This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The engine light keeps going on and off and I reported to their dealer a couple times during the warranty but when they checked the car the light got off and they asked me to keep driving it until out of warranty and they ask me to pay for fix the same problem
driving on the side of the interstate, the hybrid battery indicator continuously dipped low. Minutes after continuing driving on the interstate around 50 to 60 mph, every light on the dash came on the vehicle stopped accelerating, and the warning light check HEV system shut engine off started flashing. The vehicle would no longer start again after this. the dealership said that the fuse was being oversupplied, which is what caused the system to fail. This exact situation is listed in a recall for 2013 to 2015 Hyundai Sonata hybrids. After reading the recall notice., my vehicle had this failure due to the exact reasons listed in the recall notice. due to the damage that was caused by this fuse that could not hold enough electricity my wiring harness also has to be replaced. This could be a three to $4000 out-of-pocket expense for me that should be covered under this recall, due to its exact nature of similarities. please assist me. I do not have the complete invoice due to the fact that the dealership is withholding that information until the repair is complete However, hyundai motor is also aware of this issue, and I am filing this complaint for this investigation to be moved with urgency
2017 Hyundai Hybrid Sonata lost power while in the middle lane of [XXX]. Following notice appeared: Check Hybrid system. Turn off engine !HEV. We were able to coast over to side of road (car was going 70mph at time of breakdown). Car towed to McDonough Hyundai dealership. Talked to Service Dept. We explained our situation to him (out of town, spending money on a hotel). They performed an engine electric Diag. which stated: Vehicle had multiple codes for low battery voltage. Test battery and got an instant failure. Cleared codes and test drove after new battery replacement. No codes came back. Approximately 1 hr. later in Jackson, GA we were on [XXX], middle lane & engine stalled (70mph & coasted over to side of highway). Received same code: Check Hybrid Battery System, !HEV, turn off engine. Had car towed to Kennesaw, GA. Rented car to drive home & had car towed to Alexandria, KY our home town. After 2 wks. car was put on diagnostic machine. Said they test drove car multiple times. They said could not duplicate the issue. It was suggested the next time we get code on our dashboard to take a picture of it or video. Took car to Kerry Hyundai, Florence. Test driven car 40 miles & have gotten nothing. No codes. Told them it was imperative that your mechanics find the issue. I will not drive the car as it is now. It is unsafe as it stands now. Breaking down 2x in GA. The first time after driving it 6.5 hrs. and the 2nd time after putting brand new battery in & breaking down exactly 1 hr. after driving. We have been without our car since [XXX]. Hyundai advertises a great warranty on their cars, one reason we purchased it. We wanted a SAFE, RELIABLE car since we are both retired and going to travel. We are out of $1,827.08 & afraid to drive car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving the 2017 Hyundai Sonata Plug-In Hybrid, the car will begin to stall, a rapid number of audible beeps will start, the "Check Hybrid System" notification will pop up on the dashboard, and the "Check Engine Light" appears.. The car therefore cannot be driven anymore, and I am forced to pull over to the side. In order to fix the issue temporarily, I need to turn the car off and turn it back on again. Once this is completed, both the "Check Hybrid System" and the "Check Engine Light" disappears and the car can be driven again. An OBD Scanner is unable to find exactly what is going on as the "Check Hybrid System" and the "Check Engine Light" no longer appear. This has happened 4 times now within the span of 3 months. The people at risk are me (the driver), my passengers, and potentially everyone else on the road in my nearby vicinity as the problem occurs. This problem has been confirmed by the dealer in their Hybrid vehicles. This vehicle has not been inspected yet but that is an ongoing process.
On 03/16/2024; while driving on I-90 the vehicle at approx 60-65 miles per hr, suddenly stopped, and had to be towed to Matthews Hyundai of Schenectady.
- Albany, NY, USA
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Problem 1: I made a right turn at a red light. As I turned my power steering light turned on and my steering wheel locked up and I lost control of the vehicle. After stopping and turning off the vehicle, I restarted it. At this point I was able to regain control of the car. A few days later the same thing happened again as I made a right turn from a parking lot into the flow of traffic. One again I stopped the engine and restarted the car, then I regained control of the car. Problem 2 (May be related): My passenger side headlight was replaced a year ago. Recently the light went out again. I took the car in to a mechanic to repair it. It was repaired so I thought. Two days later the light went out again. The mechanic believes their may be an electrical issue. Problem 3 (May be related): My driver side brake light was replaced about a year ago as well. It has now gone out again. I have had my vehicle serviced twice by a Hyundai dealership at least twice since the first incident.
In May, the engine completely failed as I was driving on the freeway, without cause. It had to be towed to the dealership where luckily the engine was replaced under warranty. Less than 6 months later, the HEV and CEL warning lights came on as I was commuting to work via highway. The car was very low powered, hard to accelerate, and immediately decelerated whenever I started to let off the gas pedal. It struggled to go at or above 60-65 mph. The freeway speed was 70 mph and it was a safety risk for the car to power down. Dublin Hyundai could not replicate the problem, simply recharged the battery and said I was good to go. Less than 1 week later, the exact same thing happened as I started on a road trip. I had to return the car home and get it towed to Stockton Hyundai for diagnosis. This is car is only 6 years old, has been routinely maintained, and just hit 100k miles, for which Hyundai is denying any repair assistance even though there is a lifetime hybrid battery warranty.
HEV lights came on stalled car and stated to turn engine off, barely made to a parking lot. Car was towed, in shop Dec 29, 2022 to Jan 10, 2023. knock sensor replaced, rusty spark plugs slots cleaned out, no communication with power train, case #20817405 June 16, case# 21597503 part A: Hev lights again chugging and stalling. Car towed in shop 22 days, returned 7-5-22.actuator 2nd time failure, knock sensor issue, clogged, emissions were cleaned: part b: Aug 14, to Oct 4 2023HEV system lights again, car stalled and died then towed : combustion cleaning 2nd time, spark plug corrosion replaced 2 time issue, 4 injectors replaced, recommend replace manifold (which I cannot pay for) dealer tech test drove 2 days and put 211 miles on car, more than we do in normal week driving to work and shopping In shop this time 52 days. This car has been taken in for all recall campaigns. Work done at same dealership every time. Is a sonata Hybrid SE I am attaching two files if you need more Please let me know. Your date entry below does not allow for each of the 3 times in shop total roughly 85 days four months Would like Hyundai to buy car back as no trade in value now and I cannot afford more rental fees and repairs and the balance due of $495.75 from 1st rental. Car just entering 6 year when first issue started.
Engine Shut Off Without Warning problem of the 2017 Hyundai Sonata Hybrid While driving the car on the freeway, it will jerk forward and then shortly after lose power. I pull over (luckily haven't been killed yet) on the side of the freeway. I've taken my car to a Hyundai dealership third times. All Three time I was stranded on a busy california highway. I have looked into this warning over a year and no one seems to know the problem. This should be a recall and all Hyundai dealers should be made aware of what this warning is. We as Hyundai owners need answers and help.
1) I purchased 2017 Hyundai Sonata Hybrid new. Now for 2nd time, trunk latch won't open trunk. 1st time i paid for a new park on the trunk. Now again, trunk won't open. Dealer states they have to replace rear bumper antenna. 2) Airbag light came on on the dash, and remains on when I start car. Dealer stated it is the driver seatbelt light. I Never had an accident with this vehicle and air bag(s) have never inflated. Dealer stated they will have to replace driver airbag which will cost me $1,436.35. I don't know why I have to pay for a new driver airbag when I bought the car new and never had an accident with the car.
The hybrid system failure. Chrck engine light is flashing. Abs system failure. Battery failure. Car can't go over 45mph, lost a job because of the issues. I'm afraid the car is going to blow up or catch fire. I'm afraid to drive it. The acceleration is barely there. It's like the car doesn't even wanna go. It sucks through gas like no other.
I first experienced HEV hybrid system issue back in 2022. I took my sonata to the dealership which they had over a month to try to fix the problem which they did for the time. Now a year later I-??m back with the same issues and the dealer basically saying they can-??t see my car for a month then don-??t know how long it-??s going to take to fix the issues if the even. Nobody can really tell me what-??s wrong with my car. This the second time it-??s been a safety hazard while driving on the interstate and the system malfunctions causing a hazard to me and drivers around me because the vehicle has basically cuts off rapidly slowing the vehicle down
Driving the car on the freeway, the battery light came on, and after that few other warning lights came on and I pulled over by then the car stopped and didn't turn on. It was scary since I was on the freeway. No other warning prior to that and the car was very well maintained even during the last recommended service everything was checked and no recommendation was made regarding the alternator. It was the alternator that caused the problem according to the dealer diagnosis.
This issue has happened twice in one month on my Hyundai sonata hybrid that I-??ve had for less than 3 years. It is a 2017 model. While driving on the interstate, the car will stop accelerating and all warning lights will come on along with -??Check hybrid engine. Turn off engine-??. The dealership has yet to find out the problem and cannot tell me what the issue is both times I-??ve brought it in (it-??s had ti be towed both times). I cannot afford to keep paying for repairs on an almost new car along with the safety concerns of driving it. I am attaching pictures of both times it happened- noting that it is the same warning each time. It looks like multiple owners are having this issue and none has yet to be resolved.
I have a 2017 Hyundai Sonata that has had 3 recalls. I purchased the car in 2019 and all three recalls have been issued after 2019. Since I-??ve had the car I-??ve never taken it to Hyundai to get the recalls taken care of. Until recently I took my car to get the recalls fixed and they told me they had already been taken care of. The gave me the dealers contact information and I-??ve never taken my vehicle to them they claim to have serviced my car at 122000 miles and I only have 94000 miles in my car. I believe they used my vin number to summit they fixed the recalls when my vehicle was never at their dealer. I contacted Hyundai and have not received any call back. The recalls for my vehicle are very serious recalls that I need to get fixed. One of them is the malfunctioning of the trunk latch my trunk does not open or close right now. I have a 6 month old baby and I need to put her stroller in trunk and I-??m unable to do so. Also my car vandalized twice they tried to steal it. I need the security update. I just don-??t know who I need to contact to help me get this resolved.
National Highway Traffic Safety Administration 1200 New Jersey Avenue, SE Washington, DC 20590 Subject: Anti-Theft Upgrade Request and Complaint Dear Sir/Madam, I am writing this letter as an Autochthon American woman exercising my rights to conduct commerce and practice freedom of religion, seeking assistance and resolution for a distressing incident related to the theft of my conveyance. I believe that the faulty design system of my Hyundai, which was advertised as reliable, contributed to the unfortunate incident of theft. On [date of theft], my vehicle, a [make, model, year, color, license plate number], was stolen, and it has had a severe impact on my ability to conduct commerce, generate income, and practice my religious rights freely. The theft has left me under duress, causing immense stress and a crippling financial situation. The advertised reliability of Hyundai vehicles has proven to be far from the truth in my case, as well as the experience of many others. I am seeking assistance and action from the National Highway Traffic Safety Administration to address this issue and improve the anti-theft measures in Hyundai vehicles. My inability to utilize my vehicle has significantly hindered my daily life, preventing me from engaging in productive work and fulfilling my religious obligations. I implore the National Highway Traffic Safety Administration to thoroughly investigate this matter and take necessary measures to enhance the security and anti-theft features in Hyundai vehicles. I kindly request the following actions: 1. An investigation into the reported faulty design system contributing to the theft of my vehicle and its impact on others. 2. A prompt recall and implementation of an effective anti-theft upgrade for all affected Hyundai models to prevent similar incidents in the future. 3. Adequate compensation or support to help alleviate the financial burden caused by the theft and its consequences. I am aware of the National Highway Traffic Safety Adm
Multiple Error codes popped up on Multiple occasions. Lost power and last code was "Check Hybrid System Shut off Engine" HEV System Error. Battery, Engine, Collison, and Maintenance Error Lights showing on Dashboard. 06/ 22 - Dealership inspected and worked on Safety Recalls only. Nothing else was found. 10/22 - Fix Finder report showed Error code P0455. Vehicles reset itself somehow over the weekend. No issues on Monday morning. 11/22 - Lost all power. Towed to Dealership. They reset codes P0455 and P0456. Test passed w/ no further issues. 07/09/2023 - Driving 65mph and loss power. Multiple Error codes. Slowed to 20mph and made into driveway. HEV Shut off Engine came on as I stopped.
A D V E R T I S E M E N T S
- Anaheim, CA, USA