This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Westbound on I-78 near harrisburg, pa while traveling on cruise control vehicle motor increased without driver input from 65mph to over 72mph to the point of 80mph before several hard foot pressures on brake disengaged cruise control. Car did not respond to normal brake pedal tap to disengage. Called dealer who suggested we not use cruise control and on return had them service--dealer could not replicate and returned car. On 8-05-13 which was next highway trip on 440W in staten island, NY while on cruise control at 60mph (flow of traffic) car suddenly made high revving motor noise, lurched forward and increased speed to 0ver 70mph--brake again did mot disengage car but heavy (very heavy) pressing on disengage button slowed car. Car to be looked at after our return--scheduled check 8-13-13.
Had my Sonata for less than a year and a half. I thought I smelled gas in the car, but figured I must have spilled gas on my sport coat the last time I wore it. Starting the car, I had to hold the start engine button down for an extra second which was weird, but I figured maybe I was looking into things. I had my windows down since I thought I smelled gas. After driving for a bit my car died suddenly, as I was pulling over to the side of the road, I started to smell smoke. I got out of the car to get my son from his car seat and then I saw that the front of the car was on fire.
While driving on interstate 77 North bound in North Carolina I noticed the passenger safety seat belt light was flickering but there was no one or nothing on the seat to warrant the light turning on. So I reached over and snapped the seat belt in and the light turned off. About 10 miles afterwards the eps light starts flicking as well as the brake indicator on the dash, next thing you know the engine shuts down and power steering goes stiff. I manage to pull to the shoulder avoiding getting struck by a car or truck and I am not able to turn on the car back on. I am able to turn on all other items ( radio, turn signals, interior lisghts) I am not able to use the blue link service so I had to call aaa and have the car towed to the nearest dealership 18 miles away. I will have to wait until the dealership looks into the issue, its Sunday and the service department is closed.
The lights on the car would not shut off when locking and activating alarm. I restarted the car and shut it off again, then they shut off. I awake the next morning and the car would not start, the battery appeared to be dead. After a jump I left for work and the car would not accelerate when I applied pressure to the gas. The car then accelerated rapidly. The lights on the dash would get considerably brighter and then back to normal like a flash when activated the turn signal occasionally. The lights on the dash will also blink out from time to time. Took back to the dealer and they said they took it to a Hyundai shop. I got it back yesterday but it still appears to be doing the same problems. I haven't even made my first payment on it yet.
Cruise control would not disengage by hitting cancel or turning it off. It would only disengage by depressing brake pedal. I have been having problems engaging cruise control for about a week. The brake interlock switch was already replaced once, if it had failed again the only option would have been to put the car in neutral and shut it off.
- Gansevoort, NY, USA
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While driving at a low speed, approximately 30 mph and slowing to a traffic light, the entire electrical system on my 2012 Hyundai Sonata gls failed. I lost the power steering, braking and gas. All of the warning lights lit up on the console. Luckily I was able to allow the car to come to a stop on its own - if I had been traveling at a higher rate of speed, or if someone had been crossing the road, the result could have been much, much worse. Once the car stopped, I put it in park and the lights stayed on. I turned the key to the off position and then back on and it turned right back on as if nothing happened. The car was then towed to the dealer and was in service for 5 days, and they claim to be unable to replicate the failure. Since they are unable to replicate, and lemon law state that an issue must occur 3 times, I have no course of action to take besides buying a new car and taking on added expense, or driving this car, which may or may not be safe from defect and hope it doesn't happen again. I will file a complaint with Hyundai as well.
The vehicle's cruise control failed to engage or disengage when used. The dealership was initially unable to replicate the problem, then replaced a headlamp switch. After this, the radio began turning completely off while driving, and the cruise control continued to act erratically. The dealership said they could not replicate the problem but replaced the radio. Several more times, the dealership stated they were unable to replicate the problem with the cruise control and radio. After contacting the manufacturer, the dealership looked at the car again and found loose pins in the connector to the fuse box.
Dishonest mileage claims: 2012 Hyundai Sonata."advertised: 26/35" - actual 24/25...not even close. Class action suit in ca but, inexplicably, only 'certain' models. I've not heard one Sonata owner 'happy' with their mileage. Its fraudulent and misleading at best. Hyundai is sending an engineer to look at the vehicle but if they're on Hyundai payroll what kind of result do you think I'll get?
The contact owns a 2012 Hyundai Sonata. The contact stated that while driving approximately 35 mph the contact smelled a burning odor. The vehicle suddenly stalled. The contact noticed smoke coming from underneath the hood. After inspecting the vehicle the contact noticed the fuse box was on fire. The contact was able to extinguish the fire out. The vehicle was towed to the dealer for diagnostic testing. The technician was unable to diagnose the cause of the failure. The vehicle was not repaired. The approximate failure mileage was 23,000.
The contact owns a 2012 Hyundai Sonata. The contact stated that the horn on his alarm was not loud enough. The contact went to the dealer who refused to provide any assistance since they were not able to alter the design of the vehicle although they were aware of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 5,000.
The vehicle looses power while driving on the road and all the electronics shut down. I lost power steering and power brakes and could not stop the vehicle. The vehicle has an electrical problem that the service technicians can not see on the computer or figure out. First the service tech said it was a fuse not plugged in all the way then they say it was the battery.. I fear for my life in this car and will never drive it again. If I were in a cross walk I would have hit a pedestrian or I could have hit another vehicle. Luckily I was not on a high speed road or going through a toll booth or there would have been serious injuries. I cannot believe that the manufacturer feels I should drive this car. They told me it was ok before and I ended up having an accident. This car has an electronic defect. They do not put any value on lives.
2012 Hyundai Sonata. Consumer states concern with electronic ignition system and the lack of an engine kill switch. The consumer stated he had no way of shutting down the vehicle if the computer system accelerated or if he encountered a stuck gas pedal. The consumer wants to know, that he has a positive means of manually shutting down the vehicle in an emergency situation. The consumer would like a clear explanation of the push button engine star/stop switch. He would like to know is it a computer function or a manual electrical disconnect to the vehicles electronics. Also, if it is a computer function, will the dealer install a manual toggle switch under the dash that will kill all electrical power to the vehicle. The consumer stated the Hyundai sent him a letter, advising him to reference his owners manual. However, the manual did not address his primary concern. The manual only talked about how to operate the switch. Updated 11/13/12
After owning the car for one month (980 miles), my car lost power steering, air, and engine power while driving. A warning came on that said, "check charging system." It was towed to the dealer who said that they had never heard of the problem and that there was nothing wrong with the car. I refused to take the car back until a district parts and services manager can look at it. I called the Hyundai corporation who didn't seem too concerned. This is an extremely dangerous problem that Hyundai is not acknowledging.
Vehicle check engine lit and all dash lights lit upon starting the car. It would not let me shift it into any other gear. Car was towed to dealer for several days with them consulting with Hyundai. They replaced some control module to repair it. -------------------------- two weeks later, the same problem occurred. Idiot lights were on after starting the car, but I could not shift it out of park. Dealership swears its a different issue and they are consulting Hyundai yet again. My car has been in the dealership for over a week now and they can't tell me when I'll get it back.
The contact owns a 2012 Hyundai Sonata. The contact stated that the blue tooth device was not compatible with the vehicle. The vehicle was inspected by a dealer and they advised him that his phone was not compatible. The vehicle was not repaired. The manufacturer was contacted and they offered no assistance. The failure mileage was approximately 10. The VIN was unavilable.
A D V E R T I S E M E N T S
- Medford, NY, USA