10.0

really awful
Crashes / Fires:
5 / 3
Injuries / Deaths:
3 / 0
Average Mileage:
40,080 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Hyundai Sonata body / paint problems

body / paint problem

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2013 Hyundai Sonata Owner Comments (Page 1 of 2)

problem #38

Apr 102024

Sonata

  • miles

A D V E R T I S E M E N T S

Vehicle driver and passenger door handles will not open from the outside despite being unlocked. No damage occurred to handles. Handles worked one day and stopped working the next. Huge safety risk, if there is an accident, the driver and passenger are completely inaccessible.

- Columbia, SC, USA

problem #37

Jan 012023

Sonata

  • miles
My rear drivers side door will not open. I cannot get my grandson out of his car seat without walking to the passenger side of the car. If there was an accident, first responders would not be able to reach anyone in the backseat behind the driver's seat. This is a common problem with this make/model vehicle. I asked the dealer to try to open it for me, but wouldn't even look at it for without a $185 charge. No one else has inspected the vehicle. There were no warnings, messages, or other symptoms of the problem prior to the failure.

- Phoenix, AZ, USA

problem #36

Jun 302020

Sonata

  • miles
My vehicle and a couple more vehicles that I have seen seem to have a cracked interior dashboard caused by the heat. This problem seems to be common on hyundai's of different models. I've owned several different manufacturered vehicles, and this is the first vehicle manufacturer with a common problem with the cracking of the vehicles interior dashboard it has plastic fumes. There seems to be no remedy for this defective product. I have done research and found alot of people online having the same problem.

- Hurst , TX, USA

problem #35

Nov 202021

Sonata

  • miles

A D V E R T I S E M E N T S

Currently, Hyundai has issued a notification for extended warranty on a 2016 Hyundai Tucson and the Hyundai ELANTRA for an issue with the door latch system. However, this problem is occurring in several other Hyundai models. I own a 2016 Tucson and also a 2013 Sonata. the problem starts out usually when you try to open the door you have to pull the handle 2 to 3 times before it opens eventually it will not open at all. I had the problem fixed on the Tucson it was still under warranty, however, my 2013 Sonata rear driver side door just stopped opening from both the inside or the outside. I-??ve watched videos on how to get the door open and I-??ve looked up how to get it fixed. If I take it to the dealer it can cost up to $1500 which I don-??t have. I don-??t understand why it-??s not a safety recall. I currently have one grand child who sits in a car seat in the back, and I only have one way of getting her in and out through the opposite door that opens, in another week, I will have a second grandchild to put in my car. I cannot install both car seats and use them if only one door opening. This is a safety hazard in all their vehicles. They use the same latch mechanism on all of their vehicles, if you look at YouTube, you-??ll see hundreds of Tucson videos and if you search sonata you-??ll find the same latch problem with sonatas. When I took my Tucson to be repaired, I asked about the Sonata and the repair person said if there-??s no recall, I would have to pay to have it fixed. This is a safety issue because you can close your door and drive then Stop your car and try to open your door and it won-??t open, and it is impossible to climb from the front seat to the backseat in a Sonata. There is no warning, It just happens. please look into this I need my doors fixed and I cannot afford $1500 to fix one door!

- Ocean View, NJ, USA

problem #34

Jun 012022

Sonata

  • miles
2013 Hyundai Sonata has massive white pearl paint peeling. Large swaths on both read roof racks (each about 48 square inches), trunk peeling (across the entire width on the trunk top edges), front engine compartment hood (4 spots ranging from 3 - 15 square inches). Paint peels away down to undercoating level - poor bonding of the paint to the undercoat).

- San Jose, CA, USA

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problem #33

Jun 172022

Sonata

  • miles
The front passenger door does not open even when it is unlocked. The power locks will make the noise as if the door is unlocked but the latch is stuck. Even if you manually unlock the door, it will not open. This is a safety issue because you can not safely exit the vehicle if you were in the passenger seat. There were no warnings before this problem presented itself.

- El Paso, TX, USA

problem #32

May 012022

Sonata

  • miles

A D V E R T I S E M E N T S

passenger rear door will not open, not from the inside or outside of the vehicle

- Phoenix, AZ, USA

problem #31

Oct 012021

Sonata

  • miles
Rear passenger door doesn-??t open from the inside or outside. The actuator is unlocking but the cable that attaches to the handle is stretched and not releasing from the striker. The component at fault is the -??latch assembly-??. This is very dangerous and people can get stuck in the rear.

- Las Vegas, NV, USA

problem #30

Aug 102021

Sonata

  • miles
White paint peeling off from the car.

- Colonie, NY, USA

problem #29

Apr 052021

Sonata

  • 65,000 miles
Seatbelt failed too retract correctly allowing door to be shut on it leading too door ajar sensor damage or failure leaving red light at bottom of driver door always turned on draining battery every time overnight. Only fix for this was too remove sensor to prevent battery drain but now my car locks door even with engine turned on. Saftey issue. Cost of fuel roadside unlock assistance and battery check or replacement cost.

- Pensacola, FL, USA

problem #28

Apr 012021

Sonata

  • miles

A D V E R T I S E M E N T S

The front dashboard has multiple lines of cracks near the dashboard. After researching online it looks like a common issue with this model. The dash being cracker on the passenger side on top of the airbag makes me really worried about the airbag blowing off. Also the car looks so bad with all the cracks that I have pur a cover on top of the dash which could result in the airbag not opening upon collison.

- Orlando, FL, USA

problem #27

Nov 192020

Sonata

  • 156,000 miles
My engine was recently replaced due to a settlement agreement due to faulty engine which died, this occurred in October 2020 and I received my vehicle back two weeks ago with a new engine. Last night on 11/19/2020 the engine in my vehicle burst into flames while I was parked in a restaurant parking lot. The engine caught fire with no notice and I had to contact the fire department to put the fire out.

- Dumfries, VA, USA

problem #26

Jul 072020

Sonata

  • 65,000 miles
Two cracks (6 inches or longer) have appeared on the passenger side dashboard (around the "air bag" indication on the dash). I am very concerned this will compromise the deployment of the air bag if necessary. A formal complaint (case#17284937) was logged in by Hyundai, but no remedy was given.

- Wellington, FL, USA

problem #25

Aug 172020

Sonata

  • 140,000 miles
I was driving to work on a highway, approximately 7:15am I started smelling something burning. My car was bucking. I went to pull over when my car turned a sharp right into trees. The car was completely consumed by flames.

- Washington, NJ, USA

problem #24

Jun 032020

Sonata

  • 42,017 miles
The paint is peeling on the hood of the car. On the dash there are 2 cracks one on either side of the airbag enclosure. The steering wheel has the rubber peeling off. The paint on the top of the roof panel is cracked/ready to peel off. The car was in my driveway. I had to replace the transmission sensor with harness 6/03/2030 I only had 42171 miles at the cost of $751.47. My warranty is for 10 years and 100,000 miles but they said it wasn't covered. I was driving when the check engine light came on and I made the appointment immediately and brought it in 6/03/2020 to the Hyundai dealership.

- Destin, FL, USA

problem #23

Jul 152020

Sonata

  • 86,000 miles
The trunk no longer opens automatically when pushing the button on remote key and/or trunk button inside the car. Additionally, the car's display system no longer operates properly and when touching the screen to select an option, it operates a different function then pressed. Such as. Selecting volume up might change the radio station instead. When pressing the screen to select a different mode for music, screen went completely black while navigating (car in motion) and was no longer operable. The rear view camera has failed as well and when the vehicle is put in reverse, there is merely a blue screen and no visual of the rear. I had an error message display on the screen on 15 July 20, but I am uncertain if this is relatable.

- Mangilao, GU, USA

problem #22

Jul 192020

Sonata

  • miles
Took my car to (Hyundai sanota 2013 turbo) to dealer to get brake lights fixed and the steering wheel fixed acouple of years ago...which was covered by my warranty the underwriter notice the paint had pealed from the front bumper and stated he will have them paint the bumper after he checked with someone they stated the other owner had bumper wrapped so Hyundai not responsible... since then I've seen many of Hyundai bumbers with the same problem 🤔 #2 while driving my car last this weekend a tapping sound coming from engine so I chaged my oil...after I chaged the oil the I drove my car not even 2 miles and it seemed the tapping sound was getting worse... the oil and check engine light came on and it started knocking and shut off now my car want even start my extended warranty expired 2/2020😖

- Orlando, FL, USA

problem #21

Feb 212020

Sonata

  • miles
My front and passenger driver's side doors have had the locking mechanism/actuator cables detach and break. Requiring me to have a mechanic forcefully open the doors and then replace the internal locking assembly and cables at a cost of over $800 per door. One door cable broke in the summer of 2019 and the second door, the drivers door, just broke this Friday 2/21/2020. This is a huge safety hazard and is known to happen in this vehicle after warranty is out. If this happened without someone knowing they wouldn't be able to open their door. I work with uber and lyft as a second job as well and cannot have this type of mechanical issue.

- Fresno, CA, USA

problem #20

Jan 022020

Sonata

  • 53,000 miles
My 2013 Hyundai Sonata driver side door handle when I unlocked my door to get in my vehicle it will not open at all even with the key to unlock my drivers side!

- Houston, TX, USA

problem #19

Jul 272019

Sonata

  • 63,389 miles
The paint is chipping across the whole vehicle. Some areas are just little spots but others are large chunks. The vehicle has been properly maintained yet the paint is chipping.

- Miami, FL, USA

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