This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Hyundai Sonata. The contact stated while depressing the brake pedal, the vehicle veered to the right. The vehicle was taken to the local dealer and the brake rotors were modified, and the failure was corrected. Additionally, while driving at speeds over 65 MPH, the front driver-??s side of the vehicle was shaking and vibrating abnormally. The cause of the failure was not yet determined, and the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 70,000.
In April 2023, I purchased a 2015 Hyundai Sonata Eco from Carvana with 56,000 miles. By May 2023, the mileage was around 72,000. While driving from South Houston to North Houston on [XXX], 2023, the car loudly popped as I exited the highway around 5:00 pm CST. I noticed smoke coming from the rear and parked in a construction zone near a convenience store. Upon inspection, the vehicle stopped working, and I saw a significant fluid leak underneath. A bystander alerted me to flames from the bottom and under the hood. I called 911, and the fire department arrived to extinguish the fire. Fortunately, there were no injuries or property damage. I later discovered that specific 2011-?"2015 Hyundai models had been recalled due to fire risk (NHTSA ID: 23V-651000), but this did not include the Hyundai Sonata Eco. The recall was due to the anti-lock brake system (ABS) module leaking brake fluid internally, potentially causing an electrical short and leading to a fire. I have photos and videos documenting the incident. Following the incident, I filed a claim with Travelers Insurance, and on May 28th, 2023, the vehicle was declared a total loss. While I appreciate their offer of ~$13,000, it is insufficient to cover the remaining loan balance of approximately $17,300. I am worried about the financial impact and potential danger I face due to this malfunction. The lack of information highlights the need for better consumer education. I am now looking into options to cover the remaining loan balance, acquire a new vehicle, and, most importantly, advocate for improved driver education regarding this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Recall notifications for Hyundai campaign 251 but no remedy available since early 2023. Finally learned a remedy was available, made online appointment with my dealership (Future Hyundai of Concord, Concord, CA) but when I arrived for my appointment, they said they did not have the part. That was April 29, 2024. I was told to follow up in a week, which I did. Part still not available. Followed up several more times to which I have not received any response. I am driving a potentially very dangerous car now awaiting this recall remedy. Last year I waited 5 months for a new Hybrid battery with similar lack of communication and delays.
Intake Camshaft, Camshaft Position Actuator Circuit and Brake Booster are the system that failed all in the same week. My safety is being put at risk because of the bad brake booster I almost rear end someone else. My car doesn-??t accelerate has it should initially which could cause a wreck. Problems has been confirmed by independent service center. My car has been inspected by mechanics. My engine light is on and when diagnosed the codes P0011-00 & P0010-00 pop up.
- Owasso , OK, USA
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Car was going approximately 50 miles an hour on a side street when warning lights went on, brakes stopped working, and the engine smoked and appeared to catch on fire. Car was steered into a parking lot and abruptly placed in park. Occupant grabbed valuables and quickly exited the vehicle. At that point, the front of the vehicle, under the hood went up in flames.
My hydraulic brake booster went out, Very dangerous i almost had an accident, the car doesn-??t stop, there are no brakes the car would not stop I-??f the hydraulic brake booster goes out you have no brakes and if you-??re over 50 miles an hour the E break barely does anything it just sounds like you grinding into the ground. Very scary and I had a child in the car. Towed car to Hyundai.
The car has had multiple issues with the hybrid system. I-??ve taken it to the dealership about 4-5 times. They -??fix-?? the issue but a little while later I-??m having more hybrid warming issues. This last time I took it to a different dealership, paid for a diagnostic test, and was told my hybrid system was bad but because it was repaired too many times instead of replacing it, it-??s no longer covered under warranty. The issue from the last diagnostic test showed the master brake cylinder was faulty, I replaced it but I-??m still having the same issue. The mechanic I took it to did their own diagnostic test and it showed there is an issue with the hydraulic booster, high pressure accumulator short term charge. When I searched the issue, I-??ve found that many people are having the same issue with the same car/year as mine. I contacted the manufacturer and they are still not willing to fix it even though it is a possible defect in the car.
I would like to write about my experience with New Port Richey Hyundai. I have owned a Hyundai Sonata Hybrid Limited since 2015. I take immaculate care of my car and it only has 65,000 miles. All maintenance has been done regularly and on time. For the last six months I have had a warning light and alarm going off for a few seconds once in a while, which shuts off my cruise control. I took the car in, in the spring of 2023 to have the codes read and no problems were found. Finally, In July of 2023, while my wife was in traffic it started again and totally shut off the car. Unfortunately, the brakes did not work as well. She was going up a slight incline and was able to come to a stop. The brake pedal went completely to the floor. The warning was about a Hybrid System Failure. It was very upsetting to her that her brakes failed when the Hybrid system had a problem. This should never happen! Once the car was towed to New Port Richey Hyundai in Florida, we were told that the car would be look after. The car was returned in the middle of July 2023 with a new electric motor installed. Everything was working fine until today, August 23, 2023. The same warning light that I brought the car in for in May 2023 is going off again. It only stays on for a second or two, so I don-??t have time to read it. I really hope this car does not shut off again with no brakes when traveling on the interstate. As mentioned before the car has low miles and is well cared for. This should not be happening.
While turning in an intersection on a highway, car displayed check hybrid system and shut down. power steering could not engage so braking and turning was almost impossible. Car had to be towed, was not able to be restored
When I am driving car starts shaking a little I stop at a light and when I want to accelerate all of a sudden I step on gas and it wont drive i in middle of intersection it started shaking like it was going to turn off but didn't the check engine light came on but it never turned off i slowly accelerated and it kept driving I got to work turned it off when I turned back on the check engine light was no longer on.i have no idea what happened or why. And my brakes always make noise i had my breaks done in November they don't need replaced yet
Sensors lights would indicate an issue and would disappear sometimes without any reason (mainly Check Engine and Tire Pressure Sensors). Indicators would trigger the opposite direction (indicate right and the left indicator would turn on). Burning more fuel than expected. Primary fuel pump stopped working resulting in car stopping in the middle of the road.
Vehichle goes into limp mode on highway causing a drastic reduction in speed. Dash says hybrid alert do not drive. Loss of speed put me in danger due to loss of power and vehicle control. Dealer claims it is a bad brake booster that caused car to go into limp mode-?? Want to charge me 3k to fix.
1. What component or system failed or malfunctioned, and is it available for inspection upon request? (LEFT REAR BRAKE PAD. FOUND CALIPIER IS SIEZED IN BRACKET.RECOMMEND REPLACING BOTH REAR BRAKE CALIPER BRACKETS, BOTH REAR ROTORS AND BRAKE PADS (BOTH REAR BRAKE CALIPER BRACKETS WITH ELECTRONIC PARKING BRAKE WITH PINS) ( Yes, available for inspection upon request) 2. How was your safety or the safety of others put at risk? (Brake failure will cause fires & COSTLY ACCIDENTS ) 3. Has the problem been reproduced or confirmed by a dealer or independent service center?(YES, confirmed by Hyundai Dealership) 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others?( Inspected by dealership) 5. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? (No warning lamp, message. Problem was found upon yearly inspection ) Appreciate your immediate attention for a reimbursement or claim on this serious matter for my 2015 Hyundai Sonata Limited. Rgds [XXX], [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
When driving my 2015 Hyundai Sonata Hybrid, it will randomly start flashing and beeping at me with the saying "check brakes" Also my ABS Brake light comes on. This function only happens at random causing me to shut off my car completely and restart. It has really become a problem after I reached 112000 miles on the vehicle. I bought the vehicle with 80,000 miles. Anyone driving in my car is put at risk due to brakes not working accurately and are spongy feeling when pressed down. If I were to have to slam on brakes, I would ultimately run into another vehicle or object since the braking system during this issue does not work correctly. I have called the dealership to ask about the recall. No recall on this issue but online, similar issues have been documented.
My power steering light came on last night when I arrived from work on Saturday night. Was hoping to take it in to be looked at but the dealership I bought it from is closed till Monday at 10. Woke up Sunday for work decided to see if the light was still on but it was off but about 7 minutes into the the light came back on along with the abs light, engine light, and oil light. I believe a couple more lights came on but not sure which ones but the car stopped working and starting completely
The check engine light intermittently comes on, when on the car will stall when trying to accelerate, often accelerate when not intended, and runs rough. A second issue seems to be with the ABS system. On several occasions the ABS systems seems to engage and will not allow you to use the breaks (almost leading to several rear end collisions).
This is a follow-up to former Complaint #11450586 (05-Feb-2022) and confirms that both my local Hyundai Dealer -and- Hyundai Corporation (USA) are aware of this diagnosable- and fixable problem-?"but they fail to issue a recall. In fact, a Service Advisor at my dealer expressly vocalized that 1) he himself [excluding his colleagues] has seen at least -2- of the same incident recently; and that 2) Hyundai Corporation (USA) issued a -??(service) bulletin-?? about the problem. PROBLEM: The vehicle: 1) has a high idle; 2) shows a solid-illuminated CEL/emissions light; 3) severely resists braking-?"my vehicle would even slide through stop signs; 4) fails to -??pick up-?? normally; and 5) drives unsteadily. This is at minimum and is my experience from both last week and from the original report on 05-Feb-2022. As explained to me today (28-Mar-2022) by my Service Advisor, there is a known fault with a component within the engine (Powertrain). Specifically, there is a tube that is-?"as I understand-?"meant to be FREE of fluids. However, and per the Bulletin, the tube becomes full or over-filled with oil from the engine (Powertrain). Further, the Advisor suspects that changes in temperatures (e.g., such as the teens back in Feb 2022) causes that oil/fluid to expand and contract, causing (further) damage. This issue must be remedied by Hyundai Corporation (USA) immediately because it is a *SAFETY RISK.* My Dealership emphasized severely how unsafe it would be to drive the vehicle off their premises without a repair. I-??m fortunate because I-??m the original owner and thus am covered by the 10 yr/100,000 mi Powertrain warranty. PLEASE SAVE LIVES FROM THESE -??FLYING-??, UNCONTROLLABLE CARS BY MANDATING A RECALL. * will provide Dealer-??s documentation once vehicle is repaired. I was advised to wait 2-8 wks for parts and repair.**
A D V E R T I S E M E N T S
- Hampton, VA, USA