CarComplaints.com Notes: The 2011 Sonata has a seriously defective engine that seizes without warning. It was awarded the dubious honor of being the first CarTalk / CarComplaints Turd of the Week in late September 2015.
A class action lawsuit was filed in May 2015 against Hyundai that claims the 2.4L Sonata engine is defective. More info here.
Steering wheel started having some play in it. Got worse over the course of a month. I called the dealer, who said there were steering-related recalls, so I took it to him. They had to take the steering column out to get to the issue. They said the recall was a steering "software" update, which they did, but my problem was not part of the recall. When I mentioned that I didn't think the steering should fail, and would Hyundai rather wait until there was a fatal accident, and then a lawsuit, the dealer service manager immediately bowed up and said he couldn't talk to me if mentioned a lawsuit. I had to pay the nearly $600 for the repair.
I have my 2011 Sonata Turbo Limited in for service at Cocoa Hyundai and during the inspection I was told the steering column has too much play and it will only get worse with time leading to an unsafe situation. They said it would cost approx. $350 to replace the bushing. I asked if this is a defect leading to an unsafe situation I would expect it to be covered by the manufacturer. They said it's not the case. At this point, I have elected not to get it fixed and instead am reporting it here in hopes it leads to a recall, which would be the correct course of action for Hyundai considering the number of people on this website with the problem. I can't understand after what GM is going through right now, why Hyundai would elect to look the other way. I thought they were better than this. Up until now, I was considering replacing this Sonata in a year or two with another one, but unless they do the correct thing here they have lost me as a customer. I guess we'll see what happens...
HYUNDAI 2011 STEERING KNUCKLE FAILURE - what's going on here, why would it fail/brake on a car with 70,000 miles? There must be something fishy here that Hyundai is being hush hush on...no recall, no help from the customer service people, comments/thoughts would be appreciated?
- sonata2011,
MIAMI, FL, US
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Steering wheel started having some play in it. Got worse over the course of a month. I called the dealer, who said there were steering-related recalls, so I took it to him. They had to take the steering column out to get to the issue. They said the recall was a steering "software" update, which they did, but my problem was not part of the recall. When I mentioned that I didn't think the steering should fail, and would Hyundai rather wait until there was a fatal accident, and then a lawsuit, the dealer service manager immediately bowed up and said he couldn't talk to me if mentioned a lawsuit. I had to pay the nearly $600 for the repair.
- Janelle J., Amarillo, TX, US