This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving to work at like 4:00 in the morning it was still dark outside the light turned green and as I hit the gas pedal the car stall it was moving slow so on my right hand side there was a building so I try to make it to the parking lot the car started to power down in a knocking noise started it was a busy morning in the morning work traffic
I have been receiving a 'safety stop. Check hybrid system' warning multiple times. I have taken it to Hyundai multiple times telling them of the issue. They kept telling me no issue could be found. The last instance they updated the software in the car in what appears to be a hail mary to say they did something. Last night I was traveling I was traveling on the highway at about 60 mph. The car started dinging and gave me the warning error attached. The car completely lost power and only allowed me to coast. I was lucky enough to barely able to get myself into a location of relative safety. I parked the car and restarted it and was able to drive once again. This continues to be an issue, extremely unsafe, and Hyundai cannot give me an explanation or fix the problem. This is unacceptable and almost lead to a massive accident.
The contact owns a 2015 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. The vehicle was taken to hudson Hyundai (977 communipaw ave, jersey city, NJ 07304) and lynnes Hyundai (401 bloomfield ave, bloomfield, NJ 07003) where oil consumption tests were performed on the vehicle. The results showed that the vehicle was consuming an excessive amount of engine oil. The dealers informed him that he should add oil every 1,000 miles. The manufacturer was not notified of the failure. The vehicle was not yet repaired. The failure mileage was approximately 50,000.
The vehicle was in motion. I heard a noise under the hood. It got louder when I would let go of the gas pedal. I took it to the Hyundai dealership on thorton road in lithia springs, ga. It's taking 4-6 weeks just to complete the bearings test. The dealership has no available temporary vehicles, because apparently several other owners are in for the same issue. This is an inconvenience, I'll still be making payments on a vehicle that is parked. When I called the dealership for a rough estimate for trade in, they told me 1K since it needs a new motor.
I had my oil changed 2 days ago. I drove to work the next day with no issues. When I was driving home I heard a noise and my RPM meter was flickering. My car had stopped in middle of street. Once I was able to get safely to the side of the road I inspected my engine and saw there was a hole the size of 50 cent coin. In the engine. I am not sure how this happened. As I just bought the car, 5 months ago.
- Los Angeles, CA, USA
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My car cut off on a city street, on 4-11-21 and when I cut it back on the check engine light came on and was blinking with the acceleration reduced and the car was jerking. I got the code P1326 from a local auto store and upon doing research, I discovered there's an open recall for this specific code. I scheduled the appointment with bob mayberry Hyundai, and had the car towed to the dealership in monroe, nc. I called for an update and was told that they were waiting on the corporate office to approve the next steps and that the same code P1326 popped up. I called the corporate office on Wednesday morning after getting nowhere with the dealership and was called shortly after stating that the car was ready for pick up followed by some things that needed to be repaired. They cleared the code with a system update but when I got the car back it was still giving acceleration issues, I called and reported the issue to the Hyundai corporate office and was advised to take the car to another dealership and they would work out the details. I scheduled my appointment with the Hyundai of lake norman, nc for today 4-19-21 and was advised the car passed the tests that they ran and again was provided a list of recommendations of repairs. I got the car back and now the acceleration issues still is ongoing especially if I am stopped and take off but now if I drive over 50mph the car is shaking. I had my brake pads replaced and paid for the oil leak last week. This is the second dealership that put me put me back in the car with known issues. I feel like they're going to have me pay for everything before the car is repaired and now I am in fear that if car shuts off again, myself but my children could be injured.
The contact owns a 2015 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that additional oil had to be added to the vehicle occasionally. The check engine warning light was illuminated. The vehicle was taken to lynnes Hyundai (401 bloomfield ave, bloomfield, NJ 07003, (908) 645-0033) to be diagnosed. The contact was informed that an oil consumption test was needed. The vehicle was not repaired. The vehicle was taken to hudson Hyundai (977 communipaw ave, jersey city, NJ 07304, (866) 710-6765). The vehicle was not diagnosed nor repaired. The contact stated that too much oil was added to the vehicle. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.
Engine had a critical engine failure, per dashboard?,while driving on highway, no engine warning ⚠️ lights before failure! car engine switched to low gear and immediately only drove about 10mph. I was able to move to slow lane then off to the shoulder...my car was not hit by any other car...but it did come close. Drove perfectly fine up to engine failure/seizure. This is an extremely unsafe condition for a car engine to be in suddenly. Again no oil or engine lights on before engine failure. Hyundai case has been created # 18049339 and dealer notified. Both appears to me not to understand the seriousness of this safety hazard... engine has been replaced by a certified mechanic after Hyundai refused to help with this matter. I will include response and invoice for engine.
Disappearing oil. For years now my car has been progressively using oil. Now I can't even go a week without putting in more oil and it has fouled spark plugs and left me stranded twice now, and continues to excessively consume oil. I finally got tired of this at 130K miles and took it to reliable Hyundai in springfield, mo. This dealership has been completely useless in offering any help, answers, or solutions. They've already charged me $400 for a 'combustion chamber cleaning' - told me I would be reimbursed if it didn't work, then when it was obvious it didn't work they did not refund me. They have made me jump through hoops in hopes I will eventually get a new engine, but repeatedly remind me ultimately that may not happen. In 2 months I have had to go to reliable Hyundai, missing work, 11 times for their oil consumption test when it's obvious nothing is going to change because 'that's Hyundai's protocol. I am going to lose my job for attendance and even after that, Hyundai still might not fix the issue. Horrible company, with horrible practices and customer service. Now I'm stuck with a car that has lost a tremendous amount of value, continues to devour oil, and Hyundai doesn't want to do anything about it until after I go there nearly 15 times. Unacceptable. When I bought my car I didn't get a 'it'll prolly only make it to 140K miles' discount. Force Hyundai to recall all of their faulty engines for oil consumption as well! if I wasn't so diligent my engine would have seized by now. I shouldn't be punished for making sure my vehicle is properly maintained.
The contact owns a 2015 Hyundai Sonata. The contact stated that while attempting to move from a stop, the accelerator pedal was depressed and the vehicle started jerking. The contact pulled over and waited for a while before continuing to drive. The vehicle operated as designed. The contact took the vehicle to an independent mechanic to be inspected however, the mechainc was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 26,200.
The car stalled while on the road while driving to leave san antonio. The car left in san antonio to be fixed for 30 days. Returned to san antonio Hyundai replaced the engine due to a faulty engine. Metal flakes found inside engine. I am now being told I need a transmission less than 1 month after the engine replacement. Hyundai not honoring their powertrain warranty.
My check engine light turned on and my car has power hesitation during acceleration. This happend 1-2 days out of the week until the forth time it happened the check engine light stayed on and continues to have power hesitation as well as high idling at all times, burning oil, smoke coming from the exhaust, and the brakes are extremely hard when needing to brake. I took it to a local mechanic and they did a diagnostic that returned a code of P0010 and they referred me to a Hyundai dealership for repair. I was also given a technical service bulletin with a campaign number of 15-01-022-1. I took it to the dealership and they also came back with the same code. I have paid for the parts and diagnostic and they couldn't give an estimate of when the parts would be available because they are on back order. Here I am two weeks later calling the dealership to follow up and was told by the parts department that they contacted Hyundai directly and there are 1800 of those parts on back order with an estimated time of being at least two months for the parts to come in. Hyundai also stated that they have submitted a high priority for them. I will be without a vehicle for who knows how long.
While driving at interstate speed, the engine suddenly lost power and the cel began flashing. The engine did continue to run, but with severe hesitation, vibration, and knock. The vehicle was taken to a Hyundai dealership where it was determined the engine would need to be replaced. Vehicle mileage at failure ~125K. Engine: 1.6 gamma T-gdi, transmission:7sp dct. This vehicle was not included in the 20V746000 recall.
I thought I heard knocking in the engine a few days ago. I checked seem to be no problems. Then yesterday March 27 it stopped on my in traffic. It started back up once I got home it cut off and won't start back
While driving on the highway, my engine abruptly died with all subsequent warning lights coming on. I had no power, beyond battery power, and was stuck on the side of the highway for 2.5 hours during rush hour. Engine would not restart or turnover representing a likely catastrophic engine failure. My local Hyundai dealer did not seem surprised by this revelation and they still wont tell me what's wrong even though the car has been un their possession for 72 hours.
The connecting-rod bearings in the engine wore out prematurely. My car only has 75,000 miles on it and does not come up on a VIN search at Hyundai as a recall vehicle even though it has the 1.6 gamma motor in it. The description from Hyundai of the issue is the following, "abnormal knocking noises from the engine, reduced power or hesitation, illumination of the "check engine" light or the engine oil-pressure warning light; or a burning smell, oil leaks, or smoke." This is exactly what happened to us when the car died. We took it immediately to our local mechanic who was shocked at how worn the bearing wear and the large amount of metal shavings in the oil.
I was driving on the highway and all of a sudden the engine lost power and my speed dropped to 20 mph. I could not go any faster. Other cars were honking at me and almost hit me as I try to get to the shoulder of the road. The check engine light came on and I had the car towed to Hyundai of duluth ga. They scanned it and said it was code P1326 knock sensor detection. There is a NHTSA service campaign for this- https://static.NHTSA.gov/ODI/tsbs/2019/mc-10154682-9999.pdf (tsb #19-01-006H. The problem is Hyundai dealer does not have a fix because they said corporate diagnostic equipment is not working. They have had my car for 5 days now. They do not have any loaner vehicle while my car is inoperable. My complaint is they should have loan cars or pay for rental cars for customers with this problem. I demand they fix my car soon or give me a rental car to drive to work.
January 11,2021 I was driving down highway 98 in apalachicola Florida and all my lights on my dashboard popped up I pulled over looked under my hood and seen some black smoke then next thing I know my engine was on fire so I called 911 they sent out the fire department and police..
A D V E R T I S E M E N T S
- Fayetteville, NC, USA