This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On 04/19/24 I was driving my car like I normally do. There was no indication of a problem whatsoever. No lights were on, no malfunctioning, no nothing. Suddenly an alarm sounded while I was travelling about 60 mph in normal, dry weather conditions. The digital dashboard said "Hybrid System Warning! Safely Stop and Do Not Drive" and suddenly every single light on the dashboard lit in sync with each other. I pulled my car over on the side of the road and thought maybe I could reboot it. Nothing worked so I had to have the car towed to my house because the service center was closed. I performed research to learn that my car was on the recall list and needed to be serviced. I spoke to the dealership on 04/20/24 and told them it was a recall and needed service. A man asked me to have it towed there on 04/22/24 and that was the last time I have seen my car as of today 05/26/24! I have been calling to very kindly get some kind of status on the repair and when my car will be available for pickup. Every time I call they tell me they will give me my car back "tomorrow, " but tomorrow never comes. I have reached out to Hyundai to ask them for reimbursement of my expenses and to be compensated for such an inconvenience and they are telling me they have a limit on reimbursements that only covers a certain amount of the expense I have had to pay for ride sharing. I would like to be compensated for the hardships this has caused me, the pain and suffering, work stoppage, and reduced quality of life since I do not have the car I paid cash for. The time I have had to wait for the repairs is beyond unreasonable and should result in compensation.
For over a year had to replace right brake light 3 times. Got an extended warranty letter, took to dealership they checked and ordered part needed, its on national backorder. Now my left brake light went out. So now I have no taillights, brake lights or turn signals. It is due to wire melting. I have almost been rear-ended numerous times now. No other transportation so I'm in need of this being taken care of asap.
ABS speed Sensor failure - my speedometer to cease registering in rare situations. If the ABS isn't working correctly, the brakes still work but the wheels may lock up and you'll slide in a straight line. The delarship was not able to reproduce cuz you have to speed up to 45 miles to be able to reproduce the issue. (brought it in couple times) Not inspected by manufacture cuz it would cause me $600 to diagnose the issue at dealer ship. I would get a beeping noise and a light would come up. Once I let go the gas pedal the car go back to normal.
When I returned to my car on [XXX] after shopping I noticed that a crack had suddenly appeared in the passenger side of the dashboard above where the passenger side airbag is located. When I searched the internet to find repair options I discovered that Hyundai issued a recall in 2020 for 2011-2014 due to dashboard cracking and that the recall affected over 580,000 vehicles. I have searched the NHTSA website, but my vehicle is not included in this recall. I am contacting you to make you aware that there are other vehicles with the same problem that have not been included in the original recall. I am asking that you expand the recall to include all affected vehicles. Below is a link to the article I am citing. [XXX] Thank you for your time and attention to this matter. Please contact me for any questions. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Graham, NC, USA
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My vehicle was stolen on November 23rd, 2023. I am completing this form because the vehicle lacked the proper equipment to prevent theft which resulted in a wreck and the vehicle being totaled. -The Ignition was affected as it was stolen and the steering column was peeled. I do not have the car anymore as it was totaled. -The vehicle was easily accessible to be stolen. -Yes
My dash board has deep cracks that go all the way through dash board. A lady I work with has exact make and model as me and has same issue. Open research this seems to be a wide spread problem with these specific models and can cause electrical and air bag issues.
When activating gas pedal, there is a rattling and grinding when in motion and then it subsides. When stopped at light or intersection, when giving gas again, the rattling and grinding resumes. Car seemed to be running a little louder than it's ever been since purchasing a few years ago. At no time has there been any dashboard lights or warnings prompting any problems with engine, low oil or anything else which is what the dealer service center is now telling me is an issue with engine needing to be replaced. Current issues have not been occuring very long which causes me to give the service center a call for an appointment in the first place. Vehicle was dropped off a week ago today, Friday, 9/22/2023, waiting for parts. Currently no work has been done to my vehicle and is sitting on the service center's lot. Was told it will take quite a while to get parts. I've had a rental since Monday of this week and I'm scheduled to return it this evening. Rental is and was expensive and I don't have a spare vehicle to get back and forth to work. Service center hasn't offered a loaner vehicle or suggested a rental company that will provide reasonable rates and collaboration with them. I just want my vehicle fixed and not have to repair cost that would be equal to me just getting another vehicle which is what the quoted cost to repair my vehicle is equivalent to.
This vehicle consumes/burns oil at an alarming rate (1-2 quarts each month). I have taken it to both an independent mechanic and Hyundai, and nothing has been found to be failed. However, this is common enough with Sonatas that I was told that this is "common with Sonatas". This has been going on for well over a year. My concern is if/when the engine locks up while driving.
I keep getting a hybrid system failure in the car loses power, and occasionally will stop running. Most the time when I shut off the car, it resets itself.
I was sitting at a red light for about 20-30 seconds before my vehicle accelerated itself into the vehicle in-front of me while my foot was still placed firmly on the break, causing major damage to my vehicle and some damage to the vehicle in-front of me. My vehicle had to be towed away
This incident singled happen in a 20 or so miles on my way home commute, no freeway drive. I was driving pulling out of a parking street when I notice the vehicle tendency to pull me forward, even though I was preparing to stop. It continue to have this issue at a stop sign and traffic light. at first it was mild pull as if you are being towed. Sporadic pushing forward, but when I turned to the left I notice that the engine pick up speed on its own and the issue was exacerbated on turns to left and right. The issue continue to the point I stayed at a safety distance from other cars and the pull began to be more aggressive. I was driving slow at that point. With hazards lights on. On arrival to my home driveway and upon putting the car on park the engine RMP jump so high that scared me! The car sounded as if it would take off by its self. I had the foot on my brake and did not pump at that point. I took car to the dealership the next day and it continue to pull at sporadic times I drove slow and cautiously. Noticing that the pull got worse driving on a straight street versus the day before only on turns having more aggressive forward acceleration pulls. The dealer has check the car and has not been able to detect the problem with computer codes and apparently have not been able to reproduce the issue after driving the car. The mechanic, told me to take pictures of engine light if when I drive it has issues, and the light comes up. But not other solution was given.
The active hydraulic booster(AHB) failed while I was driving. While driving 70 mph down the highway the car began to beep and immediately the breaks began to lock up and brake pedal went all the way to the floor. All I could hear was grinding and it was hard to stop. A car came close to hitting me because the deceleration was so abrupt. I towed it to hyundai dealership and they confirmed the issue is the AHB. After further research, I learn that this happens more often then expect on this vehicle and at first was very hard to diagnose.
I purchased the car used on 12/2/2022. Drove on local roads until 12/28/2022 then took the car on the high way for the first time, whiel driving 60 mph for approximately 5 minutes and warning siren came on and flashing dashboard that said to stop driving immediately, and pull to the side of the road if possible an electrical failure or battery failure and not power to battery or elctrical system. I pulled to the side fo the road, and got towed by AAA to Key Hyundai in Milford, CT. They kept the car for over 22days, and charged me $3148. Number 3 on the repair documet is Steering concern:ABS and traction control light DTC- it said it was a steering angle sensor circuit and they put a flexible coupling and removed and replaced sterring cupler and calibrated sterring angle sensor and reflash check. The car is leaking some type of fluid and still lurching which can cause an accident.
While driving the car when slowing for a stop, or just closing down in traffic the car/engine at times will jerk and lurch while braking. If I am not a safe distance from a car in front of me I could cause and accident and hit a car, so I try to keep a good distance when in traffic and refuse to drive the car on long distances on the highway. I can't predict when it will happen and when it does the slippery when wet signal comes on even though it is not wet or slippery condiitons. I don't trust the car while driving, and have no faith in it's safety. I haven't scheduled an appointment for repair because the last time I did they kept the car for over 20 days due to what they said was a system, sensor failure and charges me $3100, when I got the car back I noticed liquid leaking from the car and then the above started happening. The car is available for inspection on request. Car has not been inspected yet, not sure if I can reproduce every time. But it happen almost every day I drive the car to work within 20 miles of my home. The dealership the last time would not give me a loaner car and I need the car to travel back and forth to work since I live in a place without access to public transportation.
Last year March 2022, took my car in because of the recall made an appointment for them to tell me on my appointment day they do not have the solution/part so I would get a call back when they have it and it-??s been over a year. Now my car is experiencing sensor and electrical issues
First off there was no lights on other than the low tire pressure symbol that shows up, so I decided to go have my tire replaced, got it done, I drove off after having a tire replaced and within a minute or 2 of being back on the road my car just shuts off. I pulls over to see or access the car, don-??t know what happened. I ended up having to have the car towed home.
hyundai sonata 2013 acceleration stopped working while on freeway. Lagging Noise when pressing on gas to accelerate. Noticed engine light flashing. Red oil light was on as well as EPS light on. Got off freeway to off ramp in turn lane. Luckily stopped by itself. brakes stopped working couldn't press down and not able to use gas. Car was still on only thing I could do was turn steering wheel. After 10 min was able to turn off car and turn back on with only engine light on and could move off the off ramp to chevron gas station. Later I was able to follow my husband to our home with car. Engine was still on and flashing.
My wife was driving as normal, suddenly got an alert! Loud noise, Hybrid System Warning, Safely Stop and Do Not Drive! Stranded in the middle of nowhere with this issue! "???? Towed it to my house. Next day, car works fine. But we are completely scared to drive it now! Took to dealership and they said $3,000 for the part and labor. Are you f-??ing serious!? This is not. Wear and tear issue. The hybrid system should abruptly stop and make it so I cannot drive the car! For no apparent reason!? This is completely bullshit! I-??ve seen online many complaints that it-??s happened after 5,000 miles. Who cares that my car is 9 years old and has 92,000 miles. ??"
A D V E R T I S E M E N T S
- College Park, GA, USA