This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
7 speed dual clutch transmission. Car shakes loses power and stalls causing hugh issues and unsafe driving conditions. Hyundai does nothing for the repair had my car at the dealer 5 times already with 20,000 miles on it. Car is unsafe and no one is doing anything about it but taking my money. I lose power from a stop in traffic on the highway or stop signs. The hesitation is so bad my whole car shakes. I am not the only one with this issue I found thousands of others online & a current lawsuit in California. These models need to be recalled asap its unfair we have to pay for a car that is about undrivable.
The car is two years old, at less than 10,600 miles the battery has to be replaced, which did not follow under any manufacturer warranty (replacing cost me $195 at 25% discount). The car trim is a limited, Sonata, however a mouse was able to brake into the engine and ate the wire hardness, ( which also I had to paid to be fixed) my concern is that there are many safety plastic protector for wire, and they may cause fire if not detected on time. The major problem I had experience with the car is that, within this two year that I driven it, the engine shut down while I was in the vehicle stationary standing at a red light no once, not twice but a thee times, the last time my family was in the car, including my granddaughter. I am really afraid to drive the car on the highways, at this point I don't know what to do, I called the main depot of Hyundai, I told the problem they set up another appointment with me this coming Friday. Do I have to wait the vehicle's engine to stop again to file for a lemon law. Please I need advice before this turns ugly and may cause serious damage for passenger or passerby if the engine fail at the wrong time. Last time (after the engine stops for the second time) Hyundai tried to fixed the problem by updating the software. But it seems that this solution did not work. Because the engine stops for a third time.
HELLO, UNINTENDED ACCELERATION: MY 2015 HYUNDAI SONATA SUPERNATURALLY FLEW FORWARD WIDE OPEN AND CRASHED INTO MY HOUSE. 3 OR 4 AIRBAGS WENT OFF AND WHOLE FRONT END BAD. MY WIFE AND I WERE INSIDE WITH SEAT BELTS ON. WE HAD JUST DRIVEN BACK AND PULLED IN THE DRIVEWAY. I PUT IN PARK. THEN I DECIDED TO PULL UP A COUPLE FEET. PUT FOOT ON BRAKE PUT IN D AND- WHAM!!- LIKE A MISSILE IT WAS SCREAMING WIDE OPEN JUMPING FORWARD. (MY FOOT WAS ON BRAKE-NOT ON GAS-I SAW IT AFTER I GOT SENSE ENOUGH TO TURN OFF KEY).ANYWAY, IN 1 SECOND WE WERE INTO THE DECK, TIRES SPINNING AND SMOKING AND ENGINE SCREAMING. SMOKE IN THE CAR, I THOUGHT IT WAS ON FIRE. I GET SENSE ENOUGH TO TURN THE IGNITION OFF. MY WIFE COULD NOT GET OUT AS PASSENGER SIDE DOOR BENT. FINALLY, SHE SQUEEZED OUT WHEN I PULLED ON IT. WE HAVE BRUISES AND MY BACK AND MY WIFE'S BACK ARE OUT. I HAVE LOOKED ONLINE AND HYUNDAI HAS BEEN HAVING A LOT OF CARS WITH THIS. I HAVE TURNED INTO INSURANCE BUT THE ADJUSTER HAS NOT COME YET. I AM OUT 500 DELECTABLE. PLUS WHEN A CAR IS WRECKED IT IS WORTH LESS. AND I AM AFRAID TO GET BACK IN THIS CAR!!! WHAT IF WE WERE BEHIND A TRACTOR TRAILER WE WOULD BE DECAPITATED. I HAVE NO MONEY TO PAY YOU BUT MY INSURANCE IS GOOD AND PAID. HAVE YOU SEEN THIS BEFORE? CALL[XXX]. [XXX]. WRITE ESTIMATE. 500 DEDUCT. CALL BACK IF WE GO TO DR. TO GET SOMETHING ELSE WRITTEN UP FOR DR. CALL BACK IF WE NEED RENTAL. INSURANCE IS ENCOMPASS. AGENT: ATKINSON INSURANCE AGENCY. [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
The air intake hose melted from the heat of the turbo. The symptom of this is a whoosing sound and degraded acceleration. You cannot drive the car with this issue as it can suck in a foreign object into the turbo vanes and bend them, causing permanent damage that may not be covered under warranty. You could imagine what a simple pebble would do at the rpms that the turbo spins at. My Hyundai Sonata only has 14,740 miles on it.
I purchased new '15 Sonata, my 8th one, but I have not nothing but problems with it. This dealership did all maintenance & repairs & had car a total of 7 times for the same complaint of the car 'bucking, ' like it is hard to shift into the next gear.I was told it was a computer part & it had been replaced, yet the problem continued, other times I was told there nothing could be detected as wrong. My 7th trip, the dealership kept it for 6-7 weeks when they determined the transmission clutch was defective, then they 'lost' the new transmission, before finally fixed it. I drive 100 miles daily to & from work am fearful that something would be wrong. I was almost rear ended by a far away 18 wheeler when the car would not forward. I reported all of this to the dealership. I requested to speak with general manager at least 3 times & was always told he was out, the last time I saw him leave after saying he was not there. So, after the transmission was 'fixed' in February. I called corporate & was told this is the way this vehicle drives as it has a semi-automatic transmission. I am driving a rental with same engine & does not behave like my mine. Within a few days, the car began stalling when trying to excel and the 'check engine light' came on. On the interstate, we slowed down and again it would not go forward. I brought it to another dealership & it has been in the shop for two weeks (March 25th) & they cannot figure out the problem. Corporate offered me $500 in 'free' service due to it the problems. I do not think that is compensation. Corp has agreed to buy car back approx. 2-3 wks ago due to continued problems. I was told the entire process would take 6-8 weeks. I have emailed/called since it is in the shop to expedite the process without response.
I read an article on a website stating that a class action suit was filed against Hyundai related to its blue link system. The article stated that if you allow your blue subscription to be expired for more than one year, Hyundai would possibly permanently deactivate your blue link system. My subscription had expired, so I contacted Hyundai and reactivated my subscription for one year for $99. I was concerned that if the blue link system was permanently deactivated in my car, the resale value of my car would go down. I was not aware of this issue until I read the article last evening.
Original tire on new car plugged before purchase by unknown party. Discovered today when car was taken to dealer because low tire pressure indicator continued to come on even after air was added to tire. Only time car has been out of our control was during service at selling dealer.
When the vehicle is parked and you go to start the car the gearshift is stuck in the park position almost like it's locked there. You have to pump the brake pedal if that doesn't work you need to put the emergency parking brake on then take it off then pump the break the it unlockseems out of the park position this has just start on my Sonata I have an appointment with the auto shop on Wednesday 11/30 the earliest they could see me I wanted to know if they were other Sonata owners with this same problem of if there is a recall. Thank you for you time and I'll be waiting for your response [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The car has issues with the transmission shifting erratically. There is a very loud chattering coming from the engine. It is getting progressively worse. The panoramic sunroof is constantly creaking whenever driving on uneven pavement. The car has been in the shop for check engine issues since it was three months old all related to the intake manifold and vcm. And the vehicle stalls randomly and does not set off and check engine lights. Dealerships keep saying no issue found. Rotors have warped.
When I bought this car the dealer ship fail to disclose how the blue link remote worked. I paid for the first year $99 and it expire on 7/29.2016 they do not renew it because I have to buy other extra package that I do not need costing me an extra $99 in total it will be $198. I just need the remote control service that is $99 I feel cheat by Hyundai and all my friends with Hyundai vehicles feel the same.
On three different occasions the dash flashed "check TPMS" meaning check air in the tires. On all 3 occasions the car would not go into gear.the next occasion the check TPMS came on so I put air in the tires and drove around the corner to reset the tire pressure monitor (computer). Upon coming around the corner to park the car the check TPMS warning came on again the car powered down and I coasted to park. The next morning I called the dealership to have the car checked I was told from jared that the technician did a software update and that " he thinks, maybe, might have fixed the problem. At this point I did not pick up the car because they could not guarantee the car had been fixed and that it will not die while driving around Hyundai service department said they were not sure because they could not duplicate the problem I had with the car. I left the car there contacted hyndai corporate where they opened a case #9327831.. they in turn had a fast team working on my car and they are not sure if the car is fixed or not because they could not duplicate the same problem. The have had my car for a month now still have not been able to find out what the problem is. I was told it does not fall under lemon law unless the car does the same thing again. But I do not know if the car is fixed 100% it only has 12,513 miles on it. Car would not go into drive the gear shift would not move to where I could drive the car.
While traveling on I-65 I accidentally engaged the drivers rear window switch and the window rolled down about half way. All of a sudden a loud whomp, whomp, noise started and the whole car shook and the steering wheel started to vibrate excessively. I really thought the car was about to come apart at 65 mph. It took only a few seconds to realize what had happened, upon rolling the window up stability returned instantly. To test if what had happened was real I purposely let down the rear passenger side window down and the extremely loud noise and instability immediately returned and just as quickly disappeared when I let up the rear window. The A/C was on, whether or not that effected the problem, I don't know. The whole episode scarred me and my wife so bad we are now looking for another car. I am not exaggerating this incident. The whole rear end of the car seemed as if it was being hit from each side independently causing the rear end to shift about a foot from left to right. I will not be keeping this car.
On May 30, 2016 at around 9 pm I stopped my 2015 Hyundai Sonata at a traffic light and without warning the engine died. I was almost rear ended when the light changed to green. No warning lights came on until the engine died. After about two minutes I was able to restart the car. I turned left at the intersection where my car had stalled and in the middle of the intersection the engine died again. I thought I was going to die. Exited the car and waved traffic by. Two more minutes and the engine started again and I was able to drive the three remaining blocks to my home. I had the car towed to ourisman Hyundai where I bought it. They have had it ever since. Today, June 6, ourisman called and said they could not duplicate the problem and I should return the loaner car and pick up my Sonata. I will not pick up a Sonata that dies in the middle of driving. I would like to live. I called Hyundai America and reported the issue and they open D a case file. I have left messages with the GM at ourisman and he has not returned my calls. Oh, I forgot to mention that when I bought the car (it was a year old) I told the salesman that I did not want a hertz, avis or any other rental car. He assured me it was not purchased from a car rental company. After over 5 hours at the dealership, I was told it had been from a rental company. I was worn out and thought it still had four years left on the warranty. I feel like a fool. I have asked Hyundai America to buy my car back.
My dashboard monitor says repair on off and then I see a wrench. This signal/warning stays on whether I am stationary or in motion. What does this mean?
I was parking my 2015 Hyundai Sonata turbo sport in a strip mall parking lot. I pulled into the space and, before getting in all the way, the car suddenly accelerated to a high speed, jumped the concrete curb and slammed into a concrete wall. The air bag did not deploy and my chest hit the steering wheel and my head whipped back so I now have headaches, neck and back pain.the front bumper was damaged with marks from the concrete and though it remained on the car, it was dislodged. There was also some damage around the front headlights and the rubber part of the undercarriage.
I was admitted into the hospital, where I had surgery and was told I had a hemorrhagic stroke. October 2015, I had 2 more strokes and surgeries. I never had a history of strokes, and was wondering could this be a part of an environmental issue with the chemical exposure from the new vehicle? any useful information would be greatly appreciate.
On 3 separate occassons the vehicle was on a major street when it just died.the first time was comng out of a stop at a red light, the second just when I was driving and the third time whle I was deaccelarating. Miraculalously I was able to use the last bit of momentum and pull over. The car started up again each tme. The dealer had no suggestions the first 2 times except for possble computer misfire.they released the car staitng it should be fine and they could not replcate the event.after starting a case with Hyundai they decided to replace the ignition coils and then the fuel pump. After much questioningand little cooperaion from Hyundai or the dealer, I was told that 1500 people reprted the same life threatenening event onn thier car. Not enough for a recall!!!someone is going to get killed. Neither the dealer or Hyundai thinks this is an issue.case number 8479377.I have never received a call from the case engineer from Hyundai explaining any repairs as promised. Hyundai is unresponsive. The service manager is mike dsantis md isalnd Hyundai centeeach NY631 580 0800
I am writing in regards to my new 2015 Hyundai Sonata eco that I purchased in May 2015 from mccarthy Hyundai automotive in olathe, Kansas. Shortly after bringing it home, I noticed that each time the car was started on a cold start, it would hesitate and pause upon acceleration when I would take off. After the car warmed up, it was much better but still would pause and hesitate sometimes when I was needing to accelerate quickly. I took the car 4 separate times to mccarthy Hyundai service dept. In olathe. Each time, they would only say that the car is 'operating as designed' and that this is one of the characteristics of the new eco's since they have the dual clutch transmission. We drove 4 other eco's and experienced the same problem. However, they did admit that it seemed abnormal and possibly a patch/update will come out in the future to correct the problem. Unfortunately, this could take many years or not at all. There is no way of knowing. One of the times that the car was at their service center, they did find a faulty fuel pump and replaced it. This alone did not take care of the issue that I am experiencing with the car. My main concern at this point is the safety issue. I do not know when the car will or won't hesitate and pause upon acceleration. I live in a metropolitan area and drive in a lot of traffic. There are many times that I need to be able to merge into traffic and many other reasons when I must depend on my car accelerating like a normal car does. It does not. If there is any way that you can help or look into this issue with the 2015 Hyundai Sonata eco's, I would greatly appreciate it. It could save lives.
I bought this new car a few months ago. At 1089 miles engine overheated while in traffic. I manage to stop safely and I called roadside to tow the car to service. Second day they told me that they need to replace the engine according to Hyundai tech line. This for me was a red flag that something is really wrong with that car. They found coolant inside the engine and this was their diagnosis, jsut like this. The replaced the engine with a remanufactured one and few weeks later I ended up in service again for coolant leaks. They replaced 2 big houses. Not long after this I ended up again in service cause coolant level is low on the overfill compartment. They said is nothing wrong and all the tests are good. So I took the car and a couple of weeks later the same. They told me the same story. Well the car overheated again and again and again till everything started to smell like something melted and some kind of smoke came out from inside the engine when you open the oil cap. The car has been in service for more than 3 weeks with no resolution so far. I reported coolant issues from the beginning but Hyundai refuse to listed and kept saying is nothing wrong. I consider this S huge issues and can cause the car to get on fire or engine to explode. I hope to get this done under lemon law but Hyundai is stubborn and we might end up in court. In the mean time I am paying for the 7 months for a defective problem not to mention the value after all these major issues.
- San Antonio, TX, USA
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- Salisbury, NC, USA