This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering wanders on a straight road. Driving in a straight line is nearly impossible. More noticeable at highway speeds, but also at city speeds, the vehicle requires constant correction to maintain a straight track. The car simply 'wanders' or 'drifts' left and right, with no real 'centered' feel to the steering. Maintaining a straight track is impossible and requires constant attention and correction. The steering wander creates hazardous driving conditions, especially on wet or icy surfaces and driver fatigue, which poses a public safety hazard. The vehicle has been brought to the Hyundai dealership over 10 times for resolution, and the manufacturer has been informed twice. The dealership and manufacturer denies there is a problem and states that the individual does not know how to drive and/or that the individual would have to wait for a recall. Hyundai us has not been responsive to complaints. Cruise control has failed to operate since vehicle was purchased new. Hyundai has attempted 3 repairs and are now denying claims.
Key remains stuck in ignition until battery is disconnected. Car is in park steering wheel is not locked and car is not in motion and tires are aligned.
While driving the car, it needs constant steering correction due to drifting - right left -- doesn't matter -- wherever the road takes it. It is more prevalent at highway speeds. It has been happening since the car was new (3/26/2014). The most recent occurrence was 7/9/2016.
At 70 mph (and higher speeds and some lower) 2014 Sonata weaves all over the lane from one side to the other with no driver control except to keep trying to straighten it out. It is an extremely dangerous situation and Hyundai dealers are denying any problem even though 2011's were recalled for this very issue and 2013's have numerous complaints and 2014's as well.
- Matthews, NC, USA
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As I was exciting the freeway I began to hear a "knocking" sound, as I made the turn on to the street the car completely shut down and all the lights on my dashboard came on. Since I was in the middle of the street I attempted to restart the car and after initially starting up it then abruptly turn off once again about 20 seconds later. At this point I managaged to pull into a parking lot with the left over momentum. Had to get it towed to the newrest Hyundai dealer. After they inspected it, they determined my crankshaft had seized and 2 and half weeks later here I am still waiting for an engine they say is on backorder.
I have had this car for 4 months and this incident has happened twice in 2 months. I get in the car and put my key in turn it over & the steering wheel locks up and I have to keep working with it to get it unlocked. Both times it happened it has been annoying to fight with it. My car was under my carport and wheels & steering in straight ahead mode. I feel there is something causing this problem. Also, I have had my A/C to freeze up on a 3hr. Trip. My husband checked it and there is no leak and is showing normal. So what caused this problem... very concerned about these issues....
Approximately 4 pm on August 24, 2015 driving my 2014 Sonata limited with 11450 miles onto the local freeway on ramp, car stalled and total loss of steering occurred. I had just enough time to get the vehicle to side and avoid possible collision from behind. Had absolutely no warning, and was driving normal for the clear road driving. Weather was good, clear and sunny, upper 80F. Traffic was starting to build for rush hour and had this occurred 5 minutes later major collision would have occurred due to traffic congestion on freeway during that time. At the time of occurrence it felt as if I had a flat tire with the front wheels wanting to turn in direction of weaker tire side. Complete and total loss of power both electrical and engine were immediate. I placed shifter in neutral as quickly as possible maintaining some momentum to get car to side of road while trying to restart it. Vehicle started but I did not have any steering control at all. Hyundai bluelink roadside assistant then called and summoned a tow truck to take it to local dealer for warranty service and repair. Service technician has stated that the steering column needs to be replaced. No indication as to what caused the fault to occur and to whether the cause of the fault has been determined.
The contact owns a 2014 Hyundai Sonata. While driving at approximately 65 mph, the steering wheel seized without warning. The vehicle was taken to a dealer where it was diagnosed that the steering column failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 1,300.
Parking vehicle in front of home when power steering gave out. Took vehicle to dealership and was informed that steering column had to be replaced due to a defect. NHTSA should seriously review the electric steering columns on the Hyundai Sonata. I have read many online complaints about steering loss and control at high speeds. Potential for serious injuries and fatalities on this issue.
Steering wanders on a straight road. Driving in a straight line is nearly impossible. More noticeable at highway speeds, but also at city speeds, the vehicle requires constant correction to maintain a straight track. The car simply 'wanders' or 'drifts' left and right, with no real 'centered' feel to the steering. Maintaining a straight track is impossible and requires constant attention and correction. The steering wander creates hazardous driving conditions, especially on wet or icy surfaces and driver fatigue, which poses a public safety hazard. The vehicle has been brought to the Hyundai dealership twice for resolution, and the dealership denies there is a problem. Hyundai us has not been responsive to complaints.
Traveling at speeds 60+ mph on interstate and 2 lane split highways the vehicle will pull to the left. Vehicle requires constant correction and attention which becomes exhausting on a long drives. Issue has been brought to Hyundai attention however they have informed me that the vehicle is operating as designed and there is no fix for it. I urge all Hyundai Sonata owners to make a formal complaint. This problem needs to be corrected before someone is hurt or even worse killed.
My new 2014 Sonata SE is a safety hazard while driving down the freeway at speeds of 60 to 75 mph. The problem is more relevant at high speeds than low speeds but the car still wanders. It will not stay in a straight line. It is a constant fade from left at one point to the right at another point. Hyundai dealership told me it is made to go to the right in case you fall asleep at the wheel. If I drive down the road and left the steering wheel go it wanders left and then right. My safety concern is when in traffic if I don"T have both hands on the wheel I will wander in another lane of traffic. When there are wind gusts while driving it is very hard to keep this car in the lane. I have driven many Ford?S and never had a steering issue like this. Since, it fades I have to compensate that with grasping hard on the steering wheel to keep it in line and straight. I. this will be my 4th attempt to get this resolved. I have reported it to Hyundai customer relations. No one has resolved my problem. This is an issue Hyundai knows about but refuses to deal with. I really don?T think anyone cares and they figure consumers will just go away or trade the car off. I have done some research on this problem and wished I had done it before I bought the car. The 2011 to 2013 models have had problems with this same issue and I have been told it?S the electric steering pump and it is what it is. I have had the computer reprogrammed; tire replaced and reset or changed the mode. This has not solved the problem. Why not change out the electric steering pump and at least that is something. Maybe electrically it is defective. I have thought it is tire related but can"T check that out without changing both front tires to different manufacture tire.
The contact owns a 2014 Hyundai Sonata. The contact stated while driving approximately 35 mph, the steering wheel seized and excessive force on the steering wheel was required. The vehicle was taken to the dealer for diagnosis. The mechanic stated that the steering column needed to be replaced. The manufacturer was notified of the failure. The approximate failure mileage was 5,851. Mailed out 11/12/14 consumer request updated 03/17/15 updated 08/28/2017
This car is difficult to steer on the highway. The cars drifts to the left and right and is difficult to steer in a straight line. Constant correction of the steering wheel is required. The control most difficult on milled pavement and is variable depending on road surface. My first thoughts were that the tires were an issue after reading others comments it appears there are other issues. It will be interesting to see how this effects winter driving.
This car is difficult to steer on the highway. The cars drifts to the left and right and is difficult to steer in a straight line. Constant correction of the steering wheel is required.
No accidents with vehicle at this time. We purchased on a Monday, May 26th, and I had not driven the car on the interstate when testing, actually I did not drive the vehicle, my wife did since it is her car. When driving the Sonata for the first time three days later, May 28th, I noticed on the interstate, 55-70 mph, the car drifts and has to be continuously corrected left and right. Doing further research on the internet, this seems to have been an issue in the past model years and not corrected by Hyundai. I am 58 years old, a car nut, and have worked on my vehicles as well as totally restored a 67 GTO and I have never experience a new vehicle with this type of steering problem. I contacted the dealer's service manager and his response to my question was that this is normal for the car with electric steering and there is no adjustment. I have directed my wife to be cautious during rain until we have experienced how the car handles water buildup on the road surface.
The new Sonata is a safety hazard when driving down the freeway. It will not stay in a straight line. It is constantly moving or fading right to left. Hyundai dealership responds its built to go to the right incase you fall asleep. I have done some research to find the Sonata has had a long history of this same problem since 2011. The dealership says its the electric power steering pump. Well at high speeds its hard to handle and the reaction time is more difficult to compensate the right and left movement. I will be taking into a second Hyundai dealership next Monday so they can evaluate it. These Sonata's really need to be looked at. If driving at high speeds they move into the other lane and that is a major concern that Hyundai is not looking at. The only thing the first dealership did was check air in tires and torque the suspension as well as hook up a computer to the steering assembly and tes the steering modes. Which Sonata has normal, soft and sport. The fade to right and left happens in all modes.
A D V E R T I S E M E N T S
- Milledgeville, GA, USA