This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After 1.5 years and 15,000 miles, the latch of the trunk door went broken and the trunk cannot be opened in any way. I took it to the dealer to replace the trunk last. I was told this is a common issue on these vehicles due to the fact that Hyundai uses plastic instead of metal latch.
I have a 2017 Sonata with 93000 miles, the paint on the roof, directly above the windshield has started to peel off all the way to bare metal. At first it was about one inch chips that were peeling away. Recently after a hard rain a large chunk of paint came off. I have seen other Sonatas with the same problem. All of the cars that I've seen with this problem are white in color.
On November 23, 2019 I started my car and proceeded to back out of my drive way. My power steering locked, the light came on along with my traction control light. I had to force my steering wheel to turn my car back into my driveway to get it off the roadway. I turned my car off, and back on and lights disappeared and I had control again. A few weeks later, driving down the road my steering got tight and fought my car to get it home. I got it towed to the dealership. They told me the whole power steering column had to be replaced. There was also a recall on a clicking noise I had been hearing for a few months in the steering column. They refused to think it was there problem. Today January 2, 2020 I was driving on a straight road, going 55 miles per hour. Traction control light came on and power steering. I lost control of steering my car. I had just enough time to get my car off the road to avoid getting hit. I turned the car off, and the lights seized. This car is very unsafe to drive and Hyundai is doing nothing to fix the problem other than giving expensive bills to fix. The car is not even 3 years old, there should not be this many problems already. Also paint is randomly peeling on the roof and hood of my car.
Trunk will not open, with dash button, trunk button, or key. Stationay with $173 perishible groceries inside, will be oderious by the time it gets to a shop. Parked in garage.
What a horrible experience, at about 6:45am esatern time on 07/25/2019, while driving on the highway the car trunk flipped open without any warning signs or any signs of defect and I immediately pulled over by emergency side and tried to close it back, after all failed attempts to close the trunk, with trunk wild open, I had to drive straight down to the Hyundai dealership were the car was purchased (rick case Hyundai duluth 3190 satellite blvd, duluth ga 30096) and to my utmost surprise, after explaining the incident to the service manager, I was told that the warranty does not cover such mechanical defect and they charged me $233 just to fix the latch, I tried to contact Hyundai customer care and they did not offer any solutions at all, what a very poor customer experience. This is the 3rd time I have to deal with this problem of trunk latch problems and no one seems to care or help out.. really disappointed with Hyundai. My contact phone number: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Lawrenceville, CT, USA
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While driving on interstate 70 in Ohio my sharkfin blew off. I was going around 75 mph. No vehicle was in front of me. I heard a very loud noise which lasted a few seconds. Within 10 miles I stopped my car a service station and discovered my plastic shark fin cover had blown off. Nothing hit the car. No blood, no scratches. When I reported it to the dealership they said I must have taken it through a car wash. I have had 3 Sonatas and have never taken one through a car wash. When I first got to the dealership the receptionist at the service dept. Said they had been having problems with that part, but the service manager tried denying it. I have been talking to other Sonata owners and some have experience a similar problem.when I reported it to Hyundai they failed to take action. The photos will show that the very small screws in the electrical component that attach to the plastic shark fin cover have very little penetration into the shark fin cover. Incident happened on May 9, 2019, reported it on May 10. I ended up paying $353.03 for the part and installation. I am suggesting that the wind at 75 mph lifted the plastic cover because it sounded like a ripping sound like one screw at a time. Not only did it cause me to take my eyes of the road, but the part flying back could have posed a serious safety to another driver driving behind me. And like I mentioned this has happened to other owners. I believe it is a design failure.
While driving to work on 2.8.2019, my sunroof violently exploded. I was on interstate 10 in phoenix, AZ at approximately 5:40 am. No vehicles were in front or beside me. The exterior temperature was below 40 degrees, the heater was on in the car. While driving at approximately 67 miles per hour, down a straight stretch of the highway, I heard a loud bang. The car did not swerve. Inside the car I could now hear more road noise. I opened the sunroof shade enough to slip my fingers through and felt cold air and broken glass.
A D V E R T I S E M E N T S
- Savannah, GA, USA