This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I'm not even sure what all recalls are there anymore however this is the car I love to hate... break wires keep melting car is now burning oil apparently and there is no reason or leak the engine is knocking now... absolutely love my car but I believe she will leave me stranded soon on top of what ever happened with the break light staying on randomly reduced my driving speed nearly causing me an accident
Had motor replaced from a previous recall, 4days after this fix I noticed a rough idle. Went to numerous shops incld dealership was told by dealership that recall was done and any other repairs would be out of pocket. Problem has progressed from rough idle and engine noise to poor acceleration and mistimed boosts. As in when entering highway car doesnt accelerate very fast very long delay before boost intiates. Once at desired speed when slowing down car boosts without pressure to accelertator!!! now that winter has arrived, sporadically on cold start car idles even rougher and sounds as if it with shut off. When driving in traffic car idles rough then shuts off!! no power steering! no lights ! no power! this happened whilst car is in drive and in motion! I try to avoid hwys and night time driving when I can as im scared to death of this car. I purchased it used in dec2017 11 days later intial issues began with car loosing power. Now after issue was "fixed" by replacement motor same intermediate lost of power issues again but with the added boosting issue as well now.
The contact owns a 2012 Hyundai Sonata. While driving 65 mph, the vehicle stalled without warning. The contact was able to push the vehicle over to the side of the road. The contact attempted to restart the vehicle, but it failed to start. The vehicle was towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The vehicle was not taken to a dealer and was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 1,500.
My engine began knocking after I had an oil change the morning of Dec 7th 2018, the next day the knocking got louder and my engine atalled completely when going rouglt 20mph. My car engine wouldn't start and I had my car towed. I financed my car at 97K miles from auto express Kia rt 8 in erie pa on April 28th 2018, I have had the car for no longer than a little over 7 months. Dec 8th 2018 is the day my engine gave up on me and my car is no longer safe to drive.
- Erie, PA, USA
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"fire hazard" received an engine replacement under Hyundai engine recall, I picked-up the car on 09-13-18. I've had several problems occur in the last few months. One of the main issues is a fuel/gasoline smell inside the cabin and around the engine compartment. Now there is extremely strong smell of gasoline whenever I just turn on the ignition without starting the car. I also notice that there was a puddle of gasoline on the ground under the engine area. I read that some cars are catching on fire after Hyundai replaced the engines under the engine recall. My concern is for safety of my family. There is potential that my car may/will catch on fire. The car has not been driven in over three weeks. I've filed a complaint on 12-03-2018 with Hyundai motors(case # 13222827) but have not received any updates as of yet.
Turbo charger fails to engage resulting in the vehicle's dangerously minimal speed and inability to keep up with traffic flow. Acceleration is sluggish at best after replacing various turbo components.
The contact owns a 2012 Hyundai Sonata. The contact stated that the driver's seat belt buckle failed to secure when attempting to place the seat belt into the buckle to lock in place. The contact had to make multiple attempts to get the buckle to finally secure. The contact was notified by a credit monitoring application that the vehicle was included in NHTSA campaign numbers: 18V137000 (seat belts and air bags), 17V152000 (seat belts), and 15V568000 (engine). The manufacturer was notified of the failure. The failure mileage was not available.
Car seized at high speeds, brakes locked and eventually was able to get car to stop on side of the road. Noticed burning under hood around engine and starter. When taken to dealership, was told that the issue was due to engine recall. Called in and expressed concern with Hyundai that car caught fire. I am now seeing that Hyundai is being under federal investigation over the fires. I notified the company back in June of 2018 about this issue, and was told it was just the engine recall. Now that the company is under federal investigation, I feel the company lied to me earlier during my issue.
I currently own a 2012 Hyundai Sonata 2.4 in which I purchased from a dealer and the car is currently using oil. Under further investigation I have read up on the recall for the engines and see that many were replaced under a "recall" I contacted Hyundai recall support and they told me to take it to a local dealer in which I did. My car had the airbag recall performed and I asked about the engine recall in in turn the service manager told me that the engine had been "checked" by previous dealer but not replaced under the recall. The car has all the symptoms of the recall needing to be performed on the engine assembly but they refuse to help me because the dealer states its outside of the recall milage slot. I feel as if there is a recall on the engine as a safety recall that the engine should have been replaced by the previous dealer before it was sold from them. Instead I purchase the vehicle and unknowingly have a potential safety hazard for me and my family. I believe a safety recall is a safety recall. Shouldn't matter the milage. It's almost as if Hyundai is saying "well if it's made it this far then screw it" the vehicle is using oil and has metal shavings in oil
The contact owns a 2012 Hyundai Sonata. While driving 65 mph, the vehicle stalled without warning. The contact was unable to restart the vehicle and had it towed to his residence. The vehicle was diagnosed by two separate independent mechanics who stated that the engine seized. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 15V568000 (engine). The dealer and manufacturer were not notified. The approximate failure mileage was 100,000.
Vehicle traveling West bound interstate 80, 3 miles West of West branch, Iowa on November 18,2018. Speed 65 mph went to pass traffic by apply throttle the car would not accelerate, car made sound of over revving. White smoke appeared from underneath hood equally on both sides. Immediately steered car to side of road. After the vehicle was stopped smoke came from car vents. Left vehicle white smoke became more intense from front of vehicle. Front of vehicle caught fire entire vehicle engulfed in flames within 4 minutes attempt to pass traffic. 911 called Iowa highway patrol and Iowa city fire department responded. Vehicle total loss no injuries other than smoke inhalation of the 2 occupants. Vehicle single owner no accident history, engine recall by Hyundai complied with and no problem detected.
I was driving and then the engine stop with any reason so paid a tow truck and headed back home I call a technician he check everything taiming chains oil system counterchaft also he tried to rotate the engine and doesn't move at the end he tells me that I need a new engine
Dec 2016 Sonata stalled out suddenly while being driven at 75 M.P.H. on a rural highway. The dealership took the car for three months returning it in March 2017 having, supposedly, replaced the engine per court order. Now, fall 2018 I made several attempts to determine what was wrong with my car now after if has been using excessive amounts of oil even after a routine oil change and has trouble with holding RPM normal while assening or descending hills. When the oil pressure light appears briefly for one minute it is only at the point when the dip stick shows no oil at all. The dealership diagnostic has revealed the need for yet another new engine, but the dealership refused to pay for the cost saying that they only provide a 12 month or 12,000 mile warranty on the replaced engine. I don't believe that they even gave me a new engine to begin with. They gave me one by engine in exchange for another bad engine and are trying to get away with not a "breach of implied warranty." All problems with my car go undetected by the computer and happen while driving at full speed.
Car was in motion and decelerated in busy city street traffic 55mph 2way street. Car coasted and within seconds came to a complete stop. Would not restart. Engine light lit. I believe the engine is defective. Previously complained to dealer about middle glove box overheating from engine. Air was rerouted but was told engine couldn't be replaced unless it died.
On June 8th, 2018 my husband was driving down interstate 85 in charlotte nc going about 60 mph when the vehicle stalled. He coasted the car to the side of the interstate. He turned the vehicle off then tried to restart it and nothing happen and power was dead in the car. Then he saw smoke coming from under the hood. The doors won't open so he had to climb out though the sunroof to safety. He opened the hood and the engine was inflamed with fire. He called the fire department, they came and put the fire out. The reason I'm filing this compliant is because he could have been seriously hurtor killed if the sunroof was close. Hyundai has no explanation for why this is happening and my vehowas total lost. We also have pictures and a video. I can't upload the video so if someone contacts me I will email it.
The contact owns a 2012 Hyundai Sonata. After the contact took the vehicle in for an oil change, the engine began making a clicking noise. The sound intensified and the engine shut off. The contact had to coast the vehicle to the side of the road. The vehicle was towed to the contact's residence where an independent mechanic inspected the vehicle and stated that the engine appeared to be blown. The vehicle currently remained at the contact's house and was not repaired. The dealer (smart choice auto group, 17650 northwest fwy, houston, tx 77065, (713) 933-1003) was contacted, but a diagnostic appointment was not scheduled. The manufacturer was called and stated that they would get back in touch with the contact. The failure mileage was 119,000.
The contact owned a 2012 Hyundai Sonata. While driving 50 mph and exiting a freeway, the vehicle slowed down and the battery indicator illuminated. Afterwards, all of the instrument panel indicators began to flash. The contact stopped, shut off, and attempted to restart the vehicle. The contact noticed flames under the hood on the driver's side. The vehicle was destroyed and towed. The fire was extinguished by the fire department and a fire report was filed. There were no injuries. The dealer and manufacturer were not contacted. The contact was unaware if a police report was filed. The failure mileage was 70,000.
Driving 85 N to 18 E going 65 to 70 mph, I heard a very loud noise on the road. I determined the noise was from my engine. Waze found Hyundai dealership off ptree industrial 3 miles away. I was in the center lane when I was unable to accelerate, a few seconds later the oil pressure and malfunction light illuminate. I was able to cross the highway and pulled off to the right shoulder..7 miles from the dealership. I called, 911, 511 and my insurance company. The dip stick showed oil in the car. Two metal pieces were under the oil pan. The tow truck operator retrieved one. Attached are pictures from the scene. I have all maintenance records but were unable to upload
The contact owned a 2012 Hyundai Sonata. While driving 55 mph, the contact saw a flash of light and the vehicle spontaneously caught fire in the engine compartment. The brake pedal traveled to the floorboard when it was depressed. The emergency brake was applied to stop the vehicle. The check engine indicator illuminated. There were no injuries. The fire department extinguished the fire. A police report was filed (case number: 1810104). The vehicle was towed to an unknown tow lot and deemed a total loss by the insurance company. The contact called bakersfield Hyundai (5300 wible rd, bakersfield, ca 93313, (661) 834-5300) and was informed that there were no known recalls associated with the vehicle. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 140,000.
A D V E R T I S E M E N T S
- Jacksonville, FL, USA