This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have spoken to the dealer multiple times regarding manufacturer recall number162. The dealer's only response is that they have no idea how to correct the problem, so I have to wait. Considering that this issue may cause the engine to seize at any time, I don't find this to be acceptable.
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine). The parts to do the repair were unavailable. In addition, the contact observed an abnormal sound within the engine. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified. The vehicle was taken to a local dealer (superior Hyundai South located on 238 w mitchell ave, cincinnati, oh 45232) who stated that the remedy parts were not available. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (vision Hyundai rochester located at 2525 w henrietta rd, rochester, NY 14623; (585) 292-0500) confirmed that the parts were not available for the recall remedy. The dealer stated that the contact would receive another letter. The manufacturer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
The contact owns a 2014 Hyundai Sonata. The contact stated that the recall notice for NHTSA campaign number: 17V152000(engine) was received in may of 2017. After contacting NHTSA, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The manufacturer and dealer were not contacted in reference to the recall. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2014 Hyundai Sonata. The contact stated that the recall notice for NHTSA campaign number: 17V152000(engine) was received in may of 2017. After contacting NHTSA, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The manufacturer and dealer were not contacted in reference to the recall. The contact had not experienced a failure. VIN tool confirms parts not available.
- Charlston, WV, USA
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The contact owns a 2014 Hyundai Sonata. The contact heard an abnormal noise coming from the vehicle. The contact received a recall notice concerning NHTSA campaign number: 17V226000 (engine and engine cooling), but the manufacturer had not yet provided the remedy and parts for months. The manufacturer recommended taking the vehicle in for an appointment to diagnose the vehicle. In addition, the vehicle was also included in NHTSA campaign number: 17V152000 (seat belts). An unknown local dealer indicated the repair was completed, but the contact was uncertain if the oem part would fail. The failure mileage was unknown. Parts distribution disconnect.
The contact owns a 2014 Hyundai Sonata. While driving approximately 25 mph, some noises were heard from underneath the hood. The contact also stated that the vehicle hesitated and lost power. The check engine warning indicator illuminated and a burning odor was noticed. The vehicle was pulled over to the side of the road, turned off, and restarted. The vehicle was taken to the dealer, world Hyundai in matteson, il for a road test, but the failure could not be duplicated. The dealer stated that there was nothing wrong with the vehicle. The failure recurred. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling), but the same dealer told the contact that there was no recall. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 200. Parts distribution disconnect.
The contact owns a 2014 Hyundai Sonata. While driving, the accelerator pedal was applied and the vehicle failed to respond above 60 mph. The vehicle stalled without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was 25,000.
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving at approximately 55 mph, the head lights flashed without warning and shut off. The vehicle was pulled to a parking lot, turned off and restarted but the failure recurred. The contact called Hyundai motors located in amarillo, tx, where the contact was instructed to bring the vehicle in the following day. The contact received notification of NHTSA campaign numbers: 17V152000 (seat belts) and 17V226000 ( engine and engine cooling). The contact stated that the dealer was in the process of scheduling an appointment. The manufacturer was not notified of the failure. The failure mileage was 150,000.
Upon acceleration, you can hear a rattling/scratching sound in the engine. My car has turned off on one occasion and on a few occasions it isles down very low. I have reported this problem to my local Hyundai service center, but no one has a remedy for the issue. This issue is documented several times at the service center.
The engine stop working, dealer said engine is sis up. Dealer didn't want to apply the 100,000 miles warranty because the car was not certified and we are 2nd owner. We bought certify, but dealer wash the hands and said ups it was not, you need a new engine.
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA campaign numbers: 17V152000 (seat belts) and 17V226000 (engine and engine cooling). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The Hyundai of harvey & Hyundai of metrarre dealer was contacted and stated that the parts would not become available until the beginning of 2018. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
There is a strange metallic crackling noise coming from the engine during acceleration and sometimes at constant speed. It sounds like small loose pieces of scrap metal hitting one another.
The contact owns a 2014 Hyundai Sonata. The contact received notification of NHTSA campaign number: 17V226000 (engine and engine cooling). The part for the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
The contact owns a 2014 Hyundai Sonata. The contact stated that they heard an abnormal sound in the engine and, after making a left turn, the vehicle lost power. There were no warning indicators illuminated. The failure led to the vehicle being involved in a side impact collision. A police report was filed. The vehicle was towed to a body shop, but the cause of the failure had not been determined. The contact suffered minor abrasions on the left arm, but no medical attention was required. The manufacturer was not notified of the failure. The VIN was invalid. The failure mileage was not provided.
The contact owns a 2014 Hyundai Sonata. Upon coming to a stop at a light, various warning indicators flashed on the instrument panel. The vehicle had a strong hesitation as the failure progressed. The vehicle was not diagnosed to determine the cause of the failure. The manufacturer was notified. The VIN was not available. The approximate failure mileage was 14,000.
Steering wanders on a straight road. Driving in a straight line is nearly impossible. More noticeable at highway speeds, but also at city speeds, the vehicle requires constant correction to maintain a straight track. The car simply 'wanders' or 'drifts' left and right, with no real 'centered' feel to the steering. Maintaining a straight track is impossible and requires constant attention and correction. The steering wander creates hazardous driving conditions, especially on wet or icy surfaces and driver fatigue, which poses a public safety hazard. The vehicle has been brought to the Hyundai dealership over 10 times for resolution, and the manufacturer has been informed twice. The dealership and manufacturer denies there is a problem and states that the individual does not know how to drive and/or that the individual would have to wait for a recall. Hyundai us has not been responsive to complaints. Cruise control has failed to operate since vehicle was purchased new. Hyundai has attempted 3 repairs and are now denying claims.
The contact owns a 2014 Hyundai Sonata. While driving 25 mph, the vehicle stalled without warning. The vehicle was able to be restarted. The failure occurred twice. The vehicle was taken to a dealer, but the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 15,400. Updated 09/08/16
I own a new 2014 Hyundai Sonata, and my main concern from what I recently have researched is that some of these vehicles are prone to major motor and power train problems, that can lead to fatalities. I understand that the NHTSA has been notified of these problems, and there is a current class action lawsuit pending. What I'd like to ask is, why a recall has not been issued by the Agency, given the grave nature that one of these motors could potentially seize while driving at high speed and can very well lead to fatalities. A personal note: When I first bought the vehicle. In August 2014, it stalled once, while driving at 5-10 miles mph, I took it to the dealer and they found nothing wrong with it. It has not happened ever since.
As I was exciting the freeway I began to hear a "knocking" sound, as I made the turn on to the street the car completely shut down and all the lights on my dashboard came on. Since I was in the middle of the street I attempted to restart the car and after initially starting up it then abruptly turn off once again about 20 seconds later. At this point I managaged to pull into a parking lot with the left over momentum. Had to get it towed to the newrest Hyundai dealer. After they inspected it, they determined my crankshaft had seized and 2 and half weeks later here I am still waiting for an engine they say is on backorder.
A D V E R T I S E M E N T S
- Keyport, NJ, USA