This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving down the freeway when my engine made a loud knocking noise, the noise got worse as the RPMs increased. The check engine light began to flash and I lost power, the vehicle will not exceed 60mph and vibrates when moving down the road. I believe this issue is widely know about and should be addressed and forced into a recall. I have maintained the vehicle and should not be responsible for a manufacturing error.
While driving on a highway at ~60 mph, the check engine light came on (plus other indicator lights) and the car immediately dropped to ~45 mph. ~20 seconds later, while trying to pull into a school parking lot, the hybrid system fault warning came on and the car dropped to ~5-10 mph and then became extremely difficult to control. The car was towed ~80 miles to my home dealership and it was diagnosed as a partially blocked EGR tube. ~1 month later, on the next longer drive I had to make (all other drives were short distances), ~70 miles into the drive, the car started making a knocking sound and then suffered the same failure under the same kind of conditions. This was diagnosed as a failed knock sensor. One week later I tried to drive it a long distance to see if the problem would happen again (but closer to home) and while traveling on an interstate highway the same issue occurred. This time it was diagnosed as oil in the wiring assembly for the just replaced knock sensor. The dealership tried to give me the car back but I demanded that they do a long test drive. It took 4 days to get them to do what I asked and then they had it break down on them in the same way. I'm not 3+ weeks after that and still don't have the car back (now they're planning to replace the EGR assembly and intake manifold). Each breakdown has thrown the P1326 trouble code but Hyundai refuses to admit that the issue may be the engine itself (related to the recall). It took until the 3rd breakdown and a lot of demands to get a loaner vehicle. I don't know if this is the known engine issue, something else or new but don't feel that Hyundai is taking it seriously. If nothing else, the programming that was added to put the car in safe mode and prevent fires is too aggressive and in each case has made the car undrivable in less than 1 mile. I have gotten lucky in all cases that a safe place to stop was nearby but it is not safe to drive in many areas due to lack of safe pull off location
I'm reporting the growing concern of my engine having rod knock or seizing. It has been burning excessive oil since I bought it at 80k miles. I have reached out to hyundai and they have denied me any help as the vehicle is past their 10y/100k mile warranty. Although my vehicle has extended warranty up to 150k miles for engine seize or rod bearing failure through them. There's no warning lamp but the piston slap noise is getting louder, I'm scared this problem might leave my family and I stranded in the middle of the night. Also scared that it can catch on fire due to almost running with no oil. I have to do my oil change every 1200 miles, instead of 3000. corporate hyundai has denied any type of assistance, I went to a dealer to get it checked out and they insist without proof of oil changes there's nothing they can do, i do them myself on all my cars and I'm VERY on top of my maintenance. I have scheduled an appointment 02/07/2024 to try and diagnose the growing issues with the engine itself.
During travel on highway (~60 MPH), the vehicle suddenly lost power and the engine stopped functioning properly. The effect of the problem was that the vehicle began to 'buck' - as if the engine was having significant trouble running continuously. The engine light then illuminated solidly (not blinking). The vehicle slowed from lack of power and I was forced to move to the right lane/break-down lane through high speed highway traffic (NJ). I was able to travel /limp a few miles slowly to the next exit and get off the highway to a gas station. The engine ceased operation upon arrival to the gas station. The vehicle was towed to a mechanic who diagnosed the issue as engine failure. The vehicle was towed to a Hyundai dealership for diagnosis by the manufacturer (Denville, NJ). The diagnosis was 'engine failure'. No conditions existed prior to this event. In the recent past, the spark plugs and ignition coils were replaced. The vehicle had ~140,000 miles but it was used every day and was maintained very well during its life. I am the original owner. No insurance claim has been filed.
The vehicle has twice been disabled while driving due to -??lost communication with hybrid module powertrain control module.-?? This breakdown is a significant safety hazard as the car loses power and coasts to a stop without any warning. The second time was on a 65 mph highway. Neither time has had any warning before the malfunction lights appeared. The first time occurred on 10/7, and the vehicle was towed to the dealership. Nothing was done besides clearing the trouble codes and test driving with the car, which returned at the end of October-?"the second time the breakdown occurred about a month later on 12/3. This second time, I removed the code myself on the roadside so as not to be in more danger, and I am currently awaiting an update from the dealership-??s service department on their next steps after initially being told to just have it towed in again. Losing power without notice is incredibly concerning. I want to report this safety issue and determine my next steps to resolve it, as this has dramatically impacted my trust in the vehicle and its safety.
In May, the engine completely failed as I was driving on the freeway, without cause. It had to be towed to the dealership where luckily the engine was replaced under warranty. Less than 6 months later, the HEV and CEL warning lights came on as I was commuting to work via highway. The car was very low powered, hard to accelerate, and immediately decelerated whenever I started to let off the gas pedal. It struggled to go at or above 60-65 mph. The freeway speed was 70 mph and it was a safety risk for the car to power down. Dublin Hyundai could not replicate the problem, simply recharged the battery and said I was good to go. Less than 1 week later, the exact same thing happened as I started on a road trip. I had to return the car home and get it towed to Stockton Hyundai for diagnosis. This is car is only 6 years old, has been routinely maintained, and just hit 100k miles, for which Hyundai is denying any repair assistance even though there is a lifetime hybrid battery warranty.
Steering wheel has electrical issue and only works if you turn it to the left. Also check engine light comes on for emissions problem and oil burning faster than usual as well as the fuel.
Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07/09/2023 - Driving 65mph and loss power. Multiple Error codes. Slowed to 20mph and made into driveway. HEV Shut off Engine came on as I stopped.
Car is burning an excessive amount of oil. After getting the oil changed I needed to add additional oil. Car is driving sluggish and won't pick up speed. In 2023 the car bucked, check engine light came on and the car failed to drive over 60mph. I took to Firestone to be repaired and they fixed the knock sensor. After a few weeks, the car bucked, check engine light came on and car would not drive over 60, they also informed me the car used too much oil since I drove it last, there was a service bulletin for the oil consumption and to take to Hyundai. Took to dealer for repair, they said engine consumption is fine. After a few days cars started becoming sluggish not picking up speed. I checked the oil - it was empty.
Problem began Dec. 2021. Has occurred on 16 occasions since then. Warning light "Check Hybrid System; Turn off Engine" comes on while driving. The car then shuts off the engine and there is a 100% loss of motive power. Sometimes is associated with very rough braking with the car "knocking'." On 3 occasions there has been partial/near complete loss of braking power. All incidents have occurred while under power, so far all while under 45 mph. No accidents yet. Two near collisions from the rear. Hyundai was notified of the problem Dec. 2021/Jan. 2022. After a month of testing they stated the car needed a new plug-in hybrid battery. One was not available and due to "supply chain issues" is still not available 15 months later. Dealership provided a loaner vehicle Jan to Sept. 2022. They requested their car back and Hyundai initially agreed to cover the cost of a rental car. I rented a car for 6 weeks in Sept.-Oct. 2022 at which point a new case manager informed me that Hyundai would not pay for a rental vehicle any longer (note: they did reimburse me the cost of those 6 weeks rental). Hyundai is well aware of the safety issues involved in driving this vehicle. However, they have chosen to ignore them. Their attorney, in a letter to the Ohio Attorney General's Office, blamed the lack of a plug in hybrid battery on supply chain issues (letter was Nov. 2022, at which time the battery was supposed to be available March 2023) and only stated that my vehicle was "drivable." Another warning message "High System Temperature; Switching to Hybrid Mode" has been occurring for a couple of years periodically. Since October 2022, the malfunction indicator lamp is always on and 99% of the time the "Check Hybrid System!" warning light also comes on after about a minute after starting the vehicle. On 3 other occasions the vehicle has entered into "limp home mode" instead of complete shutdown.
The check engine light started flashing Check hybrid system turn off engine massage appeared The gas pedal doesnt work and the car jumps The problem happened 4 times so far with me The same problem happened about 5 times with my uncle that drives 2016 sonata hybrid
Car completely lost all power train systems while in motion after repair at dealership for HSG. Car was able to be restarted after shifting into park after complete stop. All instructions in user manual for restarting vehicle while in motion were followed but not successful. The vehicle died again pulling into dealership and the tech began diagnosis.
Complete loss of power. Car shut down at freeway speeds. Dealership runs codes and they cannot find out what specifically is causing issue. Issue cannot be replicated as it only happens a few times a year and has existed since shortly after purchase of the car brand new. There is articles all over the internet people having similar experiences. This car is NOT safe. Hyundai does not communicate hybrid system codes through their telematics system so there is no paper trail. The car also clears the codes out after 3 reboots following the check hybrid system codes. Dealer has reported car shut down due to voltage issues-not able to determine the reason since after reboot the car drives normally.
The car lost all acceleration and my check hybrid system light came on. The car would not handle safely to drive. After 3 resets the car finally accelerated as normal. The codes clear themselves before the dealer can check them to give a specific issue. It is not giving the diagnosis for the hybrid issue in the diagnostic log.
Car was bought in march of 2022 and has had major oil problems since. The oil needs to be changed / filled every 2 weeks. Was taken to a proper mechanic shop where it was stated the car is consuming large amounts of oil and it-??s burning leaving the oil level bone dry.mechanic stated the oil most likely was leaving through the tail pipe / exhaust on a blue kinda of smoke.
A D V E R T I S E M E N T S
- Tucson, AZ, USA