This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My concern is whether or not there is a manufacturing defect in my 2015 Hyundai Sonata limited manufactured in the United States (and potentially other models as well). My owner's manual clearly states (page 5-41) that the ABS warning light on the dash should illuminate for 3 seconds during start up as the ABS system run a self-test, then extinguish. The ABS light on my dashboard does not illuminate during startup as described in my owner's manual. Despite numerous diagnostic testing at certified Hyundai dealerships, the ABS system is functioning normally electrically and mechanically. I am making the following inquiries: 1. is the 2015 Hyundai Sonata limited designed to have the ABS warning light illuminate during startup (to confirm or deny what is published in the owner's manual)" 2. is this a manufacturing defect that requires a recall/replacement" 3. if this is not a manufacturing defect, can Hyundai motor America provide evidence (e.g., letter, updated manual publication of limited modes) that this is, in fact, normal operation of the vehicle. 4. does the vehicle have a normally operating ABS system" is the vehicle safe to drive" these concerns deal specifically with the sound operating conditions of the vehicle, which have been put into question after a routine vehicle inspection.
I purchased a 2015 Hyundai Sonata limited w/ tech pkg. I have the car with me in quebec Canada for a job. To drive the vehicle in Canada, it must undergo an inspection according to Canadian standards.during vehicle startup, the ABS warning light on the dash must illuminate for 3 seconds and then go out to signify normal operation of the ABS. My ABS light did not do this, so it failed. A diagnostic at a Canadian Hyundai dealer came back with no error codes, the ABS module functioned normally, and an emergency stop road test activated the ABS system. I'd like to say I was able to convince them by opening my owner's manual, but to my surprise the owners manual states that the ABS light should illuminate for 3 seconds and then extinguish. I immediately contacted the dealership that sold me the car and they were able to replicate the same condition (no ABS light at start up) on an identical 2015 Hyundai Sonata limited vehicle and stated there were no pending recalls. Thus, I do not think this is not a manufacturer defect (able to replicate on identical vehicle and have seen several online videos to support no ABS light on start up in limited edition Sonata), there is no malfunction in the ABS system (Canada diagnostic), and there is a discrepancy in the owners manual that is model-specific. I am unable to reference ABS lighting conditions specific to the limited edition during the inspection process. Hyundai motor America, who had no other reference than the manual, suggested another inspection. Im am reaching out to you in desperation to assist with information on this issue so I can satisfy my Canadian inspectors and the car can stay in Canada! please help!!
The contact owns a 2015 Hyundai Sonata. While driving at various speeds and attempting to engage the brakes, the vehicle failed to stop. Also, the vehicle experienced various electrical failures. The contact stated that the failures recurred multiples times. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failures. The failure mileage was 4,500.
I purchased my Hyundai Sonata on 1/05/2015 with only 6 miles from sheehy Hyundai of waldor in Maryland after 11 days of purchase on January 16 2015 at approximately 5:45 pm (rush hour in the DC metro area) my Sonata came to an abrupt stop without any warning signs on the highway in middle lane which is very dangerous and very scary and put me in a very vulnerable position. The engine shut off, I was unable to steer out the way of traffic and the brakes locked up and I was unable to do anything while in the middle of the rush hour traffic. I was a sitting duck waiting to get smashed by a pickup truck directly in the back of me.thank my god nothing happened. I was unable to use the sos and bluelink emergency features that is equipped came with 3 months free activation in this vehicle. I had to personally call via my cell phone and await police assistance which was 10 minutes still in the middle of the highway and after the assistance of the police we were only then able to push the vehicle to the shoulder of the highway. The bluelink customer service did very poorly in responding after all this emergency situation and to make it worse they did not provide a tow until 1.45 minutes after, then commence to justify this long period by stating its "Friday and the normal time is 2 hours or more". therefore, I am pleading to sheehy dealership and Hyundai corporation along with anyone else that can assist me to ensure that I have a new replacement vehicle. I am getting nowhere with sheehy dealership in reference to a new replacement vehicle. The vehicle is currently at sheehy service department and they are still not able to figure out the problem. Even though they might be able to fix the vehicle I will not feel safe driving the same vehicle after this very hazardous incident.
- La Plata, MD, USA
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- Pittsburgh, PA, USA