This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While traveling on a highway at approx. 65mph with other vehicles in front of and behind me, all of the indicator lights on my 2012 Hyundai Sonata lit up and the engine siezed. The RPM dial indicated "0" and I had to coast to a safe place to exit the highway. The engine was not running, so I attempted to start it, resulting in smoke coming out from under the hood of the car. Had to have the car towed to repair shop and was told the engine was completely seized. I am the only owner of the car and have maintained service properly including having it inspected when recalls were received. I am now getting the run around from Hyundai as they say it is no longer covered under warranty. My financing has not even come to an end, but the engine did and I do not find that acceptable. Especially since learning Hyundai has known of a problem with this engine.
Takata recall engine rod bearing, this car has had 7 recalls. The engine can go now. I just want to get out of the car into something where the manufacture didnot rush to put together. This is the second time I've taken the car for the engine noise and the clicking. Oil is not staying in the car. "help"
Engine has ticking / knocking has recall on engine wondering what to do to have fixed, service dept said not to worry about it added ex quart oil and longer dip stick"? said should take care of problem but still ticks, this is my only car and travel should we be concerned"
Last year (2016) 2 months after I purchased my 2012 Hyundai Sonata my engine failed. I realized it was due to a recall on my car. I was not notified at time of purchase and car facts did not mention open recall. The dealer refused to pay or be involved in the fixing of the car or the rental. Even though I paid 2000 dollars out of pocket for an extended warranty. The Hyundai company completed the recall fix on my engine and my insurance company (state farm ) got the dealership to cover half the cost of the rental. This year (2017) almost exactly 1 year later I am driving 60 mph down the freeway and my engine fails once again. I had my car towed to the same merced Hyundai dealership hat "fixed" the problem last year. The problem is the fuel tank has metal debri in it from the time hey built the car and over time as it passed through your engine it breaks it down. The "fixed" the problem by replacing my engine block but not replacing he fuel tank so won't the problem just happen again? I am hoping they don't try to make me pay for it this time around. I would like to know my options for this situation and who needs to be held accountable.
I was not involved in an accident, but this is the second time that my engine has failed, the first was February 2016, the dealership had my car for more than three months. Now a part inside of the engine that was replaced has failed. The car is over heating. Hyunadi would not paid for a rental car the dealer gave me one. Third, Hyundai wanted the dealer to send pictures of the engine, then send pictures of the oil mixing with the anit freeze liquid. I called Hyundai and spoke to Mr. Chris lowe at the eastern regional Hyundai office he assure me that he would call the dealership on Wednesday of last week he did not and I had to call him about my car. He was not helpful. I owe a great deal on this car and I can not afford to pay $800 a month for a need car which I did not want. I would like to have a used 2017 with mileage under 12, 000. No accidents. I am very disappointed in the response and poor customer service that I have received from Hyundai. The engine was provided by Hyundai and they should help me with the car or buy it back and so I can get into a different car without the engine problems.
- Philadelphia, PA, USA
Search CarComplaints.com for these popular complaint phrases...
The contact owns a 2012 Hyundai Sonata. The contact stated that the engine prematurely seized without warning. The vehicle was taken to the dealer where it was determined that the VIN was excluded from NHTSA campaign number: 15V568000 (engine). The vehicle was still at the dealer and awaiting a solution by the manufacturer. The dealer stated that the engine assembly needed to be replaced. The VIN and failure mileage were not available.
The contact owns a 2012 Hyundai Sonata. While driving 35 mph, the lights on the instrument panel illuminated and the engine seized. The vehicle was towed to an unknown dealer, but the vehicle was not diagnosed or repaired. The contact was advised that she would need to pay $400 before work could begin to verify the cause of the failure. NHTSA campaign numbers: 15V568000 (engine) and 17V152000 (seat belts) were associated with the vehicle. The manufacturer was not made aware of the failure. The failure mileage was 85,000.
External high pressure fuel pump - my car just continually remained in the start up for 60 seconds without actually finishing the start up. I had to turn the car off try again 3 times. Once started and in motion after about 2 minute the car began sputtered and slowed down even when mashing the gas until I could get it to a repair shop thankfully the road was not filled with other cars going the posted speed limit of 55 because I may have been in an accident.
The contact owns a 2012 Hyundai Sonata. The contact stated that there was an abnormal noise coming from the engine area. The vehicle was included in NHTSA campaign numbers: 15V568000 (engine) and 14V434000 (power train) but had not been notified by the manufacturer. The vehicle was towed to the dealer for a diagnostic testing. The manufacturer was notified of the failure. The approximate failure mileage was 91,000.
The contact owns a 2012 Hyundai Sonata. The contact received notification of NHTSA campaign number: 15V568000 (engine); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I purchased the car in June 2014 it was used and had 38,940 miles. I've had to buy three 3 starters & 1 battery since I bought it. The mechanic in Florida stated there was an electrical issue which was shorting out my starter/battery. I took the car to rick case Hyundai in plantation, fl, after the first starter died, I do not recall the exact date and they told me to get a refund from Hyundai as it was still under warranty. I would have been between Sept.-Dec. 2014. I have only been reimbursed $310 from Hyundai to date for the first starter. I get my oil changed every 3,000-5,000 miles. I took the car to lithia Hyundai in fresno twice, Jan. 2016 for recall 132 ' they claimed nothing is wrong. Seven months later I have the same issue. First complaint, while driving the car home last night the car slowed down and stalled while driving; I had to tap the gas pedal several times and the car took off. This happened on a busy road with cars around. When backing the car, there is a knocking noise. This morning, the car did the same thing on my way to work and I almost had an accident, because it would slow down while my foot is on the gas pedal ' it was like I am running out of gas and I have the tank almost full. It would take off again after tapping the gas pedal several times. This was on a very busy road with a lot of cars. My fianc took the car August 2016 to visalia Hyundai and they tried to claim my car/VIN # does not show it as being under recall. I had to pay $81 to get that fixed and that issue was part of a recall as well but I was told my VIN # did not show up for it. I have had electrical issues and engine issues with this vehicle since 2014 & Hyundai has done nothing. I brought my vehicle to the dealer while still under warranty, they failed to do anything. I've paid a lot of $$$ monthly for this car & on repairs for a car that isn't safe.
Takata recall"?" 2012 Hyundai Sonata air bags not working. The air bag light in my 2012 Sonata (bought brand new) stays on. My concern initially was that the bags would deploy spontaneously but when taken into dealer, I was told "they would not deploy at all - even if there was an accident." This seems to be a manufacture's defect. Could this be under the takata recal?.
Driver side air bag light stays on, when I called Hyundai they told me take a picture and send it to them...? engine cuts out while driving and then reconnects tail lights stay on air conditioner makes loud noises.
The contact owns a 2012 Hyundai Sonata. While driving various speeds, the vehicle stalled without warning. The vehicle was able to restart. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced. The vehicle was not repaired and the failure recurred. The VIN was not included in NHTSA campaign number: 15V568000 (engine). The manufacturer was notified of the failure. The approximate failure mileage was 106,000.
"takata recall" my car takes a while before it actually cranks and while I'm driving it begins to stall in the middle of the highway. Once I go over 60mph my steering wheel begins to shake almost uncontrollably.
While driving my 2012 Sonata (purchased at freeman Hyundai in irving, tx) it started to have loose steering then started to hesitate frequently. While driving it started to hesitate and a cyclic knocking noise from the engine ensued while attempting to accelerate. Drove to dealership and was told the steering would be taken care of. Was also told the oil had metal shavings which was effecting the motor. The car is under warranty, this is a known issue. The service department is trying to get out of the repairs because the oil changes were not done by them. Any subsequent engine failure could result in my car stalling, increasing the risk of a crash.
The contact owns a 2012 Hyundai Sonata. While driving 55 mph, the vehicle lost power. In addition, the accelerator pedal was depressed, but the vehicle failed to accelerate. The check engine warning indicator illuminated intermittently. The failure recurred on numerous occasions. The vehicle was taken to a dealer, but the vehicle was unable to be diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 70,000.
I purchased my vehicle 1/21/15 certified pre-owned w/ 39,011 4/10/15 as I was driving on a town road doing approximately 45 mph, the vehicle shut off on me and turned itself back immediately. The heat was not on prior to the shutdown, but when the car turned back on, the blowers came on full blast. I explained to the dealer it was like my car was possessed. Mechanic only tested the battery at this time, battery is fine, cause is unknown. 8/3/15 engine seized with while driving approximately 60 on a state highway. Engine was replaced and later a recall was announced by the manufacturer. 9/18/16 vehicle shut off again while driving on an interstate doing approximately 80 mph while switching lanes. Lost power steering briefly and the vehicle came right back on, all lights illuminated on the dash, radio came back on blasting (was not like that prior to shutting off). Maybe it was a coincidence or not, but the second I turned my left turn signal on, is when the vehicle shut off. It came back on maybe 3 seconds later. Original dealership claimed a loose connection with the battery caused it, however, they did no further testing or investigating. It is currently at another Hyundai dealership getting assessed. From 2/20/15 until present, I have also been experiencing the controls on the steering wheel not functioning properly: Ex. the mode button will mute the volume, the channel changer and volume will start making calls on my bluetooth call log or activate the voice controls. Volume will sometimes changes the channel or will increase instead of decrease and vice versa. Sometimes the channel changer will control the volume or mode, they do what they want to when they want to. Cruise control is inoperable most of the time. I have multiple videos and have shown the mechanics, but they claim to never be able to duplicate the problem. Cause, still unknown.
A D V E R T I S E M E N T S
- Quitman, AR, USA