The contact owns a 2018 Hyundai Sonata. While operating the vehicle, the automatic emergency braking system malfunctioned. On several occasions, the vehicle failed to automatically stop when a second vehicle was present. The failure occurred while driving in reverse and while driving at highway speeds with the cruise control activated. The vehicle was taken to napleton Hyundai glenview (1620 waukegan rd., glenview, il) and the contact was informed that the failure was normal. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 400. Consumer stated braking works when car has cruise control activated, when relying in "aeb" nothing happens. Vehicle purchase date should be on or before incident date updated 9/21/18

- Evanston, IL, USA