This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2017 Sonata has been stalling for no reason. Sone time while moving and sometime while stopped like at a light. I think this is a big safety matter! I have not called a dealer I don't have a lot of money to have it looked at I just lost my job due to this covid19 crap. Not sure what to do. I just know that it is not safe and it frightens me.
Steering- will lose control of steering as the steering wheel will lock up and become to hard to turn. This happeb while in the middle of a turn. Also while driving at 65mph. I had to kill my car and turn it back on. Speed control-will take off or slow down as it wants. Car changes between eco mode or sport mode and I have no knowledge of when it will do it or when it has. Car will jump when in park and foot on brakes.
Just before 50,000 miles car started using 1/2 a quart of oil every 2500-3000 miles. Car now has 116K miles and is up to 2+ quarts every 2 weeks. Have brought it up and questioned service department at reliable Hyundai in springfield mo, and they told me it was normal to use up to a quart every 1000 miles because of the low tension rings they use to get fuel mileage! I have emailed them today, and am waiting a response.
Car gives warning message to "immediately shut off the car to prevent damage ".... this has happened numerous times and Hyundai doesn't seem to have a fix, and doesn't think its a safety issue. This is a safety issue particularly when you are in heavy traffic with no place to move over to shut off the car.
The contact owns a 2017 Hyundai Sonata. The contact stated while driving at approximately 20 mph, the vehicle stalled with the check engine warning light illuminated. The vehicle was not taken to be diagnosed nor repaired. Neither the dealer nor the manufacturer was notified of the failure. The approximate failure mileage was 41,000.
After a tire change the hazard light and tire light came on. I was advised to take it to the shop and see if the sensor needs to be reset. I took it in a shop and the tire light went away but the hazard light remained. After about a week with the hazard light on, I was driving in the morning around 7:30am the car started to brake itself while driving about 30mph on an austin town street. I pulled over due to risk of getting rear ended. I was able to drive about 10 feet before it did it again and I parked. The "check hybrid engine" light then came on. I sat for about 20 min and tried to turn it on and the "check hybrid battery light came on again and this time the car wouldnt turn on. I called a tow truck and had them tow it to happy hybrid in austin tx and was advised it may be my hybrid battery generator as my hybrid battery was at 5%. they could not fix it but it should be covered under warranty and I had to have it towed to the Hyundai dealership in South austin tx on South ih-35. It has been there now for 2 weeks and I am without a vehicle. The dealership stated this may be related to 2 recalls I have on my vehicle but they are not sure. I purchased this car February 2018 and it is now March 2020. Only 2 years.
The contact owns a 2017 Hyundai Sonata. The contact stated that while at a stop light, the brake pedal was depressed, the RPM revved up and the vehicle lunged forward. The cause of the failure was not determined. The local dealer fuccillo Hyundai located at (1910 alvin rd, grand island NY) was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 17,000. The VIN was not available.
While driving on tx 1604 highway doing 70 mph my Sonata jolted and lost acceleration and the engine light came on. I attempted to accelerate by putting my foot all the way down on the gas peddle, but my car did not accelerate. I had to put my emergency lights on and exit the highway to avoid being rear ended by other vehicles that maintained speed. This same scenario has occurred on 5 different occassions. Hyundai dealership(s) have given multiple diagnosis and currently doing oil consumption tests. Two of three oil consumption tests confirm that at 1,000 miles my vehicle uses 2 quarts of oil. I have been fortunate to exit the highway safely and not have an accident. My vehicle is at dealer again and waiting to hear further information on what steps the dealer will take to fix issue and safety concerns. I have all dealership documents as evidence. This issue has been ongoing since Sept 2019 and it is now Feb 2020. I also have written Hyundai corporate and received a claim #, but they stated they could not help me since the vehicle is not with them to check and they trust their highly trained mechanics to resolve my issues.
The contact owns a 2017 Hyundai Sonata. While driving at 5 mph making a turn the vehicle stalled and restarted without warning. There was an abnormal popping sound detected. In addition, while the accelerator pedal was depressed, the vehicle stalled. The contact was able to restart the vehicle. The vehicle was taken to an independent mechanic who stated the spark plugs failed and that an engine fault was detected. The contact called southern states Hyundai of raleigh (2511 wake forest rd, raleigh, nc 27609 (919) 839-7481), and informed of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was contacted but no further assistance was provided. The failure mileage was 82,000.
The contact owns a 2017 Hyundai Sonata. While driving 65 mph, the safety mode indicator illuminated on the instrument panel. Also, while depressing the accelerator pedal, the vehicle failed to exceed 60 mph and the check engine warning indicator illuminated. The vehicle was taken to team Hyundai (located at 22514 three notch rd, lexington park, md 20653, (301) 880-4120) where it was determined that metal shavings were found and the engine needed to be replaced. After four months of the vehicle being serviced at the dealer, the contact was informed that the wiring was changed; however, the engine was not replaced. On November 8, 2019, while driving at an unknown speed, the contact heard an abnormal noise and the safety mode indicator illuminated again. The vehicle was taken back to the dealer where it was determined that due to the oil consumption, the engine needed to be replaced. The dealer stated that the contact needed to drive 1,000 miles and then check the oil consumption. The failure recurred on November 23, 2019. The vehicle was taken back to the dealer, but was not repaired. The manufacturer was notified of the failures. The failure mileage was 55,000.
Vehicle is burning to much oil over 2 quarts every 3000 miles have car serviced at dealer every 3000 miles no smoke no leaks car only has 58000 miles on it.
2017 Hyundai Sonata shut down when I came to a stop light. Started car back up and drove 5miles home. The second time it shut down were the next day, driving my car came to a complete stop and car shut down. I started cat back up drove home.
I bought the car used from a scam dealership. I had no idea that there was an engine recall in January until it turned off and on just one week after leaving the lot. I brought it back to them, obviously, they said it wasn't their problem. I then took it to college park Hyundai to have them update the knock sensor and diagnose the issue. After an extended road test, it was decided that my problem was an isolated incident. Yet I took it to other dealerships, and pretty much everyone says the same. My dash cam has recorded the moments when the car stutters and fails to accelerate before turning back on a couple seconds later. It has happened on curves and I have nearly drove off the highway due to this. It only happens when the car is reaching about 60mph. I live in md but work in va. I'm paying high interest for a crappy lemon car. I even contacted corporate Hyundai, and they just laughed and called me stupid for buying a used car...
Over the past month my car has been in the shop four times due to it malfunctioning while I am driving it - and that is not including when I took it in at the end of August because the trunk merchanism broke and it wouldn't close. The first time happened over labor day weekend when I was on a roadtrip, out of nowhere the car would not accelerate and, like others on the nhsa website have stated, it was very jumpy and wouldn't go past 45 mph. I took it to the dealer where they replaced a safety recall in the wiring system and it worked fine for a few days before it had the same problem again. When I took it to the dealer the second time they told me the engine needed to be replaced because the engine was essentially broken and there were little metal pieces inside. It took a week to replace and then everything was fine for a few days until yesterday. Yesterday the battery light turned on and the repair shop let me know the battery was in good health but low on charge so they charged it and it seemed to be working fine. Then this morning while on the highway all of the emergency service lights (check engine, check brakes, etc.) came on at the same time and the steering wheel locked up and it was undrivable. I by some miracle managed to pull the car over where I had to get the car towed to the dealer where I am awaiting to hear what is wrong. Do not purchase this car. After reading up on it apparently there seems to be issues with the engine and electrical system, that is extremely dangerous. I was lucky enough to not hit anyone but I could have been seriously injured all four times the car malfunctioned. All of these issues have been confirmed by the dealer to have been due to manufactural defects - something that is out of my control and shouldn't happen for a car that is under 26K miles.
Car loses power in situations where you need to accelerate like passing and merging. We just bought this vehicle 8/3/2019. This is bery dangerous. After the car jerks and loses power, then it suddenly comes back full throttle. I was almost hit by another car as iost power while merging into 55mph traffic. The car is now in the shop and we are awaiting a diagnostic. This is very dangerous and if not corrected should cause these cars to be taken out off the road.
After driving an hour or two, when you stop and fill her up with gas, the car engine will not start after it's full and you're ready to get out on the road again. You have to wait like 20 minutes and maybe more, before the car starts again. Meantime, the gas attendant is already annoyed why you can't move your car?
I purchased my 2017 Hyundai Sonata on July 21, 2017 in houston, tx. Early June 2019 I received a letter regarding a recall on the engine, I took it to the local dealership and got the required update. On June 17, 2019 my vehicle became inoperable on the highway due to the recall, which placed it in a safety mode and caused the engine light to blink continuously. I parked my vehicle, contacted Hyundai towing and had it delivered to a dealership. After four days with no call to update me on my vehicle, offer a loaner car or rental, I contacted the 800 number and was told there was nothing Hyundai could do to assist with the inconvenience they have caused. My complaint was sent to case manager, diane C. (714-965-3595). I never received a response from diane. On July 13, 2019, I traveled to Chicago, il, while on the highway going around 70 mph, the car again placed itself in safety mode, pulling it back down to 45 mph and causing the vehicles behind me to brake and swerve in the attempt to not rear end me. I immediately went to the closest Hyundai dealership, rogers Hyundai, 2700 S Michigan ave, Chicago il, 60616. The service manager, tony serpico, was no help to me whatsoever. He was very rude and insincere to my problem. I contacted the towing company again and had my vehicle towed to another dealership. I needed to return home for work so I rented a vehicle at my own expense. Diane finally contacted me after I called and sent 'alerts' to her several times. I explained the whole situation to her and have yet to get a response regarding my vehicle, a rental or my reimbursement. I am very upset at the way Hyundai has treated me throughout this whole ordeal, which is at no fault of my own. Instead of replacing the engine or buying back the vehicle Hyundai continues to put me and my family in danger.
A D V E R T I S E M E N T S
- Johnston, RI, USA