This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My steering locked up as I was driving. I was making a left hand turn and it would barely turn. As I straightened the steering wheel it was still extremely difficult to turn. I managed to get it pulled in to the gas station and turned off the motor to pump my gas. It did fine after I cranked it back up.
I asked the dealership to check steering they said couldn't find anything I drove to fl and while there I was making a turn steering went out. Took to dealership they said it's covered to replace at 60,000 miles but not at 76000 miles under warranty. I explained I asked them to check it at 40,000 miles and they said nothing wrong. They said sorry nothing we can do and handed me 2500 estimate. We eill be getting rid of the car and I will never own a Hyundai again
2017 Hyundai Sonata electronic power steering failed while I was making a turn on 7/25. Once the vehicle is turned off and back on it works. I notice that there is a pop like a potential gear or internal part is broken when turning the steering wheel from left to right and vise versa. It has sense happened everyday following the first event. This seems to be a complaint made by several people and I see no recall as of yet. Hyundai has addressed older vehicles with the same problem and issued a recall but nothing as of yet for 2017 or newer. Had this happened while I was on the interstate or making a sharp turn on a mountain road, as I typically do, it could have forced me into the next car, wall, or even off of a mountain side.
Within my 2 months of owning owning this 2017 Hyundai Sonata, my steering wheel has locked up at least 7 times. A few of those times I was on the highway and had to pull off to the side with little to no control of the steering wheel. The power steering and traction control lights came on and I could not regain control until I turned the car off and on again. I was terrified every single time. This last time I nearly lost my life because the steering wheel once again locked up on the highway and vehicles around me had to jam on brakes causing a scary back up on the highway. I'm seeing far too many of the same exact complaints with this model for there to still not be a recall. Someone could be seriously hurt or worse and I'm sure Hyundai is aware of this. I'm not sure what to do to fix my car so it's drivable again but this is unacceptable.
4 times over past 10 months (3 in past 2 weeks) the power steering went out when the car was left in the sun longer than an hour. The 1st 3 times the dashboard warning lights re-set themselves and the power steering started working again after turning off the car after being forced to drive home the car w/O power steering. The last time the lights stayed on and the power steering remained inoperable. For the second time in 10 months, I had to have the car towed to the dealer - this time they are replacing the steering column and the power steering unit. I thought that I had simply bought a "lemon" - I had to have the transmission replaced less than a week after I bought the car but after looking up my make and model on carcomplaints.com I realized that many other Sonatas besides mine have lost power steering, many of them while driving (some at highway speeds). Besides brakes, steering is probably the biggest safety issue on any car. Hyundai has a really good warranty and I bought a more comprehensive warranty so my repairs should not cost me anything but the fact remains, this model Sonata has a significant safety defect that needs to be addressed by Hyundai before someone gets killed, if it has not happened already. I feel fortunate that my power steering never went out while I was driving the car like many others did.
- Kimberling City, MO, USA
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After start car, power steering warning lights on. Did not realized until backing up from parking lot. Steering lost power and very hard to manage. After 1-2 min of try to park again manually, steering back to normal. It happens 2 times within 3 weeks.
In parking lot my steering seized up. The power steering light and traction control lights came on. Then I shut car off and restarted it. Then power steering was back and indicator light were gone some time I have to leave my car park long to fix it automatically.
While driving my vehicle, the steering wheel will lock up and tug the vehicle to the side, the wheel will shove aggressively back in the opposite direction. This is also happening when I first turn my vehicle on the wheel locks and warning lights for my steering will come on. The vehicle is very unsafe to drive due to not knowing when this will happen. It has happened around 5-6 times in the last week.
While driving the 2017 Hyundai Sonata at speeds of 60 plus mph the steering wheel locks up and the power steering light comes on along with the traction control lights. This incident has even caused damage to the right front corner of my Hyundai due to losing steering causing me to veer in to the guard rails.
On 01/16/2020 as I was leaving work parking lot my steering seized up. The power steering light and traction control lights came on. It took about 1 minute to get steering wheel to move at all, managed to get back in parking lot (barely) and shut car off and restarted it. My power steering was back and indicator light were gone. I'm going to dealership tomorrow. ( will update) had this happened at a normal speed for diving, it would have been very dangerous! now, I am afraid to drive my only car.
On 7/17/19 my car lost power while driving on city street. Unable to steer or control vehicle. Took to dealer who said there were no error codes shown and that it was the electric oil pump. On 8/12/19, the same thing happened while driving on expressway. Complete power failure while vehicle was in motion. Unable to steer or control car. Took back to dealer. Again, no error codes found. They later claimed that a relay had melted and that was the problem. On 12/28/19, again driving 70mph on busy expressway, vehicle lost all power and I was unable to steer car. Took to dealer on 12/29 after it happened a second time in two days. There were unable to look at vehicle that day and told me to bring back next day. It stalled again while I was leaving parking lot, I asked the maintenance tech to come and look to see what was happening, he refused. Dropped car off on 12/30. On 1/2/20, dealer called to say no error codes found, after driving 100 plus miles, were unable to determine cause of problem and I should pick up my vehicle. I explained this is unacceptable. They called me back later claiming it is the electric steering column portion of motor control power steering rack and want $1800 to fix. This is a major safety issue, loosing complete power and ability to steer while driving. Dealer has done nothing to reassure me that this is the actual problem.
I had experienced problems with the brakes making noise and not reacting timely throughout 2019 before knowledge of a recall. On 5/15/19 I went to Hyundai services for a routine oil change. Hyundai informed me that there was a recall, which I now know to be service campaign 953, and that they needed a software update to resolve the issue. On my drive home after the software update was supposedly corrected, my check engine light started flashing and my car would not accelerate, was jerking, and was stopping in the middle of the road. This occurred in a residential area on a city street. I immediately called and brought the car back in. Five days later on 5/20/19, I experienced the same issue. On or about 7/26/19, my power steering began malfunctioning and my steering wheel would lock if I turned my steering wheel at all. The only way to undo this was by restarting the car, and it would just happen again. The steering wheel locked on city streets. I took my car into Hyundai services on 7/26/19, and it took them until 8/12/19 to finally resolve the issue by replacing the whole steering column and housing. During this time period, Hyundai repeatedly returned the car to me and claimed the issue was resolved but the issue kept reoccurring. On 12/28/19, the check engine light began flashing again with the exact same problems experienced 5/15/19 and 5/20/19. The check engine light appeared as soon as I exited the interstate and was driving on a city street. My car was returned to me on 12/31/19.
I was driving on the freeway when suddenly my steering wheel locked up. I was unable to switch lanes or merge off the freeway. This has happened about 2 more times since the first incident and Hyundai says they are unable to duplicate the problem. They also will not give me a loaner car until they can resolve the issue. Until then I guess I will continue to drive my unsafe vehicle and hope something does not happen.
On November 23, 2019 I started my car and proceeded to back out of my drive way. My power steering locked, the light came on along with my traction control light. I had to force my steering wheel to turn my car back into my driveway to get it off the roadway. I turned my car off, and back on and lights disappeared and I had control again. A few weeks later, driving down the road my steering got tight and fought my car to get it home. I got it towed to the dealership. They told me the whole power steering column had to be replaced. There was also a recall on a clicking noise I had been hearing for a few months in the steering column. They refused to think it was there problem. Today January 2, 2020 I was driving on a straight road, going 55 miles per hour. Traction control light came on and power steering. I lost control of steering my car. I had just enough time to get my car off the road to avoid getting hit. I turned the car off, and the lights seized. This car is very unsafe to drive and Hyundai is doing nothing to fix the problem other than giving expensive bills to fix. The car is not even 3 years old, there should not be this many problems already. Also paint is randomly peeling on the roof and hood of my car.
At interstate speeds the steering wheel sticks at the center position. When it unsticks the vehicle wanders to the left or right so you tend to wander back and forth to go straight.
While driving the vehicle on a city street, I attempted to make a right turn and experienced great difficulty in turning the steering wheel. I then started a left turn and experienced the same. I immediately drove the vehicle home. I feel that it would be very dangerous to continue driving this vehicle. This should be investigated immediately!
Steering locks up while driving. Steering makes a clunky noise and vibration when turning to the left. Steering warning light and traction control light comes on and goes off intermittently. Took it to dealership and they couldn't duplicate the issue.
Power steering locks up or stops, when car is moving or when parking, I have to shut the car off to restore steering. This problem has nearly cause 3 accidents, the hyundia dealer had the car in shop 2 times and said they can't duplicate the problem so the can't fix. I know many other owners have had the same problem. This problem happened on the hwy's and in town driving.
A D V E R T I S E M E N T S
- Saltillo, MS, USA