This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Hyundai Sonata. The contact stated that while his daughter was driving 65 MPH, the vehicle stalled. The vehicle failed to restart. The contact arrived at the scene and attempted to jumpstart the vehicle, however, the vehicle failed to start-up. The contact believed that the failure was associated with NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was towed to a dealer but was not yet diagnosed. The manufacturer was notified of the failure. The failure mileage was 63,547.
The contact owns a 2013 Hyundai Sonata. The contact stated while an acquaintance was driving the vehicle at an unknown speed, the vehicle made an abnormal banging sound and the engine seized. The vehicle failed to restart and was towed to the dealer where it was diagnosed with engine seizure caused by rod bearing wear. The dealer determined that the engine needed to be replaced. The vehicle was repaired under NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). Additionally, the recall repair of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) was performed on the vehicle. The contact stated upon checking the engine oil level more than a year later, she noticed that there was fuel intrusion into the engine oil. The contact stated that an oil change was performed; however, the failure persisted. The vehicle was then taken to the dealer, where the contact was informed that there was significant fuel intrusion in the oil, and the dealer determined that the fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened; however, no assistance was provided. The failure mileage was unknown.
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving approximately 35-65 MPH, the vehicle decelerated unintendedly. In addition, while turning the steering wheel to the left or the right, there was an abnormal clicking noise coming from the steering column. Most recently, while driving at unknown speeds, the brake pedal required excessive force to bring the vehicle to a stop. The contact stated that it was discovered that an unknown liquid was leaking underneath the front of the vehicle with the check engine warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that all the drive belts had fractured, and there was a fracture in the oil line and the radiator. The brakes had failed due to the calipers sticking and failed choppers and readers. The mechanic recommended that the radiator, electronic steering bushing, front calipers, pads, and readers be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The contact received notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 100,000. Parts distribution disconnect.
The contact owned a 2013 Hyundai Sonata Hybrid. The contact stated that while the wife was driving approximately 65 MPH, an abnormal engine noise was suddenly present coming from the engine compartment before the vehicle stalled. After parking on the side of the road and exiting the vehicle, moments later flames and smoke were present coming from the engine compartment and the fire department was called to the scene and extinguished the flames. The vehicle was deemed destroyed and towed away. A police report and fire report were taken at the scene. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the incident. The failure mileage was 125,000.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at approximately 55 MPH, the vehicle lost motive power and stalled. The contact stated that the brakes and power steering were still operable. The contact was able to coast off the highway. The contact stated no warning light was illuminated. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the engine had seized and needed to be replaced. The contact had been advised by the mechanic that the engine failure was related to NHTSA Campaign Number: 17V617000 (Engine and Engine Cooling). The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 127,000.
- Trabuco Canyon, CA, USA
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The contact owns a 2013 Hyundai Sonata. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was experiencing excessive oil consumption and the vehicle would no longer properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the valve cover gasket was faulty and needed to be replaced. Additionally, the contact was informed that the engine oil needed to be flushed, and an unknown sensor light needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 35 MPH, there was an abnormal knocking sound coming from the vehicle. The check engine warning light then became illuminated. The vehicle was taken to the dealer and the mechanic stated that the vehicle had experienced a failure like NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The vehicle was not repaired. The manufacturer was contacted, and case was filed; however, the mechanic declined to repair the vehicle. The failure mileage was 96,000.
The contact owns a 2013 Hyundai Sonata. The contact stated that while her son was driving approximately 65 MPH, the check engine and battery warning lights illuminated, and the vehicle lost motive power and stalled. The vehicle was towed to the local mechanic who indicated that the engine had failed; however, the cause of the failure was not yet determined. The vehicle was not yet repaired. The manufacturer and local dealer were not yet notified of the failure. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was 162,000.
The contact owns a 2013 Hyundai Sonata. The contact stated that the instrument panel warning lights were blank. Additionally, the vehicle was consuming an excessive amount of engine oil. The contact called the local dealer but the vehicle was not diagnosed or repaired. The contact stated the failure was related to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The manufacturer was not contacted. The failure mileage was unknown.
The contact owns a 2013 Hyundai Sonata. The contact stated that while at a stop light, the vehicle stalled without warning. The contact initially had the vehicle towed to an independent mechanic who informed him that the engine had seized. Upon investigation, the contact discovered NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) which he linked to the failure. The contact then towed the vehicle to the dealer and was informed that the vehicle was under an extended warranty. The manufacturer was notified of the failure but denied the extended warranty due to a lack of service and maintenance records. The vehicle was not repaired. The failure mileage was approximately 60,000.
The contact owns a 2013 Hyundai Sonata. The contact stated that while his wife was driving 10 MPH, the engine seized. The driver was unaware if any warning lights were illuminated. The vehicle was unable to restart. The vehicle was towed to an independent mechanic. The mechanic diagnosed the vehicle with engine bearing wear failure. The battery and starter were also burned. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not included in NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The approximate failure mileage was 80,000.
The contact owns a 2013 Hyundai Sonata. The contact stated the vehicle would lose oil at an excessive rate as the oil warning light would appear on the instrument panel. The contact also stated that once he replenished the oil, a large cloud of greyish smoke would emit from the tailpipe upon the depression of the accelerator pedal. The dealer nor the manufacturer had yet to be notified about the failure. The vehicle had yet to be repaired. The failure mileage was approximately 138,000.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at 30 MPH and coming to a stop, the vehicle stalled. There was no warning light illuminated. The contact drove across three lanes and veered to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the engine had seized due to metal fragments being stuck into the engine. The dealer replaced the engine under NHTSA Campaign Number: 17V226000 (Engine And Engine Cooling). Additionally, the contact received a recall notification of NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). However, the parts to do the recall repair were not yet available. The local dealer was contacted. The vehicle remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time to complete the recall repair. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 105,000. VIN tool confirms parts not available.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving at an undisclosed speed, the vehicle made knocking noises. The vehicle was towed to the dealer where it was diagnosed with engine failure. The dealer informed the contact that the engine needed to be replaced; however, the manufacturer declined the engine replacement. The vehicle was not repaired. The manufacturer was made aware of the failure and declined the engine replacement due to the vehicle having a salvage title. The contact related the failure to NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 64,000.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 65-70 MPH, the vehicle stalled inadvertently. Upon veering to the side of the road, several unknown warning lights illuminated. The contact was unable to restart the vehicle after several attempts. The vehicle was towed to an independent mechanic however, the independent mechanic was unable to replicate the failure. The vehicle was then towed to the local dealer. The dealer informed the contact that the diagnostic test would be performed at his expense as they would have to take the engine apart and would then reassemble it. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer also informed the contact they would follow up with the dealer and they would get back to him. The contact was awaiting a call back from the manufacturer. The contact referenced NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The failure mileage was approximately 88,000.
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving her vehicle, the vehicle started stalling. The contact stated that there was no warning lights illuminated, however her vehicle started smoking. The contact stated that she was able to drive the vehicle to a service station where she attempted to restart the vehicle. The contact stated that the vehicle was unable to be restarted. The contact stated that she then had her vehicle towed to an independent mechanic who advised that she was experiencing an internal engine failure. The contact stated that she then contacted the dealer who advised her that her vehicle could not be repaired due to not having a warranty. The manufacturer was notified of the failure. The failure mileage was 56,000.
The contact owned a 2013 Hyundai Sonata. The contact stated that her son was driving the vehicle at 35 mph when he noticed that smoke was issuing from the rear which then entered the cabin of the vehicle. The contact's son was able to slow the vehicle by using the shifter due to not having any brake power. The contact stated her son was not aware of any warning lights being illuminated. The contact's son flagged a police officer who called the fire department. The fire department extinguished the fire with water, but the vehicle was completely burned and undrivable. The vehicle was towed to a police impoundment lot. The contact was not aware of a police or fire department report being filed. The contact did not take the vehicle to the local dealer and the contact's insurance company declared the vehicle a total loss. The vehicle fire origin was not determined by the insurance company. The manufacturer had not been informed of the failure. The contact stated that she had a previous recall letter from the manufacturer for a fuel line issue and it was addressed at a local dealer. The failure mileage was approximately 65,000.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving the check engine warning light was illuminated. The vehicle was taken to the independent mechanic where the oil was drained, and the contact was informed that the connecting rod bearing was faulty. The vehicle was not repaired. The contact mentioned that when he drove away from the independent mechanic, the engine seized. The contact did not feel safe driving the vehicle. A dealer was not contacted. The manufacturer was contacted however, there was no response. The contact referenced NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) as a possible solution to the failure however, the VIN was not included. The failure mileage was approximately 140,000.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving approximately 5 mph, the vehicle loss motive power. The vehicle was not able to be restarted. The contact stated there was no warning light illuminated. The vehicle was towed, diagnosed, but not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) however, the Vin was not included. The manufacturer was not informed of the failure. The failure mileage was not available.
The contact owns a 2013 Hyundai Sonata. The contact stated upon starting the vehicle, the check engine warning light was illuminated on the control panel. The contact also stated a loud knocking noise came from the engine compartment. The vehicle was inspected by an independent mechanic where it was diagnosed the engine needing to be replaced. The vehicle was not repaired. The contact was relating the failure to NHTSA campaign number: 17V226000 (engine and engine cooling). The manufacturer had not been informed of the failure. The failure mileage was approximately 121,140.
A D V E R T I S E M E N T S
- Stoneham, MA, USA