This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have been contacting Hyundai since before November 2022 on an issue with the engine. At this point, the engine was spuddering, hard to acclerate, lags, shuts off yet no warning lights were on. I was told about the engine recall which is why I went there. Set an appt and when I got in, he said it does not SOUND like a rod knock and sent me home even though there is an active recall on the car that is IMPORTANT to fix, the fuel line. He did not care to fix that. I wrote Hyundai and they sent me another dealer and that was that. No cares in the world at how we were treated. Its been now 3 months and the car has been sitting because Hyundai refuses to help. The car only has 105,000 miles on a 2013. I have a case manager assigned that is avoiding my calls and finance company yelling at me for maintenance receipts of the car. Maintenance receipts are not listed anywhere. I have barely had the car a year! The fact that they sent my family home in an unsafe car is not cool! Then on my travels, the car starts knocking loudly and the check engine AND oil light both come on but the check engine light was flashing. NOONE IS HELPING US. My fiance lost his job because we had to rely on uber or lyft for him to get to work and he was late a few times due to those services not being reliable. There is a recall on the engine with the same specifications that I am having AND an OPEN recall for the very very hazardous fuel line on the car to be replaced. I am tired of the run around. I need help! I have seen the numerous complaints on this car so why is it so hard to get help? When I start my car it sounds like a helicopter but with metal, not air so LOUD and is a rod knock. Another call to the case manager made today and again ignored. I cannot post a video
Steering in my vehicle has been very sloppy and hard to keep in a straight line. The engine just went out on me a few days ago and almost caused a wreck due to the car almost dying on the freeway.
The contact owns a 2013 Hyundai Sonata. The contact stated that while her son was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as needed. Additionally, the vehicle made an abnormal sound. The vehicle was towed to the dealer, who informed the contact that the engine needed to be replaced. The contact related the failure to NHTSA Campaign Number: 22V312000 (Fuel System, Gasoline). The manufacturer was not made aware of the failure. The failure mileage was 72,817.
First off there was no lights on other than the low tire pressure symbol that shows up, so I decided to go have my tire replaced, got it done, I drove off after having a tire replaced and within a minute or 2 of being back on the road my car just shuts off. I pulls over to see or access the car, don-??t know what happened. I ended up having to have the car towed home.
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated that the vehicle was previously repaired under TSB: 21-01-022H-1; however, while driving at an undisclosed speed, the vehicle lost motive power and stalled. The vehicle was towed to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure but offered no assistance. The failure mileage was approximately 60,000.
- Hamden, CT, USA
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The contact owns a 2013 Hyundai Sonata. The contact stated the vehicle was experiencing an oil consumption failure. The contact took the vehicle to the local dealer, but the mechanic was unable to determine the cause of the failure. The vehicle was not repaired. The contact took the vehicle to the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 180,836.
My engine in my 2013 Sonata GLS has been consuming outrageous amounts between my oil changes no oil change lights has ever come on NOT ONCE. I-??m just driving with no oil the only reason I checked because I heard rattling sound. This occurred 5000 miles before the next oil change was due. The past 3 oil changes this has happened and I-??m thinking the dealership not adding oil and they say they are and I say why am I always out of oil. I purchase the car in 2014 NEW although it-??s a 2013 I-??m the only owner it had 16 miles on it then CURRENTLY has just under 120k so I don-??t drive it much.
The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle was shaking. The contact stated that the engine was previously replaced in 2019. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000.
My Sonata has been burning through oil. I have to add a quart about every 1000 miles or less. I am getting my oil changed frequently due to this problem. I was told at my mechanic's that this is a common issue with 2013 Sonata's. I don't know if there is anything else wrong but my engines lights come on and the car is having issues getting to speed limits on highways as it is very sluggish.
While driving for approximately 10 minutes, all service lights in the dash came on and the engine cut off completely. The car was able to start and was taken to a mechanic where the PO1326 code was recorded. The car was taken to Hyundai and they couldn-??t replicate it. Approximately 5 hours after picking my car up the services lights came on and the car stopped working. Now it is locked up and will not turn over.
My engine seized up and the car just stopped as I was driving. I had it towed to the dealership to be fixed and they said there was a recall but they couldn't fix it because my car is over 120000 miles.
My sonata uses oil about a quart every 1000 miles. The acceleration is weak and there's no warning lights on in the dash. The lifters will start chattering and I'll stop and put a quart to a quart and a half in it. The cruise control alot of times will not work and when it does a lot of times you have to mash the buttons hard and several times. My sonata is ready to be inspected at anytime.
The contact owns a 2013 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling). The contact stated while driving 40 MPH, the vehicle made ticking sounds, and then the engine seized with several unknown warning lights illuminated. The vehicle was towed to her sister's residence and then to the dealer. The dealer determined that the engine needed to be replaced; however, the dealer was awaiting the manufacturer's approval for the engine replacement. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The contact stated that the vehicle previously had the engine replaced in 2019. The failure mileage was approximately 180,000.
The contact owns a 2013 Hyundai Sonata. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that he had been adding a quart of engine oil to the vehicle every 1,000 -?" 1,500 miles. The vehicle was taken to an unknown dealer who informed the contact that it was a known failure. The contact stated while driving 65 PMH, the vehicle began to stall and sputtered. Additionally, there was black smoke coming out of the exhaust pipe. There was no warning light illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the dealer where it was diagnosed that the crankshaft was releasing metal shavings into the oil. The dealer completed unknown repairs on the vehicle however, the failure reoccurred while driving. The vehicle was taken to a second dealer, Roswell Hyundai (1909 W 2nd St, Roswell, NM 88201) where unknown repairs were completed; however the failure persisted. The manufacturer was notified of the failure and informed the contact that they could not cover the engine replacement as the failure was not significantly severe. The contact stated that both dealers informed him that he would need to continue driving the vehicle until the engine experienced a complete failure; then, the manufacturer would cover the engine replacement. The vehicle was not repaired. The failure mileage was approximately 120,000.
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 60 MPH, there was smoke coming from the vehicle, with an abnormal fuel odor. There was no warning light illuminated. The contact pulled over and left the vehicle at the scene. The contact called the dealer who linked the failure to the fuel line. The manufacturer was notified of the failure and informed her that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 190,000.
I was driving to working and I was going about 75 mph and then I started losing power. My speed reduced to slowly and a loud knocking was coming from my car. There was hesitation and shaking as I drove it to the side of the road. As I tried to accelerate to safely move to the side of the road the knocking continued. There is a lot of shaking. The next day the car would shaking and knock for 10-15 seconds and then shut off completely.
The car caught on fire while my family was driving it. Nearly killing them in the fire. Witnesses say the fire started underneath the car then went to the engine. There is a TSB recall 227 on those types of cars indicating the fuel tube needed replacement. This car was serviced last in September with an engine replacement at Hyundai dealership. That day the check engine light came on. Police was called, insurance is investigating. Have not contacted manufacturer.
A D V E R T I S E M E N T S
- Litchfield Park , AZ, USA