This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Oct 12: Engine stalled exiting I95 in Kittery Maine. Engine light flashed but did not stay on. Was able to get to safe place but car would not go more than 15mph. Hampton Huyndai reported mis-fire but stated it cleared on its own. Oct 17th: Engine stalled on highway ramp to I495, nearly causing me to be rear ended by other vehicles. Car would not go more than 15 mph. Engine light stayed on. Towed car to Key Salem Hyundai, defective injectors, warrantee repair. Oct 23rd: Car stalls on I93, was able to take immediate exit and turn engine off. Engine light flashed but did not stay on. Took car in to Salem dealership on Oct 24th, no code found. Oct 25th: Car stalls again on city street. Light stays on, Salem dealership replaces cat. convrtr between Oct 26th through Nov 4th. Nov 9th: Car stalls again on city street. Light stays on, currently in Salem dealership. This is a safety issue, in two cases already this car has nearly gotten me in an accident on the highway. I am seeking arbitration for replacement. I am scared to drive this vehicle. I will have a third invoice pending this next repair.
The contact owns a 2021 Hyundai Sonata. The contact stated while driving 65 MPH and attempting to accelerate, the vehicle failed to respond with the check engine warning light illuminated. The contact also heard a knocking sound coming from the vehicle. The contact pulled over on the side of the road and turn off and restarted the vehicle and the vehicle started operating as designed. The vehicle was taken to the dealer and the contact was informed that the transmission and engine needed to be replaced. The manufacturer was contacted but offered no assistance. A case was filed. The failure mileage was 2,700.
Since we purchased this brand new vehicle, we have had in the dealership service department at a minimum of 5 times for same issue. The vehicle accelerates while stopped at a light so we have to put it in neutral to keep it from accelerating. Once we take out of Neutral and release the break, the vehicle accelerates rapidly without stepping on the gas pedal. The computer system always comes on warning that we need to take to dealership because there are engine problems. Then it goes off and comes on again. We have contacted Hyundai to file a complaint and it has gone no where. We have taken it to Hyundai dealership in Tucson and they keep replacing parts per Hyundai manufacturer service tech reps. per same Egr codes. We are taking the vehicle to the dealership again today 9/22/22 because it started again around 9/1/22 and we have been waiting for a loaner car again from Dealership for same problems. Meawhile, being forced to drive it due to only owning 1vehicle. Hyundai Manufacturer has continued to have dealership change out parts and this keeps happening. The vehicle has just over 25K miles on it to date. The first time we had it in the dealership for this problem was on 4/6/22. We have almost rearended several vehicles and are scared to death to drive this vehicle. It is a safety hazard. We purchased the 2021 Sonata vehicle brand new on 11/24/21 along with the lifetime parts and labor warranty. It had 15 miles on it. We also traded our 2018 Hyundai ELantra. We paid off the 2021 Sonata completely in 2021. The total cost of this transaction was $34,294.74.We have also followed all the Maintenance requirements. It is urgent that this complaint is investigated as soon as possible and Hyundai Manufacturer take responsibility now before someone gets killed. The vehicle is obviously a dangerous manufactured vehicle.
The contact owns a 2021 Hyundai Sonata. The contact stated that while the vehicle was at an independent mechanic for an oil change, the mechanic diagnosed the vehicle with transmission fluid leaking from the engine. The mechanic informed the contact that the transmission fluid leakage was flammable. The dealer was made aware of the failure but informed the contact that they were backed up with other vehicles and could not diagnose the vehicle for approximately three weeks. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 5,600.
A D V E R T I S E M E N T S
- Salem, NH, USA