The contact owned a 2014 Hyundai Sonata. The contact stated there was play in the steering wheel while driving at various speeds. The vehicle was taken to the dealer where an unknown repair was completed. Additionally, the contact stated that the vehicle made abnormal sounds while driving. The vehicle was taken to the dealer where it was diagnosed that there were metal shavings in the engine oil. The contact stated while driving 10 MPH, the steering wheel loosened up inadvertently and she lost control of the vehicle. The contact depressed the brake pedal but the vehicle failed to respond, causing the vehicle to crash into two occupied vehicles. The air bags deployed. The contact sustained a seat belt mark, and soreness on the neck and shoulders. The contact also sustained numbness in the right hand. The contact later sought medical assistance. The occupants of the other vehicle did not sustain any injuries. A police report was filed. The vehicle was towed to a tow lot, where it was awaiting to be totaled. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 2,000.

- Stratford, CT, USA

The contact owns a 2014 Hyundai Sonata. Upon making a left or right turn, the low beam headlights failed and shut off. The contact had to manually turn on the high beam headlights each time the failure occurred. Months later, while driving 70 mph in traffic, the vehicle stalled without warning. The contact was able to coast to the side of the road and restart the vehicle. The vehicle was not diagnosed nor repaired. The dealer stated that there was no manufacturer recall to address the repair. The contact was not notified in writing from the manufacturer. The dealer did not notify the contact of NHTSA campaign numbers: 15V568000 (engine) and 15V759000 (service brakes, hydraulic). The manufacturer was notified of the failure. The approximate failure mileage was 80,000. Updated 05/11/16

- Kingsland, GA, USA