me after being stranded by the side of the road. The second time I was taking my 4 to son to his planned surgery in a bigger city and it broke down on the way. It was not safe driving in the city barely being able to excel but we did it for my son. The third time I was in a larger time in traffic and missed an appointment as I tried to stear my decelerating vehicle out of multiple lanes of traffic to a safe location. I could not use the air conditioner while I attempted to let it rest in 100?+ heat. Each time the lights would flicker and dim. There would be a smoke from the exhaust. After the first 2 occurrences we took it to the dealership but they were not able to replicate the problem or identify a causative code. During the last occurrence we were able to get it to the dealership very slowly and they deemed it to be the fuel injector malfunctioning. This was fixed after about a week or so of being in the shop. About a week or two after the fuel injector was fixed the check engine light came on. We took it back into the service department and they "reset" the system thinking it was an error. The light came back on in less than 24 hours. The vehicle has been running a little harder, not as fast or responsive as normal. A service/evaluation date was scheduled and the code was checked indicating it was likely the catalytic converter. We scheduled another service appointment once the part was in which is 2 weeks from the evaluation appointment.
Hello, I have Hyundai Sonata 2023. The fuel tank of this car is expanded on [XXX]. I have never heard about this issue to any cars. I took my car to dealership they said they don-??t know why this happened and they said they cannot fix it, my car at the dealership more than a month. I have created a case with Hyundai corporate office in CA, it-??s been a month since this case was created and I could reach out to my case manager only twice for this period of time. They are keep saying they are working on it, but no results they don-??t even look at my car. Today I barely could reach my case manager and she told me that this is not under warranty and I will need to fix it out of my pocket. When I bring the car to the dealership they told me this not under warranty since warranty was up to 60k miles, I have 90k I asked them to fix it and I will pay but they said they don-??t know how to fix it. Today I have researched and found that this issue is really common among Kia K5 and Hyundai Sonata-??s 2021 2024, I will provide a link here: [XXX] Please check this link and you can see that most of the cars fuel tanks are expanded and back seats popped up. I have same exact problem. Kia asked drivers to inspect the cars with this issue and they said they will fix it for free since this is fuel tank defect. But what should I do with my Hyundai Sonata. I have same exact issue as you see at the link I have provided. I had powertrain DTC PO451 since march of this year dealership said just check if gas cap is on properly, but this caused this issue I see Hyundai will not help me it will almost 2 month I don-??t have my car and I am still paying for it, please let me know what I can do Thank you! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
On two separate occasions, one at @9500 miles and the next at @19,000 miles the car engine started shaking and lost all power while driving. Unable to steer car. Both times towed to dealer and they say it needs new spark plugs and need to clean cylinders. They do not know root cause of problem and have not done any testing of the engine, no leak/compression testing. Dealer refuses to cover cost of repairs saying out of warranty but cannot give any assurances this won-??t happen again. I-??ve requested they contact Hyundai engineers to find out what-??s causing this and, to date, they-??ve done nothing. Vehicle is unsafe to drive and is still at dealership with no reason to underlying issue.
The car would not accelerate, nor switch gear while I'm driving middle of the highway. The car engine started to shake after my car wouldn't switch gear. The car engine would not start after turning the car off and caused a engine misfire. The transmission gear has a hard time switching gear from 0-40mph. This same incident occurred twice since purchasing the car in late November 2022.
Had been traveling for approximately 2.5 hours in a winter storm, pushed on brake to slow down and park and the car started to chug. Turned car off and then back on again. Car would not start and had to be towed to nearest Hyundai dealership. There were no warning signs at all, car just suddenly quit. We were later informed that it was the fuel injectors. We were very fortunate that this did not occur in a place with no cell service on a very frigid, stormy night.
Driving going 30 mph, vehicle stopped accelerating. Error code was Engine Control System failure. Codes P2178, P0301 and P0087F0 were shown at dealership. Car was taken to dealership for repairs where the fuel injector on cylinder #1. 16 days after receiving car back, we went to start the car and it wouldn't start. After several attempts, gasoline began spewing from the car leaking an entire tank of gas on our garage floor and driveway. Very dangerous! Being towed to dealership again today.
I was traveling on the freeway when I began experiencing erratic acceleration, around which time the check engine light came on. I took the next exit, and continued to experience the same symptoms, as well as rough idling, and a bit of smoke. The car was towed to the nearest Hyundai dealership where the fuel injector was replaced under warranty.
Took a trip to the grocery store, and started up my car when I got back. The engine turned over but after a few seconds, it stalled. Tried this again, but lightly pressed the accelerator. This raised the RPM, but it dropped quickly and stalled the engine again. Made a couple more attempts after and eventually, the engine light came on. Shortly before this incident, I had about 10-15% of gas left in my tank. After this happened, bluelink reported that I had 1% left. Got the vehicle towed to the dealership, where they confirmed the condition and found that the fuel injector for cylinder 3 needed to be replaced. I consider myself lucky that this happened while my vehicle was parked. This would've been a huge safety concern if it happened out on the road.
Purchased a new Hyundai 2023 Sonata from McGovern Hyundai Rt 2 May 22, 2023. After two weeks of driving the vehicle, I noticed it hesitates when I push down on the gas pedal. I had planned to have the dealership take a look but have a very busy schedule, the issue continued each time I drove the car to the point it was hesitating, basically pausing as I cross intersections. On the 26th of July I was driving on the highway, as I started to experience issues when stepping on the gas. Entering a tunnel in Boston, I pushed down on the gas pedal and noticed the car was decelerating, I was losing speed, in a panic in the center lane of the tunnel, I was able to get the car over to the far right. The car was shaking aggressively then finally just gave out and I called 911. They towed the vehicle to the police headquarters, I called Hyundai for assistance. Had some hiccups but two days later they were able to service the vehicle, supposedly found a faulty fuel injector. They changed out the 1 faulty injector test drive and said the problem was fixed. I picked up my car on July 28th 2023. There is something still wrong with the car, it still has some hesitation and now misfires. Have not heard from Hyundai, I was assigned a case manager and told someone would follow up, no one has reached out. So lucky my children were not in the car and that i'm safe. I could have been killed, others could have been hurt/killed. This should not happen to brand new cars.
This is the second incident with the same issue. Both times the car starts to shutter and when you give it gas it doesn't do anything and then it just dies. No steering no brakes nothing. You may or may not be able to restart the car to move it if it breaks down when it's in traffic, luckily we were able to get it fired up long enough to move it off the road.
I want to say through this message exactly a month ago that I bought my Hyundai sonata sel 2023 and today driving the car it completely lost power when accelerating so I had to stop immediately I put my turn signals after that I turned off the car! I opened the hood and I didn't see any smoke coming out until that part, everything was fine. Then when I tried to start the car, it made a strange noise and a strong smell of gasoline began to come out! try several times and the same result that the car does not start the engine makes strange noise and the smell of gasoline is very strong that I had to get out of the car and leave it off, at the time I write this message I am still waiting for assistance!
I was driving on the freeway, at the speed limit, cruising along. Then all of a sudden, my vehicle starts to decelerate from 65 MPH and I push the gas, thinking I must have let up too much on the pedal. However, that only causes the RPM to drastically rise with NO change in my speed. I thankfully managed to maneuver from the far left lane to the freeway shoulder on the far right. The whole time, my speed was around 40 MPH and dropping drastically. Trying to safely navigate a slowing vehicle on a 65+ Texas freeway is an adrenaline-rush that I wouldn-??t wish on anybody. I was severely panicking. I was almost hit by several vehicles in my maneuvering. I could have died last night. Once on the shoulder, I tried to start my car. I thought it may be a battery issue, but it turned on. It didn't start, though. The lights came on, as did all of the typical system/dash lights that usually indicate when a car-??s engine hasn-??t -??turned over.-?? I used Bluelink to call for roadside assistance (since I-??m only a little over 2 months into ownership) and waited. I was escorted off of the freeway to safety -?" thanks to a 3-car police escort AND free city tow trucks -?" and eventually picked up by Hyundai-serviced AAA. The latter then towed my vehicle to the dealership where I bought my Sonata. My car is currently being checked/inspected by my dealer (North Freeway Hyundai) and I only have gotten the following notice from Bluelink: "A possible condition with your Engine Control System has been detected with your 2023 SONATA on 02/22/2023 at 07:23 am CST. A full system check is recommended to be done soon." I checked and there are no open recalls (currently). Even more concerning, my car recently underwent complimentary maintenance, including an oil change, through my dealer (on February 13, 2023 - I have the receipt), was good on gas, and had no warning lights displaying. Until it stopped running -?" the time I tried to start it on the side of the road, the dash showed an -??engine-?? light.
While on the highway, my car suddenly started shaking violently and losing power. I lost steering and was unable to accelerate. I pulled over to the side of the road and the vehicle would not start again. I took it in and a fuel injector was stuck open and it had flooded my engine. This was the second time with this vehicle that this happened.
A D V E R T I S E M E N T S
- Falls Church, VA, USA