This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle began to lose power while on highway. The loss of power occurred for a few seconds, then came back. Shortly after, the RPM began changing uncontrollably. Tried shifting to manual control using paddle shifters and was able to maintain steady RPM until vehicle software switched back to automatic and RPM swung crazy again. Endangered other vehicles on road due to loss of power and fluctuations of transmission. Once parked, vehicle did not change to neutral, drive, reverse. Both manufacturer and insurance are/have reviewed vehicle and are working on a fix. No warning lights. Only indication was minor loss of power prior to incident. Loss of power was not considerable nor for a prolonged period of time.
While driving, engine alerted that it was overheating. Pulled over and coolant was very low, so I refilled it and then while driving to my family's garage to use the lift, saw white exhaust smoke. Took it to an independent mechanic, and in the ~10 mile trip there, over a quart of coolant had been burned off. He was able to reproduce the issue. No issues with the engine operation, it runs well and efficient, no check engine light. Mechanic found that a coolant line runs to the middle of the exhaust system and that this seems to be the issue. Other owners seem to have reported this same issue with this same model and roughly the same year, in which the muffler assembly needs replaced due to coolant leaking into the exhaust. Only prior issue was less warm air out of the vents for the previous week or so, but no other issues or warnings.
My 2021 Sonata Hybrid Limited has been in the shop for over 3 months. At least 4 times while driving on city streets, I'd receive an error stating problem with hybrid system please turn off vehicle. Car would go into limp mode giving me just enough power to pull off to the side of the road (if possible), then completely shutdown. Fix action is to hit jumpstart button to get the power back to the vehicle in order to power it on again. After those issues battery constantly died and I had to use the physical key to open the door and hit the jumpstart button to get power. Dealer (Hyundai Jim Click East, Tucson, AZ) couldn't find an issue initially stating they could not replicate what I was experiencing. But eventually my patience ran thin and they finally identified a voltage error while in the service department. The rep informed me that the issue lies with the 12v battery which is integrated into the hybrid battery (stupid design). Service tech had to order a 12v battery from Korea (after dismantling the hybrid battery and sending the pics to Hyundai for approval). This was [XXX]. Still waiting on the parts, no updates at this time. There was another sonata hybrid limited like mine also at the dealership for the same issue. This vehicle had been there since June. They were able to get a new battery for that vehicle, however after a week the same issues reoccurred. I've noticed on Reddit forums that many 2021-2022 sonata hybrid limited owners have been experiencing the same issue, with the same long wait times from Hyundai HQ regarding a solution. At this point I believe it'd be best to open an investigation as there it's been difficult for the dealership and the owners to get any answers from Hyundai regarding this issue. I'd also suggest a recall for this vehicle as it's clearly a widespread problem and hopefully that will give Hyundai the kick in the ass needed to actually take this seriously. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I took off from the house about 1 mile the car stop in the middle of the road with no warning, lights or anything. Thank God I didn-??t get an accident we took the car to the dealer and the dealer telling us it-??s not covered by warranty. This is 2021 Hyundai sonata lease with only 44,000 miles my wife is so scared to driving Hyundai anymore. We talk to the dealer they don-??t give us loaner car still one week from now they are telling us to pay $13,000 for the repair.
The contact owns a 2021 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the oil warning light illuminated. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 22V746000 (Power Train); however, the VIN was not included in the recall. The failure mileage was approximately 41,000.
- Chicago, IL, USA
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The contact owns a 2021 Hyundai Sonata. The contact received notification of the NHTSA Campaign Number: 22V746000 (Power Train) however, the contact stated that on numerous occasions while driving at various speeds, the accelerator pedal was depressed however, the vehicle decelerated and went into "fail-safe" mode. The vehicle was taken to the dealer where it was diagnosed that the transmission control unit software needed be updated. The vehicle was repaired; however, the failure recurred. Additionally, the contact stated that prior to the recall repair, while driving at an undisclosed speed, the vehicle failed to accelerate as needed. The vehicle was taken to the dealer and the transmission was replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was provided a case number and an appointment was scheduled to take the vehicle back to the dealer. The failure mileage was approximately 12,100.
Took vehicle in for transmission recall on June 12th. After picking up vehicle the vehicle it was shifting harshly. On the 17th my vehicle had a code come up that said to park it and contact the dealership ASAP. Transmission code P1C2D03. The recall was supposed to prevent this, not cause it.
When I arrived in the parking lot and selected the R (reverse), the vehicle stayed in the D (Drive) although that it was moving backwards and was able to park it. The shift selector was stuck in DRIVE (Drive) leaving the vehicle on but not operational. After several attempts to allow the vehicle to cool and the battery to reset, (30 minutes_ later), the car started and took the vehicle to be serviced. The vehicle technician said they had a difficult time diagnosing the vehicle because it was giving different codes. They said that while testing they found the Transmission Shift Selector Module was damaged. Not physically but electronically damaged. They also stated that the car could have other problems but that they needed to replace the module first because it could be the cause of the other errors.
Car transmission seemed to make a "clunking" sound when selecting gear from park. The car would not accelerate, the throttle seemed to be stuck and the transmission would try to downshift, but the car was not picking up speed. I eventually pulled off the road into a parking lot and turned the car off. I then restarted the car and it seemed to clear the problem, but no warning lights ever came on, and no error codes were displayed on the instrument cluster.
The contact owns a 2021 Hyundai Sonata. The contact became aware that the VIN was included in NHTSA Campaign Number: 22V746000 (Power Train); however, parts to do the recall repair were not yet available. The local dealer was contacted. The contact stated that the vehicle would delay while starting. The vehicle was taken to the dealer where it was diagnosed but no issues were found. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that a recall notification would be mailed to him in December. The failure mileage was approximately 15,000. VIN tool confirms parts not available.
The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle made abnormally loud sounds. The vehicle was taken to the dealer where it was diagnosed that the transmission needed to be replaced. The dealer informed the contact that they were awaiting approval from the manufacturer to perform the repair. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. Upon investigation, the contact related the failure to Manufacturer Recall Number: 236 (Power Train) included with the VIN; however, he had not yet received notification. The failure mileage was approximately 28,000.
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- Houston, TX, USA