The top of the low pressure fuel pump in the fuel tank was cracked. A strong fuel smell was present near the rear of the vehicle. When the vehicle was placed on jack stands, leaking fuel was visible on the sides of the fuel tank. The rear seat was removed, fuel pump access cover was removed, ignition was turned on and fuel was observed leaking from cracks on the top of the low pressure fuel pump. This is a huge safety concern due to fuel leaking from the fuel tank. I know for a fact this is not an isolated incident, you can watch YouTube videos of others with the exact same problem. The dealers want $1K+ to repair. I was an ASE Certified mechanic for 20+ years experience, I purchased an OEM fuel pump through an online retailer for ~$600 and replaced it myself. Problem solved, but for how long? There were no warning lamps or messages, the only sign was the strong smell of fuel.

- El Paso, TX, USA

Anytime the car needs a repair on something (fuel pump, inhibitor switch, etc.) in the middle of driving the car will flash "hybrid system warning safely stop and do not drive" and then either slow to 40mph then die, or just die completely. This has happened 3 times before I took it in to be fixed. A few months later, it happens again. It doesn't matter what is wrong with the car, the car just senses an issue and dies in the middle of driving. Very unsafe!

- Jackson, MI, USA

The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at 20 MPH, the vehicle inadvertently stalled. The check engine warning light illuminated. The contact was able to veer to the side of the road. The contact stated that the vehicle restarted independently after a few minutes and she continued to drive. The dealer was notified of the failure and informed the contact that the vehicle was not included in any open recalls. The vehicle was taken to a local Pep Boys who diagnosed that the fuel system and fuel pump had failed. The contact stated that the failure reoccurred while driving on the highway at an undisclosed speed. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was towed to the contact's residence. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 137,438.

- Upper Marlboro, MD, USA

My vehicle has a little over 16K miles on it and has stalled 4 times. Once after waiting at a light in the city, once while driving approx 10 mph in a parking lot and the worst while trying to climb a steep hill in a rural area as I was leaving home. The car slowly rolled down the hill, I was able to maneuver backwards around the curves but there was no power. I almost got hit by other cars several times due to the blind curves. The car remains on but will not accelerate and it sounds like the engine has stopped. After it stalls, I turn the car off and it will not restart. The last time it turned back on after at least 30 minutes. Have had to have it towed twice. The first time the dealer said it was a loose grounding wire to the fuel pump. The second time they said they could not replicate the problem but replaced the fuel pump. The car is not safe to drive, next time it stalls I might not be so lucky. Researching online there are several other possible causes which I plan on discussing with the dealer. There is no warning before it stalls so I cannot risk taking my children or anyone else in the vehicle.

- San Antonio, TX, USA