This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle is unable to start for about 30 minutes after driving for 60 minutes in any weather condition from very cold to hot. "check hev system" warning comes on when this happens and will not start. Happens after a quick stop while highway driving
Vehicle begins to sputter while driving, resulting in engine shutting down. Check engine light turns on. Has happened multiple times while driving on both residential streets and highways. Was told by dealer it was spark plug issue, so had all spark plugs replaced, but problem is continuing less than 1 year later.
The check engine light came on with slight hesitation and reduced power during acceleration. Car was on highway with in ten minutes from home from my research indicate this care issue could be caused from Hyundai Sonata software issue.
The anchor that holds the sunroof deflector in place separated where it was bonded and gets in the way when the sunroof tries to close. The deflector partially detached in the front, and interferes with the glass of the sunroof when closing. This happened while driving down the highway. I had to pull over to the side of the road and stand outside the vehicle while another person closed the sunroof. We needed two people to get the sunroof closed.
- Vermilion, OH, USA
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Head on collision with a deer, going 70mph on highway 49. No air bags released. After taking car to dealership, from receiving a letter of recall in the mail. Motor would shut down when reaching 65 mph, before taking car to dealership for recal. Car was in motion on the highway.
Car was in motion at about 75mph on the highway when it jerked really hard then lost all power, making it a very unsafe situation for not only my family but also other drivers. The lights on the dashboard went all crazy and it hasn't started since that happened, car was towed to a dealership where they are stating it's a recall on the ECM.
Engine is making weird rattling sound on acceleration and burning oil too much. Prior to 3000 miles oil change, checked dip stick and indicated no oil. Low oil on dashboard did not came on. Believed that the engine consumption is out of limit. Rough idle and acceleration hesitation was notice.
My car was broken into on 3/3/2019, not only did my alarm not go off when the window was smashed when I set my alarm on the car and opened the door from the inside the car did not go off. The police officer stated that this is a hazard especially on a newer model vehicle. The police officer even tested out the alarm while they were here and it did not go off. I dont understand and I would like for this issue to be fix.
I was driving on the highway and heard a gunshot sound then glass started falling. My sunroof exploded. Hyundai is trying all they could to not cover the issue
On October 26th my husband was driving myself and our 2 children when all of a sudden we went from going 45 miles an hour to stopping and then even after the gas pedal was pushed all the way to the floor we we were going approx 5 miles am hour. Our engine light came on and aftet approx 5 to 10 min we found a place to pull over as there were no pulloffs readily available. Aftet we pulled off the road we shut the car off for a few minutes and restarted the car and were able to make it home. The engine ligjt was still on but power and speed were restored. We called our Hyundai dealer on fri morning and they said to bring it down on Monday. The car sat all weekend and was not driven due ro fear of it happening again. I did however start the car on Friday and engine light was still on. We brought the car down mon at 9am. The engine light was now off but the Hyundai mechanic said even if the light was off a code would still be in the system. We received a call around 3pm saying they could not find anything wrong but even they did not under why no code at all showed up. They are keeping the car until Friday to keep starying and driving it to see if something happens. Mu husband did report the issue to Hyundai and they said they will investigate. If this were to happen again with someone driving behind us it could be a very serious accident. Very nervous and scared something can happen especially driving my yound children around.
While I was entering the freeway trying to merge in the traffic using left signal and depending on my car lane change assistance that failed to detect the car on my left blind zone, forced me to turn away from the car to the right side caused body damage to my car passenger side due to the street guard rails. The lane change assistance failed to detect cars many times, I will take the car to the dealer.
Sunroof recall. I gave had a total of three issues with the sunroof of my vehicle. While driving this last time on the highway the wind net popped up and my entire sunroof flew off of my car. The first time the wind net flew up (Feb 2017), second time the wind net blew up again (May 2017) and finally 4th of July weekend the wind net blew up and took the entire sunroof with it all while driving. My car just turned 1 yr old on May 2017.
My 2016 Hyundai Sonata misfire sometimes at starting. Here is a little description. Today June 28 2016 I started my vehicle and noticed it was running a little harder making an unusual sound as I engaged the reverse the vehicle started rolling back slowly and checking like it was going to stall and stop. It all sounds like the vehicle has misfired and is running rough. I immediately stopped the engine and started one more time and this time the vehicle started immediately. This same issue has happened about a month ago as I was living the library.
Dual air conditioning does not operate correctly. Dealers explanation is that is was designed that way and since "it is operating as designed", there is nothing they can do. I filed a formal complaint with Hyundai and have asked them to verify that this "design" will not create a fire or electrical shortage. Hyundai Consumer Affairs case#: 10086770 (3/24/17). After several unsatisfactory conversations, I was given a supervisor named ally. Ally was polite and assured me he wanted to get some resolution. He called back once to assure me he was still checking into it. On April 21, 2017, I received a call from a female who identified herself as ally from Hyundai. I said that was strange, I have been talking to a male named ally. She said, "I told them this wasn't going to work." I asked her to have the real ally call me on April 24. I never heard back so I followed up Tuesday with an email, but still have heard nothing. I just want some verification that there is no way this design flaw will cause a fire or any other problem. I want to know how long the warranty will stay in place since I have reported this problem.
While the vehicle is in motion and when I hit the brake. A click noise is always coming when we hit the brake till the end. Always happening observing from past 2 months. The other problem is when we hit the brake and and hold the shift knob it is making tick tick noise. Always happens when I showed to the mechanic they are saying it is normal because they have to do it for free of charge. Hyundai gives warranty but the dealers neglect to do. I am getting a mileage of average 10 miles if I even maintain a speed of 45-50 mph. If I put 14 gallons of gas I get hardly 225 miles and I have no problems with the car and I change the oil before the service interval.
Safety issue: On Sunday, Dec 4, 2016 at 4:45pm while driving on expressway in Chicago, Illinois, I -55 South, near kedzie, our 5yr old child, who was in the backseat on passenger side, in her car booster seat reported that the car seat was around her neck. She was in the rear with another child. I, [xxx], unbuckled my seat beat and turned around to find that the car seat was tightened around her neck completely unable to loosen with little room for her to breath. I placed my two fingers, B/T her neck and seatbelt. My husband, pulled to the side of the road. He placed his two fingers between her neck and seat belt. Anytime we touched the seat belt it retracted tighter, we had to instruct my daughter to not moved and continued to secure her airway and did not touch the seatbelt. I called 911 and immediately began to flag people on the expressway down to help. We asked if he had scissors or knife to cut the seat belt off. The passerby/motorist in a white Ford pick-up, had a sporting knife and on first try could not cut the seatbelt off. On the second try he was able to cut the seat belt off. The seat belt was found to be unbuckled. My daughter said she did not unbuckle the seat belt and didn't know it was doing that. She stated her dress was underneath the bottom of seatbelt. The seat belt was found to be around her neck in the fashion of the cancer ribbon sign. Car was new with 4500 miles on it. Car taken back to Hyundai dealership, Monday, Dec 5. 2016, filed complaint with Hyundai safety team at 714-965-3316 with rep. [xxx]. [xxx]. at later date said safety team found nothing and seat work properly. On Friday, Dec. 16th called maintenance at dealership who said Hyundai safety engineer had not seen the car and were waiting to hear back. No work or engineer inspection has been done on car per [xxx] in maintenance up to 12/16/16. Case #[xxx]. information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
TPMS indicators continue to say there is an issue and the tire and tire pressure but the car shows the correct tire pressure and there is no damage to the tires.
A D V E R T I S E M E N T S
- Cary, NC, USA