This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving 70 mph, when she heard an abnormal noise coming from the vehicle. The contact stated no warning light was illuminated. The contact stated the vehicle decelerated however, she was able to drive to her destination. The contact stated that the vehicle was repaired under NHTSA campaign number: 15V568000 (engine) on 6/27/2018 at frank Hyundai located at 3150 national city blvd, national city, ca 91950, (888) 355-2980. The vehicle was repaired however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was 78,302.
I drove my car from Chicago to atlanta and had no lights on the dashboard. I took the car to get an oil change and they reported no leaks and the car was good to go. Not even 30 mins after my car oil light came on, started making noises, and started smoking. My boyfriend pulled over to look under hood and seen oil in some areas and on the ground. We got it towed to two different mechanics and back to express oil change and was told it's a hole at the bottom of my car.
Started hearing a knocking sound in engine compartment, while driving down highway, slowed car down to 40 M.P.H., that's when the engine completely shut off and wouldn't restarted, was able to steer and coast car out of traffic. Looked up that there was an old recall claim for the very sound, but it was closed before I bought the car in 2017.
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving at various speeds, the vehicle loss motive power without warning. The contact also stated that the vehicle stalled at various speeds with the accelerator pedal depressed without warning. The vehicle restarted after each failure. The contact linked the failure to NHTSA campaign number: 18V934000 (engine, fuel system, gasoline). The vehicle was not taken to be diagnosed nor repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 150,000.
- Copperas Cove, TX, USA
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The contact owns a 2012 Hyundai Sonata. The contact stated that the vehicle was taken to bert ogden harlingen Hyundai 8621 E frontage rd, harlingen, tx 78552 956-4230-5555, to be repaired under NHTSA campaign number: 15V568000 (engine) and the contact was informed that the engine did not need to be replaced. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine. The vehicle was taken back to the same dealer and the contact was informed that the sound was coming from the fuel pump and not the engine. The vehicle was then taken to an unknown dealer to have a specialist perform a sound test from inside the cabin of the vehicle. The specialist found no failure with the vehicle. The mechanic was informed that on a previous oil change, the mechanic found metal shavings in the oil. The vehicle was not repaired. The contact stated that the vehicle remained at the dealer unrepaired with the engine failure and also the power steering failure. The manufacturer was notified of the failures. The failure mileage was 45,000.
The engine was replaced in 2018 on our 2012 Sonata hybrid under warranty due to contamination. Mileage was 82, ,895. On 5/9/2020 while driving heard loud knocking/tapping noise (exactly like last time) along with strong smell of something burning and engine light came on. Noise continued to get louder so pulled over and had car towed to Hyundai dealer in pensacola, fl. We were told the engine would not be covered under warranty and cost to us would be appox. $5,500 for a used engine with 98,000 miles on it. We now have 107,000 miles which is appox. 24,000 on the new engine. Upon investigation we found that 470,000 2011 & 2012 Sonatas were recalled on Sept. 2, 2015 after NHTSA raised the issue of engine noise and problems. It replaced engines and increased the warranty to 10 yrs or 120,000 miles. In January 2019 100,000 of these same engines were recalled again due to damaged fuel lines caused when the engines were replaced during previous recalls. Hyundai has declined our request for this to be covered under warranty because this is a hybrid. Other Sonata hybrid owners have had the same problem. We faithfully take our car to the dealer for any problems and oil changes and have all documentation if needed. We would very much appreciate any assistance you can give us. Thank you.
After having to have my engine replaced due to my crank shaft getting clogged with metal pieces on the highway and destroying the engine. I've been having issues with the replacement engine feeling like it's stalling out or losing throttle either during a turn or shortly after. It's never popped and error code and only happens now and then.
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving, the vehicle stalled. The contact was able to coast to the side of the road and upon exiting noticed smoke coming from under the hood. The contact opened the hood and fire was seen. The fire was extinguished by a home owner with a garden hose. The vehicle was towed to the contact's residence. The dealer was not contacted for a diagnostic testing. The manufacturer was made aware of the failure and informed the contact that they would have the vehicle towed a dealer for a failure diagnoses. The contact stated that he was still awaiting the manufacturer tow as his insurance company has not inspected the vehicle yet. The failure mileage was approximately 78,000.
Consumer stated every time I fill up my gas tank on my Sonata the dash board indicates that I have zero gas available this caused my check engine to come on its is a concern because I believe it can cause and accident on the road or the car can catch on fire this situation happens all the time when the car is in motion and when I start it as well.
I had a 2012 Hyundai Sonata I financed from prestige auto in dartmouth MA. The vehicle had 66,002 mileage. I made sure everything was up to date and fixed prior to purchasing vehicle. Long story short with all the recalls these Sonatas have engine being one of them. I stalled on the highway due to this almost causing an accident with the fear of being seriously injured and causing injury to another person due to this. I contacted Hyundai motor corporation and better buisness bureau and was forwarded to contact this. I traded in the vehicle only getting 1,500 for it when I still owed 6,698 and had to pay that out of my pocket. All of this could have been avoided if Hyundai was cooperative but instead they did nothing!! I wasn't keeping a vehicle that was unsafe and to worry if I'm going to be alive or deceased every time I'm in it.
The vehicle does not start as it doesn't recognize the key fob. My daughters and wife have been stranded on different occasions as they were not able to start the car. Something is wrong with the electrical as the engine does not recognize the key. I am scared to take the car on long trips as this happens frequently and it can take up to 20 attempts before the engine starts. Please help!!
I am contacting you regarding the following recalls, part 573 safety recall report 17V-226 and 15V-568 after visiting Hyundai dealership twice, my car still has knocking noise from the engine, and the last month my car engine caught fire
On Sunday March 29,2020, the vehicle was in motion on a city street, my wife was driving the vehicle to her daughter's house. A knocking noise from the engine and illumination of the check engine light happened. The vehicle then stalled and the engine went dead. It did not respond at all to start it. It was towed to my wife's daughter's house by a friend of mine with a strap to pull a vehicle. The distance to her house was about a quarter of a mile. The next day on 03/30/2020 I went to go check on it to see what the problem was. There was no response on the engine. On 03/31/2020 I contacted allstate, my insurance company and the vehicle was towed by a wrecker to an auto electric business. On 04/02/2020 the mechanic said I needed a new motor, the engine was locked. That same day allstate towed it to a mechanic. On 04/03/2020 the mechanic called me and said the engine was locked and not responding. He said I needed a new motor or a used one. I then left it there until I researched any recalls on this make and model. On 04/08/2020 I found a website that is autoservice. Hyundaiusa.com and it did say my wife's vehicle was affected. I request a recall on this make and model on the engine to be inspected by a Hyundai dealer. My complaint as a buyer on this vehicle is that we should have been notified of this problem of metal debris generated on the manufacturing of the engine. These engines were manufactured at Hyundai motor manufacturing Alabama.
The contact owns an 2012 Hyundai Sonata. The contact stated while driving 55 mph the vehicle shuddered and stalled. The check engine, oil, and the transmission temperature warning lights illuminated. The contact pulled over abd observed white smoke coming from the under the hood. There was also an odor of burning plastic. The vehicle was towed to the residence. The vehicle was not taken to be diagnosed nor repaired. A dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 65,000.
I never had a check engine light on my vehicle but while I was driving in the middle of the road the vehicle engine shut off. I recently got my oil changed..
The contact owns a 2012 Hyundai Sonata hybrid. The contact stated while driving at 15 mph, white smoke emitted from under the hood of the vehicle. The contact stated that a message was displayed on the instrument panel to (pull the vehicle over and turn engine off). The contact pulled the vehicle over and the vehicle was towed to tulsa Hyundai located at (9777 S. memorial dr, tulsa, ok 74133) to be diagnosed where the failure was discovered to be related to the engine. The vehicle was not repaired and currently still at the dealer. The manufacturer was notified of the failure and offered to pay $1,500 of the repair cost for goodwill. The failure mileage was 105,000.
You can add my Sonata to the list of blown engine.its in the shop now having the engine replaced under warranty only 73,000 + miles on it always used mobil one.oil at around 7,000 mile intervals. Was just returning home getting off freeway running around 70mph slowed down for curve in side road to about 45mph. Accelerated and engine quit shuttered and vibrated. I was able to drive about a mile on the battery to get off the road safely when to battery ran out..
While owning my vehicle for 5 years, I have regularly maintained all aspects of the car from oil changes every 3000 miles to recall notices. I was just due for a 3000 mile oil change when while driving on a highway the car shut down the gas pedal stopped, and I assumed the alternator died. I got it towed and mechanic said the engine is done, there is no oil! this came as a shock since I have it changed timely and there was no sensor or light in the car that should have indicated low oil. I read on carguru website with other reviews this happened with the same vehicle model. Very disappointing with this car with low mileage to have to replace an engine so soon.
A D V E R T I S E M E N T S
- National City, CA, USA