This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Hyundai Sonata. The contact stated that the front driver's side exterior door handle detached from the vehicle. The vehicle was taken to wallace Hyundai (3801 SE federal hwy, stuart, fl) all 4 of the door handles was replaced. The contact indicated that the failure occurred on all four exterior door handles since owning the vehicle. The manufacturer was not notified of the failure. The failure mileage was 75,000.
The contact owns a 2010 Hyundai Sonata. The contact stated that both rear door handles fell off the vehicle. Also, the driver side door handle was becoming loose. The vehicle was taken to an independent mechanic who diagnosed that the vehicle needed new handles. The vehicle was not repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 170,000...
The contact owns a 2010 Hyundai Sonata. The contact stated that the passenger side door handle detached from the vehicle without warning. Lester glenn Hyundai (located at 386 rte 37 E, toms river, NJ) confirmed the failure and recommended the door handle be replaced. The failure was repaired, but the driver and rear passenger doors experienced the same failure. The manufacturer was notified. The failure mileage was 85,000. The VIN was not provided.
The contact owns a 2010 Hyundai Sonata. The contact stated that the driver and passenger side door handles detached from the vehicle. The vehicle was taken to wallace Hyundai (3801 southeast federal highway a, stuart, fl) where it was diagnosed that the driver and passenger side door handles needed to be replaced. The manufacturer was not notified. The VIN was invalid. The failure mileage was approximately 60,000. The consumer stated purchased the door handle.
The contact owns a 2010 Hyundai Sonata. While parked and attempting to enter the vehicle, the rear driver's side door handle fractured. Several days later, the front passenger door handle fractured. The vehicle was taken to a dealer and the handles were replaced. The contact stated that the manufacturer was made aware of the failure and stated that the warranty had expired. The vehicle was not diagnosed. The failure mileage was approximately 84,000.
- Portland, CT, USA
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The contact owns a 2010 Hyundai Sonata. While attempting to use the driver side interior door handle, the chrome split and created two razor sharp edges. As a result, the contact had three lacerations on his pointer finger, which did not require medical attention. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 38,007.
The contact owns a 2010 Hyundai Sonata. The contact stated that the rear driver and passenger side door handles detached from the vehicle. The vehicle was taken to the dealer where it was diagnosed that the rear passenger and driver doors needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The VIN and failure mileage were not available.
The contact owns a 2010 Hyundai Sonata. The contact stated that the exterior door handles fractured and detached from the doors. The vehicle was taken to the dealer where it was confirmed that the door handles were fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was notified. The dealer informed the contact that this issue was inherent to the vehicle. The failure mileage was 140,000.
The contact owns a 2010 Hyundai Sonata. On several occasions, the door handles fractured and separated from the vehicle. The driver's side door handle was replaced. The contact also stated that the other door handles fractured and separated from the vehicle. The vehicle was taken to the dealer to be inspected. The vehicle was not repaired. The manufacturer was notified of the failures. The approximate failure mileage was 90,000. Updated 10/19/16
The contact owns a 2010 Hyundai Sonata. The contact stated that both the rear driver and passenger side door handles were fractured and needed to be replaced. The contact mentioned that the rear passenger door failed to open when using the exterior or interior door handles. In addition, the front passenger side door failed to lock. The vehicle was taken to the dealer. The technician verified the failure and replaced the door handles. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 95,000.
The contact owns a 2010 Hyundai Sonata. The contact stated that the door handle fractured on the front driver side of the vehicle. The vehicle was not included in NHTSA campaign numbers: 09V317000 (latches/locks/linkages), 09V171000 (latches/locks/linkages), and 10V070000 (latches/locks/linkages). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage and VIN were not available.
On February 26th 2015, I walked out to my car to find that the front driver's side door handle had fallen off. This is the second door handle that has fallen off on my 2010 Hyundai Sonata. The first time was the rear driver's side handle on or around 12/23/2011 at 30,125 miles. Although this is an obvious safety concern and a problem that can be found through numerous complaints, Hyundai has not recalled their door handles. This presents obvious safety concerns and despite numerous phone calls, Hyundai claims that it is not under warranty and will not be covered. It is unacceptable to have handles falling off of cars for no apparent reason and Hyundai should rectify this situation immediately.
About a year ago the front passenger side door handle broke off. There was no extreme usage or force and no reason that the handle should have broken. Yesterday, January 7, 2015 the same thing happened to the passenger side back door handle. Again there was no extreme force and I rarely even carry passengers in my back seat.
Rear passenger exterior door handle came off when passenger shut the door after exiting the car. It appears the latch (closest to the key area ) is severed.
The door handles on my vehicle have broken without being excessively used. My front passenger side door handle broke off while my mother was getting into the vehicle. 3 months ago I opened the back driver side door to put in groceries and the handle broke. I am the sole user of the vehicle and I rarely have passengers in my car. The dealership charges $200 to repair it each time. I have researched other forums and others are having the exact same problem on the same model and year. It's a safety hazard for me because I have to go around to the other side of my car to put stuff in or take stuff out and in many cases I am in parking lots where this could be dangerous. Someone could easily push me out and/or if I am involved in an accident and have passengers, they wouldn't be able to get out through that door since it will not open from the outside nor the inside. This is getting ridiculous.
This actually is the second time within 2 months that an outside door handle came off in our hands. This time it was the front passenger door and the first time it was the driver rear door.. we very seldom use this car except with a driver, so it is difficult to accept this failure. We are now holding our breath for the other handles to come off. The dealership isn't offering to accept ownership for repairing this. We have seen many other complaints for same. Will not recommend this model to others since Hyundai isn't being honest that this is a problem with their autos!
A D V E R T I S E M E N T S
- Port St. Lucie, FL, USA