I was headed to pick up the kids to take them to practice, but when they went to open the trunk to put their sports gear in it, it was "stuck". It had worked the previous night so I was very confused. After several tries, we finally got it to open and shut. We then went to the park to kill time and I went to open the trunk again, it wouldn't open. We tried everything, and after 30 minutes, it decided to open. However, it then would not shut. We couldn't leave the park with it open so had to have help come and strap it closed. The kids missed their practices and I was alone in a parking lot with two kids until help could arrive.

- Mount Airy, MD, USA

Trunk latch will not release by using electronic release button on drivers side interior compartment, manual release button located on trunk, nor manually using key on trunk key slot.

- Calvert, TX, USA

The contact owns a 2017 Hyundai Sonata. The contact stated that the trunk failed to open with the key fob or while depressing the trunk release button inside the vehicle. The dealer was notified of the failure and advised the contact to take the vehicle to their location to be repaired under warranty. The vehicle was taken to the dealer who advised the contact that she would be responsible for the cost of the diagnostic test and the repair because the vehicle was out of warranty. The contact received a recall for NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages). The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The approximate failure mileage was 61,000.

- Neptune Beach, FL, USA

My trunk latch malfunctioned and my trunk will no longer close. I brought my vehicle to the Hyundai dealership and they advised me the latch has indeed failed there was nothing they could do to fix it, as the recall is still marked "incomplete" and they have no parts to fix the trunk latch. I am unable to drive my car with the trunk open, as it makes me unable to see out of the back window.

- Herndon, VA, USA

The contact owns a 2017 Hyundai Sonata. The contact was made aware of NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages) associated with the VIN after an emissions test. The contact stated that while the vehicle was parked, the trunk latch would not latch properly to securely close the trunk. The contact's son repaired the trunk latch. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 5,000.

- League City, TX, USA

The contact owns a 2017 Hyundai Sonata. The contact received a recall notification for NHTSA Campaign number: 21V619000 (Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Plano, TX, USA

Trunk latch failed. Trunk would not open, even when used emergency trunk release. Eventually, latch broke and trunk would not close. Two potential safety issues: 1. Emergency trunk release would not work, negating ability for someone trapped in trunk to open it; 2. Exhaust fumes entering cabin through open trunk.

- Orange, TX, USA

The trunk will not open by any means, the button inside, the key fob, the mechanical key, the smart trunk open feature. Mine is the Hybrid and does not have fold down back seats. So there is no way to open it from inside or outside only via the inside of the trunk. It just has 28,045 miles. I called the dealer Bob King Hyundai and they did not know if it is under warranty and it will cost $130 just to look at it?

- Winston-Salem, NC, USA

The trunk will not open by any means and the emergency release does not work. If anyone gets in the trunk, they cannot get out especially with the Hybrids which do not have fold down back seats Federal mandate states the trunk must have an operational emergency release, but with the trunk latch issue, the emergency release does NOT work

- Corona, CA, USA