The contact owns a 2011 Hyundai Sonata. While driving 60 mph, the steering wheel became very loose and vibrated. As a result, the contact had to steer the vehicle in excess in order to keep the vehicle in position. The failure recurred on numerous occasions. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was notified of the failure. The contact was aware of NHTSA campaign number: 10V426000 (steering); however, the VIN was not included. The failure mileage was 100,000.

- Huntsville, AL, USA

2011 Sonata experienced steering difficulties: Shaking at higher speeds on highway (70 mph), clicking in steering wheel at low speed and simply when turning wheel when car is in park, loose steering, and, at times, quickly jerking in a direction while at high speeds-steering wheel seemed to lose control. Car was bought used and was serviced under 2010 steering column shaft recall. Hyundai dealership today says its the couplar and that is not included in the recall and offering to split the cost with me. It appears Hyundai is aware of this issue, as the service manager said it was couplar without even speaking with the tech yet.. I'm concerned this is a serious problem among 2011 Sonatas and Hyundai continues to sweep it under the rug while forcing customers to pay out of pocket for something that should have been fixed in 2010.

- Charlotte, NC, USA

The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at various speeds, an abnormal banging noise could be heard while driving. The failure was persistent. The vehicle was taken to a dealer where it was diagnosed that the steering gear assembly fractured and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 10V426000 (steering). The manufacturer was not notified of the failure. The failure mileage was 59,000. Updated 05/11/16 updated 05/24/18

- Moore, OK, USA

The contact owns a 2011 Hyundai Sonata. While driving at various speeds, the steering wheel made an abnormal noise and became difficult to steer. The dealer was aware of the failure and stated that it was not a recall issue. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 95,000.

- Clarksville, IN, USA

After taking my 2011 Hyundai Sonata in for engine recall my steering wheel is now making noise and it moves to the left on its own now. Also my right axle is leaking grease and the car has about 69,000 miles on it. I bought it new.Hyundai dealer said the noise is coming from a coupling and would cost $270. They also said it was not part of the recall for steering column intermediate shaft which I took the car in for when that recall came out.I dont know what they do or if they do anything when they supposedly look at your car due to a recall. My car was doing great when I took it in for the recalls until the last time. Also when I took my car in for engine recall my oil dipstick was yellow. But now I have an orange oil dipstick. Back to the part about the steering noise it makes noise sitting still and moving and sometimes it gets louder if the road is not as smooth.also how do they know it is the coupling and not something else such as what the recall was for when they just listened to my car and not inspect it to be sure. The coupling should have been included in the recall and if not it needs to be recalled.this sounds dangerous. The noise also gets louder when I turn the wheel while driving. Sometimes it sound like the car is rattling and sometimes sounds like a shock absorber starting to go bad.

- Florence, AL, USA

The contact owns a 2011 Hyundai Sonata. While driving at various speeds, the steering wheel made a clicking noise and vibrated excessively. The vehicle was taken to a dealer where it was diagnosed that the steering coupler failed and would need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 43,000.

- Conway, SC, USA

Had become a frequent occurrence that upon turning the steering wheel whether at high, low or even no speed that you would hear a clicking/clunking noise. This was annoying, but then at high speeds (interstate driving) when braking there began to be an occasional considerable vibrating that went through the steering wheel. I originally thought it might be my rotors causing the vibrating when braking and thought the clicking noise was from a wear in my axle rod which a mechanic had previously mentioned would cause clicking noise when turning (and didn't need immediate care). However when I took my car in for the 132 and 136 recalls the Hyundai service tech immediately knew it was the steering coupler by turning my wheel because he sees it so often. He even had examples pinned up on their board to explain it. He explained the safety risk of not getting it fixed as it could cause shaking of the whole steering column (already was), looseness in the steering making it less responsive to turns, and could even cause the steering wheel not to respond to a sudden turn increasing the risk of a crash. I of course went ahead and had it repaired, since my 3 kids ride in it every day. During my wait in the lobby I googled the issue to see if the $266 I was being charged was reasonable (it was) but I found so many posts about this issue and some people seemed able to have the repair cost covered even when outside of their warranty, so I called Hyundai asking for a refund of the cost. They said since my car had over 60,000 miles they couldn't help me with any compensation. I do have over 100,000 miles on my car, but considering the widespread issue with this part and the safety concern I believe Hyundai should take responsibility. The mechanic had reassured me the replacement part is improved, which also shows Hyundai knows its a problem. (date will be estimate of highway vibrating)

- Murfreesboro, TN, USA

Knocking was heard when the steering wheel was being rotated either to the left or right when stopped or at slow speed. Brought it to the dealership and was immediately informed it was the steering motor flexible coupling that was worn, loose, or defective. Repair was performed at a cost of $230.42, $2.42 of which was the cost of the defective part. The vehicle was out of warranty due to being a 5 months over the 5 year limit but well within the mileage limit. The vehicle was well maintained, being brought to the dealership every 3000 miles for oil changes and whatever else needed to be done. Since this issue has been well known to Hyundai for several years, I was appalled to see that Hyundai did not replace that bushing under the warrantee during one of my visits to the dealership for service, particularly since it could have eventually resulted in loss of steering, and a potentially fatal accident. I would encourage the NHTSA to have Hyundai issue a safety recall at this time. The affected vehicles are now about 5 years old which, from the number of recent complaints I have seen on line, appears to be life of the flexible coupling. Please do something before some fatalities occur.

- Gilbert, AZ, USA

The contact owns a 2011 Hyundai Sonata. While driving at various speeds, the contact heard a clicking noise coming from the steering wheel and it was difficult to keep the steering wheel steady in one position. The contact took the vehicle to the dealer who stated that this was a common complaint with the vehicle. There was no recall for the steering failure. The dealer diagnosed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN was invalid. The approximate failure mileage was 128,000.

- Burmnighand, AL, USA

"takata recall" "takata recall" clucking noise in steering wheel. Bad coupler wearing out. This is definetly a safety hazard. Part that was put in when they made the car is very bad. May lose control of steering. This should be recalled. Steering feels very loose.

- Dalton, GA, USA

The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at various speeds, the steering wheel became difficult to maneuver without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the steering column intermediate shaft universal joint had failed and needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 10V426000 (steering). The manufacturer was not made aware of the failure. The failure mileage was 116,000.

- Peachtree Corners, GA, USA

First, this is my 2nd complaint I've filed. My car has been repaired many times for recalls (one is being done currently for the second time) and other warranty repairs. This is the list so far: Idler pully, tensioner arm and belt, steering column (which broke while driving after I had to get 4 new tires and 4-wheel alignment (24000 miles) that they said I had to get), premature starter failure, short block, leather around gear shifter wore hole in it, and my car has now been in the service dept. Since Dec. 17th because the engine failed again. They ordered a long block for it but Hyundai motors America cannot keep up with getting the engines manufactured and sent to all the dealerships fast enough for the recall.I am now the 12th car down on the list. I still have another outstanding recall for the brake stop pad, and I noticed recently the rearview mirror is faded in spots (dark worn areas). I contacted Hyundai motor America public relations hotline. It took them 2 weeks to get back to me. The man that called me asked for information from me, he called the dealership, and then sent me a letter stating they would only reimburse me a portion of my repairs I had to pay for. In the letter, also was a release of liability for me to sign. That's not going to happen!!!! the release would have made them not liable to past or any future situations, including death. How stupid do they really think we are? they've had well beyond an acceptable amount of time to take care of these recalls. It's time to buy the vehicles back and rebuild their image. If not, there will be more recalls or events that could lead to death. Holding them accountable is the only acceptable way to handle this.people are still out there driving unsafe vehicles!!

- Hamilton, OH, USA

Steering wheel shakes violently when driving on the highway. The wheel feels loose.

- Irvine, CA, USA

My car was in the shop to resolve NHTSA campaign numbers 13V113000 and 15V568000 - Hyundai campaign numbers 132 & 136. I was told that - unrelated to the recall issues - a $3 bushing needed to be replaced in the steering column at a replacement cost of about $257. I advised that neither I nor a very frequent passenger in my car had ever heard a clunking noise as described by the service advisor or had noticed any other problem with the steering regardless of speed and/or terrain. Thus, I refused to have the service performed. I then checked out the NHTSA.gov site and found a huge number of complaints regarding this issue. I then called Hyundai motors and advised that I was not experiencing a problem but clearly a problem was being anticipated. Hyundai motors said they would document my file but put me on hold several times. I am convinced Hyundai motors communicated and conspired with the repair shop and that sabotage is involved because when I later returned to pick up my vehicle, the service advisor demonstrated a distinct sound upon turning the steering wheel - a sound not so subtle that both my frequent passenger and me would have missed it. I told the service advisor I had never heard that sound before but still felt compelled to pay for the repair. NHTSA should make this an across the board recall and require Hyundai to reimburse owners for the cost of repairs. After all, I was told by a Hyundai service advisor that it is a safety concern.

- Columbiana, AL, USA

The contact owns a 2011 Hyundai Sonata. While driving at an unknown speed, the steering wheel made an abnormal noise and the steering wheel was difficult to turn. The vehicle was taken to a dealer where it was diagnosed that the motor driven power steering needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 10V426000 (steering). The manufacturer was notified of the failure. The approximate failure mileage was 89,260.

- Richmond, TX, USA

The contact owns a 2011 Hyundai Sonata. The contact stated that while the vehicle was being serviced for NHTSA campaign number: 15V759000 (service brakes, hydraulic), the technician informed the contact that the power steering flexible rubber coupler was deteriorating and fractured and needed to be replaced. In addition, the technician stated that there was a possibility that the power steering would fail. The vehicle was not repaired. The failure mileage was 73,000.

- Raleigh, NC, USA

Steering column shaky and making clunks, with intermittent loss of control of steering when going over bumps and pot-holes. Creates a rattling noise and shakes the steering wheel vigorously.

- Tulsa, OK, USA

Recently the steering has a little slack and when I hit a bump, it sounds and feels like the steering wheel will end up in my lap. My wife doesn't want the kids to ride with me. This car has very few miles- only 40,400 miles- and shouldn't clank and rattle when you encounter minor bumps. I took the car for other recalls and was told the Hyundai recall 097 & NHTSA #10V-426 wasn't for my car and I'm out of warranty (under 60,000 but past 5 years as of 5 months ago). It was going to cost a little over $300 to fix (mostly labor) as the part was $2.99. When I asked if it was a safety concern, I was told no, only nuisance issue. I'll say so- it jars my eye teeth. Re-entry from space is probably smoother.

- Benton, AR, USA

Dealer states steering bushing needs to be replaced at 67,000 miles due to clicking when turning the steering wheel at low speeds.

- Charleston, SC, USA

The contact owns a 2011 Hyundai Sonata. While the vehicle was being serviced under an unknown recall, the technician informed the contact that the steering wheel shook violently. The dealer diagnosed that the steering coupler needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 64,000.

- Acworth, GA, USA