This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The outer door handles are weak and break off easily. This vehicle has had three broken handles, and the fourth one is about to break. It happens when you try to open the door. My concern is that in the event of an accident, the handle might break off when emergency responders try to open the door, delaying or preventing needed help. Research shows that this is a very common problem with these vehicles.
This 2010 Hyundai Sonata obviously has a door handle defect that needs to be corrected as I have read about this problem in numerous complaint forums. In 2014, my front passenger door handle broke and fell off upon normal use. That was fixed by the dealership as it was still under warranty. Now, my driver's side door handle has broken (again, under normal usage) and cannot be opened from the outside. I only have 66,000 miles on this car, to date, and problems like this should not be occurring so soon. Hyundai should recall this model and fix the problem!
The door handles keep breaking off. Two years ago the the back passanger side door handle came off in my hand without any indication, there was no snapping sound just a door handle not attached to the door. We paid out of pocket and got this fixed since it is unsafe since emergency help would not have access to the back seat if the passengers were incapacitated. Then today the back driver's side door handle came off in my hand without any warning. We are once again going to pay out of pocket to have this fixed since it is unsafe if there is an accident and emergency responders would not be able to get to anyone in the back seat, including children. Excessive force was not used (barely any pressure was used), no sounds accompanied the breakage, and there was no damage to the door previously. There was no legitimate reason for the door handles to break.
- Jacksonville, NC, USA
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Exterior door handles break and doors cannot be opened from outside vehicle. In an accident situation, rescue personnel would not be able to gain easy access to render aid. Both front door handles have broken and now a rear door! no warning and Hyundai doesn't acknowledge defect. Numerous reports of same problem on internet. Handle simply breaks when opening door. Apr-Oct 2016
Car door handles braking off. 2/14 left front door handle 5/15 right front door handle broke 5/15 driver rear door handle broke. 4/16 front right door passenger again broke. Now 10/16 rear passenger door handle broke.... this needs to be recalled or fixed by dealer no charge!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I do not have children and rarely even use back door the plastic is cheap and crumbles. Dealer want $250 to fix. This needs to be repaired without charge or start using better quality parts
Ok, I am another 2010 Sonata owner with repeated door handle breaking and detaching from the car issue. My uncle owned the car since new and gave it to me on 11/9/15. While his, he had to replace 3 door handles, one of which was the front passenger door. Yesterday, (10/15/16) the front passenger door handle broke off again. Originally, all the handle breaks were covered under warranty, including the front passenger door handle. Now, the car has 81,182 miles on it. But it should be covered because it has been replaced before. You are aware, there are numerous complaints about this issue and Hyundai should be made to recall all these cars and rectify this ongoing issue. It is a safety issue indeed. In a crash, emergency personnel could not enter the car, should it be on it's side and the exposed doors have broken handles. There are complaints on here citing 2 or more handles broken at the same time. My uncle is single and so am I. the passenger doors on this car are not, have not, been used that often as I seldom have passengers. It is unspeakable that Hyundai should be able to get away with this. Again this is a safety issue that denies entrance to the car in an emergency. Please do not turn a deaf ear to thousands of car owners with this concern. Thank, you
Body has rusted thru on multiple occasions on my car. Both rear doors rusted beyond repair, and needed to be replaced. Both front doors rusted thru and were repaired. Now rust hole developed in the engine compartment in area of hood hinge. This is a structurally reinforced area of the car but only a patch was put over rust hole to make repair. This work was all done under warranty. I contend that the last repair was not properly done, and that the car is unsafe. Hyundai denies my claim. The car was looked at by the dealers own body shop and they claim that the area under the dashboard is all rusted and will cost nearly $10000 to repair. Hyundai claims the car is not defective, even thought there are internal spots where no coatings were applied to the steel. I contest that the company is only protecting themselves and have full knowledge that the car is defective. The warranty will expire shortly and then, they will be off the hook for any future repairs caused by their negligence while assembling their vehicle. The vehicle was purchased new at coastal Hyundai, which also owns cocoa Hyundai.
Exterior door handles have broken 6 times on several doors. Hhtsa may feel this is cosmetic but emergency personal may have difficulty making entry in an emergency situation. According to my mechanic, he sees this in more 2010 Hyundai's than any other vehicle. Simple web search found 100S of other complaints. At one point, 3 of 4 of my handles were broke at once. Average price to fix one door is $250. There should be a recall for this!
After reading several other owners complaints about the handles breaking on the 2010 Sonata I too am filing a complaint. So far we have had 2 door handles break when attempting to open the door to load/ and unload groceries. The first one was replaced by the dealer and now we face this problem again. I feel there is a structural defect with the materials that needs to be addressed. This should not be happening to so many people and Hyundai needs to address this and fix peoples failing equipment/ handles at no expense to the owners.
Driver front door handle fell off in my hand.2 weeks layer same thing happened on passage front door.imagine if this happened to a parent who needed to get child out of car quickly.Hyundai acknowledged that this is a defect in design.should be recalled.
Vehicle was stationary (parked in driveway). The door handle (right rear) came off in my daughter's hand when she tried to gain access into the back seat. No one could get into the car through that door until the handle was fixed. When we reached our destination, she had to exit the vehicle using the left rear door. We notified global auto mall, the dealership where we bought the car, because I had paid extra when buying the car to get coverage for 10 years or 100,000 miles. Global auto mall told us the door handle was not a covered part of the warranty! moreover, they had to send the door handle out for a painting job. So we had to make another appointment with the dealer's repair department to have it fixed.
One night, without using force, the front passenger handle on my 2010 Hyundai Sonata came off while parked on a flat. The driverʻ's side, outside, backdoor handle came off after college class, a month or so later, while parked, when a classmate attempted to open the door, again not using excessive force. A few weeks later, the passengerʻ's side, outside, backdoor handle came off when I went to retrieve my groceries while parked, also not using excessive force. Which stopped the use of this vehicle for a road test and getting my safety check. All 3 handles I had to pay way too much for and had to pay to have them fixed just so I could get my safety check before the end of the month (4/30/2016), and now can be used for a road test. Ridiculous prices for hollow plastic handles. I hope these new handles last as long as I own this vehicle! and harder for me because I live in Hawaii. The prices we have to pay for living/driving in paradise is crazy!! but to hear this year, make, model has more issues I have to worry about from reading them on this site is nuts!! is there a recall on this vehicle/ in Hawaii?
Within a period of about 6 months, three of the four door handles have fallen off, including two that came off within two weeks of each other. This occurred when the vehicle was stationary. The handles hadn't been previously damaged or involved in any accidents, and we don't treat them roughly. The handles have fallen off the front driver's side and both rear doors. The rear driver's side door is almost never used, so I'm disinclined to attribute the problem to wear and tear. When the rear passenger door handle came off, the plastic snapped apart. We paid to have that handle replaced by the dealer. The rear driver door handle, which came off two weeks ago, remained intact, but a triangular metal piece came out when the handle fell away. The front driver's side door handle came off today when my husband had the car, so I haven't seen its condition. Since his key fob no longer works, he now has to get into the car is by climbing in the front passenger side. Given that we've lost three handles in so short a time, it appears the parts are inferior and have reached the end of their life.
Over the period of less than one year all four exterior door handles have broken off when the door was opened! this began in the fall of 2014 when the car was 3.5 years old. The first two handles to break were the left side handles (within one week of each other)... which for us were the most used door and the least used door. We are certain that these handles broke due to a defect, and not due in any part to us.
When I pump gas even when on a empty tank, the gas will splash back all over the place almost like its full but when it's really empty, also the ESC will turn off and on by its self from time to time, had too replace the fuel pump at 90,000 miles, now I'm getting a code PO449 even with new gas cap.. last but not least my paint is peeling off my car, especially the hood and roof. Noticed Hyundai sheds there paint,
Door handle breaks. Passenger side door handle is rarely use, maybe once a week at the most on average. The front passenger side broke and was fixed under warranty. Now the rear passenger side also broke.
Door handle on the outside of the front passenger door broke off when a passenger went to open the door to get in the vehicle while parked on a city street. Appears to be made of cheap brittle plastic. Was opened normally without excess force. Vehicle has not even had very many front seat passengers in its service life thus far. A clear safety issue should someone need to get into the car quickly. No excuse for such shoddy materials/engineering design.
A D V E R T I S E M E N T S
- Marion, OH, USA