This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This is yet another incident of a Sonata Hybrid hybrid flashing a warning to the driver and the the engine shutting down. This time it was Sep 7, 2022 in Morristown, TN. A brief internet search led to this: https://www.tsbsearch.com/Hyundai/17-HC-003-1 indicating that the issue is known to Hyundai. This is definitely a safety issue, this is a known problem, why was no recall issued?
The contact owns a 2015 Hyundai Sonata. The contact stated that after having her vehicle serviced under NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System) the exterior and interior lights would turn off while driving at various speeds, with the check engine and oil warning lights illuminated. The contact also stated that upon using the turn signals, the headlights would intermittently turn off; however, the headlights would turn on upon toggling the light switch. The contact had initially taken the vehicle back to the dealer where she was given a diagnostic fee to determine the cause of the failure. The vehicle was then taken to an independent mechanic where she was informed that the E-CVVT actuator was defective. In addition, the contact also stated that the vehicle would hesitate upon depression of the accelerator pedal or lunge forward upon depression of the brake pedal. The independent mechanic linked the failure to the E-CVVT actuator. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.
When auto lights are engaged and the blinkers are engaged, the light will turn off and it will blink in the wrong direction for a few times and then blink the correct direction. While in auto lights and you turn a curve they will sometimes go off. Now I have an issue with my AC - it goes on and off randomly. Had it looked at and they cannot find an issue with the components but said it could be an electrical issue. BYW, Hyundai replaced the motor in this car as well because it had so many issues. I was told the issues now could be caused from them replacing the motor and causing an electrical issue. The paint is also peeling and they had a recall on the paint, but the paint on my car didn't start peeling until after their warranty had expired. This is a known issue with 2015 models - they know the paint is bad but won't fix it. Car manufacturers should be held accountable for what they put on the market, or at least fix what are known issues for multiple vehicles.
Multiple times, when the car start up and is put in to reverse, there is no throttle response. Simultaneously, it can not be put into the manual gear select mode and the car lurches into second gear.
My ABS lights came on and then minutes later my check engine light kept blinking while my car kept stalling or not let me accelerate in the middle of traffic. It-??s like the engine dies but the car is on. It only stalls for a second then accelerates then stalls again and accelerates. Almost caused an accident. Seems that this is a problem for a lot of these models. It-??s just crazy how it all happened back to back. My car has been running fine otherwise till that happened.
- Hinesville , GA, USA
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While driving on the interstate, the car began to jerk, and then the engine proceeded to rev as if the car needed a power boost to continue performing. The dashboard then said "Hybrid System Warning! Stop and Do Not Drive" and then the car would no longer accelerate and I had to pull over. This was an extremely dangerous and unsafe situation to be in, and unfortunately, the error only presents itself while driving so the mechanics are unable to get a code that clearly defines the issue that needs to be resolved. I have spent numerous hours on forums with complaints from Hyundai Sonata Hybrid owners who had the same issue and have visited various mechanics to fix the issue, only to end up having the issue arise yet again, further endangering their lives on the road. I believe the best solution forward is to take a serious investigation into the issue and issue an open recall so drivers can get the assistance they need to remain safe on the roads.
The powered driver seat returning from a reclined position can get stuck in the recline position for some unknown reason. The seat motor, electrical wiring system and the switch have all been examined and replaced and yet for some unknown reason it continues to occur. Two different mechanics thought it was the switch for the seat being faulty but its been replaced twice and still this issue can occur where the seat after reclining any amount the seat will remain in that recline position for an extended period of time (multiple days) and can if reclined completely, remain in the full reclined position unable to return in the direction so as to raise it to a normal seated position. The seat switch will only recline but will not return back to the seated position to any degree. All of the other swithces and buttons with the drivers side seat continue to remain operational and work even when the seated position direction does not function. To operate a vehicle in the fully reclined position is dangerous as you have no back support while driving, there is also no whiplash protection or support in the event of a collision. It can also impair the drivers ability to reach the pedals or operate the vehicle properly. It also makes the seat behind the driver unusable. Further adding to the danger the seat has no manual options and therefore is unable to be manually returned to the seated position, thus once it is reclined back it remains stuck in that position until the switch begins to function again or the seat is removed. There are no warning lamps or indicators and the seat continues to properly function in the recline direction. Only upon trying to return to a seated position is there any indication of an issue. This has happened at least 3 times in the past year. Repair shops have examined the electrical wiring and the switch and cant seem to keep it from happening
2 days ago my car had red orange like engine light came on while i am driving on [XXX] near [XXX]. next to [XXX] my car stopped running so I pull over and I call my local mechanic who sold me the car. JS AUTO In SANTA ANA, CA. He came in a towing truck. [XXX]. ALSO [XXX]. THEY WORK IN JS AUTO REPAIR MECHANIC SHOP. HE ALSO PUT A ENGINE IN MY SONATA HYBRID AND REDID THE MILEAGE ODOMETER IT WAS 49000 but the DMV REGISTATION PAPER SAID 146900 any way. I went to the mechanic shop last week complaining about engine light and they swap the something near the fuel hose entrance area. then 2 days my engine light came back on and [XXX] CAME TO ME ON [XXX] with towing truck, he was asking what happening, and he ask for the KEY FOB. HE start the sonata and told me follow me in my towing truck to JS AUTO SANTA ANA TUSTIN SHOP SO I DID> I SPEND 5 hours not having lunch and break fast. I mention to him about LEMON LAW FOR PURCHASE USED CAR. HE TELL YELLED AT ME> I SAID I GAVE U COMPANY CASHG CHECK FOR 10,000. don't tell me what I can say can not say in front of your customers. he said go talk to TUSTIN HYUNDAI NEAR YOU> AND I LET LEFT THE SHOP AT 445pm because shop closed at 5, pm I thanked MANAGER [XXX] for buying LUNCH AT REDHILL CAFE STEAK CHEESE STREAL 12 inch sub sandwich. then I came home and google search on EVAP LEAK. because MANAGER [XXX] TOLD IT WAS EVAP LEAK ERROR ON THE MACHINE BECAUSE THEY BRING THE EVAP LEAK TESTER FROM JS AUTO GARDEN GROVE LOCATION< PLEASE GOOGLE JS AUTO GARDEN GROVE SO ANY FAULTY EQUIPMENT THEY ARE USING AND ANY BAD FINANCIAL DEALING THEY ARE DOING < I THINK THEY MIS CALCULATED MY USED CAR> I SHOULD PAY MAYBE 8500 or 7500 US DOLLARS> INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving, the following warning appeared: Hybrid System Warning! Safely Stop and Do not Drive. The vehicle was turned off and restarted, due to the fact that this same warning appeared in the summer of 2021, where it was towed to the dealer and they were unable to discover any problem. When the vehicle was taken to the dealer this time they found the code P1B70, high voltage battery to low, there was a flash update for the BMS module to correct the issue. My issue is that you do not always have a appropriate spot where you can stop the vehicle and leave it for a tow. Perhaps this flash update should be installed in all 2015 Hyundai Sonata Hybrids as a recall so as not to leave the drivers in an unsafe condition
Fuse-High Voltage blow, no continuity. Forced us to pull off one lane highway. Turned off car and it would not start after that. Car displayed "Hybrid System Warning! Safely Stop and Do Not Drive" on dashboard, while driving.
While going home on highway 95 at approximately 70 mph. The vehicle stalled almost causing many accidents. Thank goodness I steered it on the shoulder and it will not restart I had to call for a Tow. This was the 3rd time this happened. The first time was approximately a month in 2015 after my purchase it stalled on the highway. Again, in 2017 it once again stalled on the highway while I was driving. The dealership has told me on all 2 previous occasions that they had fixed the problem and it wasn't going to happen again. Here we are in 2022 and it stalled again. Why can't they just replace the engine? This is the second week and my car is still in the dealership which they are saying they don't know what the problem is smh.
Out of the blue, I heard a very loud knocking noise coming from my engine. I was driving my children to school and as I hit the gas pedal the less power my car had. Not only would it not accelerate much but even the lights would dim. I am now paying over $400 a month for a car that I can not drive and walking where I need to go. My vin number does not qualify me for the engine recall Hyundai has, even though my car is the right year, make and model, engine size and problem that the recall is for. Awesome right?
The car caught fire. I only had the car for 3 weeks. I had just started the car for work. There were no warning lights on. If some unknown guy have not told me to get out my car i would had died.
Check engine light on. Taken to hyundai dealership for recall repairs. At the time, 3 recalls on vehicle. Informed that check engine light was on due to recalls. Dealership kept car for 1? weeks and notified me that 1 recall (filter) was not completed because parts are on back order. Dealership had me pick up vehicle and said that it is okay to drive car; however, after calling another Dealership, the Service rep informed me that cars should not be driven while engine filter recalls are open because it could potentially further damage vehicle. Vehicle has now been sitting in my garage for over 2 months and I'm making payments for a car I cannot drive.
We received a notice for an IMPORTANT Safety Recall for our 2015 Hyundai concerning a turn signal malfunction. According to the information given to us, this problem could understandably be very dangerous and life threatening. So we tried to schedule an appointment at our nearest Hyundai dealer, but were told they weren-??t even taking appointments until January (So much for taking care of a dangerous situation). This dealer was San Tan Hyundai in Gilbert, AZ! If this repair takes only an hour or so as the notice predicted, I-??m wondering why such a delay for an emergency service? We continued to call around and finally scheduled for a Dec. 1st appointment at another dealer. That we can live with, but their is no excuse for a similar dealer not being able to deal with this problem sooner. The person on the call was not very polite, which is par for service it seems now days. Anyway, I think this dealer should be noted in your records in case you receive other complaints. Thank you.
I was driving at 55 mph and vehicle stall and cut off pulled side the road tried to crank back up and nothing happened. after each oil change no oil show on stick and also when i get an oil change they tell me barely any oil in vehicle. this has happened every since i purchased the veh on Dec 10 2019
The contact owns a 2015 Hyundai Sonata. The contacts son stated while driving approximately 40 mph when the vehicle's steering wheel became hard to turn. The power steering warning light was illuminated. Upon investigation, the contact associated the failure with, NHTSA Campaign Number: 14V325000 (STEERING, ELECTRICAL SYSTEM) however the VIN was not included. The vehicle was taken to a dealer where it was diagnosed with being an electrical issue. The vehicle was repaired but continued to experience the same issues. The manufacturer was informed of failure and filed a complaint. The failure mileage was approximately 47,000.
The contact owns a 2015 Hyundai Sonata. The contact received notification of NHTSA campaign number: 21V749000 (Exterior Lighting, Electrical System) however, the part to do the recall repair was unavailable. The contact called the local dealer who stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue however, no further assistance was provided. The contact had not experienced a failure. Parts distribution disconnect.
Turn signal sometimes does not work or causes opposite side to activate leading to increased risk of crash, no remedy provided currently from current recall on vehicle. There's no warning as to when this can happen which leads to driving the vehicle a risky bet.
I was driving under normal conditions and every warning indicator light and chime went off, speedometer and tachometer gauges went to zero, digital display of speedometer went blank. I immediately pulled into a parking lot and shifted into park. I called the nearest Hyundai dealer to speak to a service rep, but was told they were busy and would call back. The car would not shift, it was locked in PARK. I turned it off, waited and turned back on, all warning indicators were still flashing, but I was able to shift into drive, and went straight to the dealer. Diagnostics by dealer was that "CEL WAS ON DUE TO HISTORY CODES. CLEARED CODES AND TEST DROVE THE CAR AND EVERYTHING WORKS AS DESIGNED." 200 miles later, same problem. I will gladly make my vehicle available for inspection upon request. I searched the internet and found others were having same problem. URL: https://www.hyundai-forums.com/threads/all-dashboard-warning-lights-on-rpm-gear-indicator-blank.660496/
A D V E R T I S E M E N T S
- Morristown, TN, USA